Gigabyte GS-R12P4S Service Manual
Gigabyte GS-R12P4S Service Manual

Gigabyte GS-R12P4S Service Manual

Lga1366 socket motherboard for intel xeon series processors

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GS-R12P4S
LGA1366 socket motherboard for Intel
Xeon
series processors
®
®
Service Guide
Rev. 1.0

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Table of Contents
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Summary of Contents for Gigabyte GS-R12P4S

  • Page 1 GS-R12P4S LGA1366 socket motherboard for Intel Xeon series processors ® ® Service Guide Rev. 1.0...
  • Page 2 GIGABYTE's prior written permission. Documentation Classifications In order to assist in the use of this product, GIGABYTE provides the following types of documentations:  For quick set-up of the product, read the Quick Installation Guide included with the product.
  • Page 3 Please note WHEN ORDERING SPARE PARTS, you should check the most up-to-date informationavailable on your regional web or channel. For whatever reason, if a part num- ber change is made,it will not be noted in the printed Service Guide. For GIGABYTE-AU- THORIZED SERVICEPROVIDERS, your GIGABYTE office may have a DIFFERENT part number code to thosegiven in the FRU list of this printed Service Guide.
  • Page 4: Table Of Contents

    Table of Contents Box Contents ........................6 Safety, Care and Regulatory Information ................7 Chapter 1 Hardware Installation ...................10 Installation Precautions .................. 10 Product Specifications ..................11 Chapter 2 System Hardware Installation ..............13 Removing Chassis Cover ................14 Installing the CPU ..................15 Installing the Heat Sink .................
  • Page 5 5-2-4 Runtime Error Logging ...................45 5-2-5 SATA Configuration....................46 5-2-6 SAS Configuration ....................47 5-2-7 Super IO Configuration ...................48 5-2-8 Serial Port Console Redirection ................50 Chipset Menu ....................53 5-3-1 North Bridge Configuration ..................54 5-3-1-1 IOH Configuration ....................56 5-3-1-2 DIMM Information ....................58 5-3-2 South Bridge Configuration ..................59 Security Menu ....................
  • Page 6: Box Contents

    Box Contents GS-R12T4S Driver CD • The box contents above are for reference only and the actual items shall depend on the product package you obtain. The box contents are subject to change without notice. • The motherboard image is for reference only. - 6 -...
  • Page 7: Safety, Care And Regulatory Information

    Safety, Care and Regulatory Information Important safety information Read and follow all instructions marked on the product and in the documentation before you operateyour sys- tem. Retain all safety and operating instructions for future use. • The product should be operated only from the type of power source indicated on the rating label.* If your computer has a voltage selector switch, make sure that the switch is in the proper position foryour area.
  • Page 8 Federal Communications Commission (FCC) Statement Warning This is a class A product. In a domestic environment this product may cause radiointerfer- enceIn which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC Rules.
  • Page 9 WEEE Symbol Statement The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
  • Page 10: Chapter 1 Hardware Installation

    Chapter 1 Hardware Installation Installation Precautions The motherboard/system contain numerous delicate electronic circuits and components which can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully read the service guide and follow these procedures: • Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or warranty sticker provided by your dealer.
  • Page 11: Product Specifications

    1-2 Product Specifications Support for Dual Intel Xeon Sandy-bridge-EN 2S processors in 1356 socket Š ® ® Intel Xeon Quad Core in LGA 1356 socket Š ® ® Supports QuickPath Interconnect up to 8GT/s Š Enhanced Intel SpeedStep Technology (EIST) & Demand BasedSwitch (DBS) Š...
  • Page 12 430Wx43.5Hx710D (mm) Š Dimension Electrical Fixed 1U PSU 500W 100-240VAC at 80% efficiency Š Power Supply * GIGABYTE reserves the right to make any changes to the product specifications and product-related information without prior notice. - 12 - Hardware Installation...
  • Page 13: Chapter 2 System Hardware Installation

    Chapter 2 System Hardware Installation Pre-installation Instructions Perform the steps below before you open the server or before you remove or replaceany component. • Back up all important system and data files before performing any hardwareconfiguration. • Turn off the system and all the peripherals connected to it. • Locate the pin one of the CPU.
  • Page 14: Removing Chassis Cover

    Removing Chassis Cover Before you remove or install the system cover • Make sure the system is not turned on or connected to AC power. Follow these instructions to remove the system cover: Loosen and remove the screws securing the front chaasis cover. Slide the cover horizontally to the back and remove the cover in the direction of the arrow.
  • Page 15: Installing The Cpu

    Installing the CPU Read the following guidelines before you begin to install the CPU: • Make sure that the motherboard supports the CPU. • Always turn off the computer and unplug the power cord from the power outlet before installing the CPU to prevent hardware damage.
  • Page 16: Installing The Heat Sink

    Installing the Heat Sink Follow these instructions to install the heat sinks: Apply thermal compound evenly on the top of the CPU. Remove the protective cover from the underside of the heat sink. Place the heat sink(s) on top of the CPU and tighten the four positioning screws. CPU0 and CPU1 use the different CPU heat sinks.
  • Page 17: Installing The Memory

    Installing the Memory Read the following guidelines before you begin to install the memory: • Make sure that the motherboard supports the memory. It is recommended that memory of the same capacity, brand, speed, and chips be used. • Always turn off the computer and unplug the power cord from the power outlet before installing the memory to prevent hardware damage.
  • Page 18: Installing A Memory

    memory modules, be sure to install them in the DDR3_P0_A0, DDR3_P0_B0 and DDR3_P0_C0 sockets for primary CPU; install DDR3_P1_D0, DDR3_P1_E0 DDR3_P1_F0 for secondary CPU. When enabling 3 Channel mode with four memory modules, be sure to install them in the DDR3_P0_A0, DDR3_P0_B0, DDR3_P0_C0, and and DDR3_P0_C1 sockets for primary CPU;...
  • Page 19: Installing The Pci Expansion Card

    Installing the PCI Expansion Card • Voltages can be present within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Ensure that the system is powered-down and all power sources have been disconnected from the server prior to installing a PCI card.
  • Page 20: Installing The Hard Disk Drive

    Installing the Hard Disk Drive Read the following guidelines before you begin to install the Hard disk drive: • Take note of the drive tray orientation before sliding it out. • The tray will not fit back into the bay if inserted incorrectly. •...
  • Page 21: Removing And Installing The Fan Duct

    Removing and Installing the Fan Duct Follow these instructions to remove/install the fan duct: Loosen and remove the screws securing the fan duct. Lift up to remove the fan duct To install the fan duct, align the fan duct with the guiding groove. Push down the fan duct into chassis until its firmly seats - 21 - Hardware Installation...
  • Page 22: Replacing The Fan Assemblly

    Replacing the FAN Assemblly Follow these instructions to replace the fan assembly: Remove thefan assemble pulling the rear edge in the direction of the arrow. Lift up the fan assembly from the chassis. Reverse the previous steps to install the replacement fan assembly. Hardware Installation - 22 -...
  • Page 23: Replacing The Power Supply

    2-10 Replacing the Power Supply Follow these instructions to replace the power supply: Disconnect the three power cables. Remove the thress screws securing on the power supply. Lift the power supply out of the chassis in the direction of the arrow. Insert the replacement power supply firmly into the chassis.
  • Page 24: Chapter 3 System Appearance

    Chapter 3 System Appearance Front View Decription HDD bays Front Panel LEDs and buttons Front USB 2.0 ports Rear View Decription Serial port VGA port RJ-45 LAN port (LAN2) RJ-45 LAN port (LAN1) Server management LAN port USB 2.0 ports ID switch button Power module - 24 -...
  • Page 25: Front Panel Led And Buttons

    Front Panel LED and Buttons No. Name Color Status Description Green Blink HDD access HDD Status Idle Green System has power applied to itor ACPI S0 state Green Blink System is in ACPI S1 state (sleep mode) Power LED System is not powered on or in ACPI S5 state (power off) System is in ACPI S4 state (hlbernate mode) Green...
  • Page 26 No. Name Color Status Description ID button System is powered on. 10 Power button System is powered off. - 26 - Hardware Installation...
  • Page 27: Rear System Lan Leds

    Rear System LAN LEDs No. Name Color Status Description Orange Linking at 1 Gbps data rate Connection/ Green Linking at 100 Mbps data rate Speed LED Linking at 10 Mbps data rate Green Blink Data transmission or receiving is occurring Activity LED Green No data transmission...
  • Page 28: Hard Disk Drive Leds

    Hard Disk Drive LEDs Description SATA HDD LEDs Green HDD Access Blink (4Hz) HDD Locate HDD Failure HDD Removed HDD connected and rebuilding data Blink (1Hz) - 28 - Hardware Installation...
  • Page 29: Chapter 4 Motherboard Components

    Chapter 4 Motherboard Components GA-7PCSL1 Motherboard Components 28 29 37 38 Hardware Installation - 29 -...
  • Page 30 Item Code Description ID_SW ID switch MLAN KVM Server Management 10/100 LAN Port USB_LANB1 LAN1 port (top) / USB ports (bottom) USB_LANB2 LAN2 port (top) / USB ports (bottom) VGA_1 VGA port COM1 Serial port P12V_AUX2 8 pin power connector CPU1 Intel LGA1356 socket (Secondary CPU) DDR3_P0_C1...
  • Page 31: Jumper Setting

    Jumper Setting Jumper Code Jumper Setting 1-2 Open: Normal operation (Default setting) JP5 (Case Open Intrusion Jumper) 1-2 Close: Enable chassis intrusion alert. SSB_ME1 1-2 Close: Normal operation. (Default setting) (ME enable/ 2-3 Close: Disable ME function. disable Jumper) SSB_ME2 1-2 Close: Normal operation.
  • Page 32: Chapter 5 Bios Setup

    Chapter 5 BIOS Setup BIOS (Basic Input and Output System) records hardware parameters of the system in the EFI on the moth- erboard. Its major functions include conducting the Power-On Self-Test (POST) during system startup, saving system parameters and loading operating system, etc. BIOS includes a BIOS Setup program that allows the user to modify basic system configuration settings or to activate certain system features.
  • Page 33: Server Management

     Main This setup page includes all the items in standard compatible BIOS.  Advanced This setup page includes all the items of AMI BIOS special enhanced features. (ex: Auto detect fan and temperature status, automatically configure hard disk parameters.) ...
  • Page 34: The Main Menu

    The Main Menu Once you enter the BIOS Setup program, the Main Menu (as shown below) appears on the screen. Use arrow keys to move among the items and press <Enter> to accept or enter other sub-menu. Main Menu Help The on-screen description of a highlighted setup option is displayed on the bottom line of the Main Menu.
  • Page 35 BIOS Version Display version number of the BIOS setup utility. Memory Determines how much total memory is present during the POST. System Date Set the date following the weekday-month-day- year format. System Time Set the system time following the hour-minute- second format. Access Level Display the current accessing level information.
  • Page 36: Advanced Menu

    Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. BIOS Setup - 37 -...
  • Page 37: Pci Configuration

    5-2-1 PCI Configuration PCI Express Slot 1/2/3/4 Option ROM When enabled, This setting will initialize the device expansion ROM for the related PCI-E slot. Options available: Enabled/Disabled. Default setting is Enabled. Onboard LAN1/2 Controller Enable/Disable Onboard LAN controller . Options available: Enabled/Disabled. Default setting is Enabled. LAN1/2 Option ROM Enable/Disable onboard LAN1 device and initialize device expansion ROM.
  • Page 38: Trusted Computing (Optioanl)

    5-2-2 Trusted Computing (Optioanl) TPM Support Select Enabled to activate TPM support feature. Options available: Enabled/Disabled. Default setting is Enabled. TPM State Select Enabled to activate TPM State function. Options available: Enabled/Disabled. Default setting is Enabled. Pending Operation Determine the action when operation is pending. Options available: None.
  • Page 39: Cpu Configuration

    5-2-3 CPU Configuration - 40 - BIOS Setup...
  • Page 40 Socket 0/1 Information CPU Signature Displays the processor ID information. Microcode Patch Display Microcode patch. Max CPU Speed Display the maximum processor speed. Min CPU Speed Display the minimum processor speed. Processor Cores Display the information of the processor core. Intel HT Technology Display Intel Hyper Threading Technology function support information.
  • Page 41: Intel Virtualization Technology

    L2 Cache Display the information of L2 Cache per Core. L3 Cache Display the information of total L3 Cache per socket. CPU Speed Display the current installed CPU speed. 64-bit Display the supported infprmation of installed CPU. Hyper-threading The Intel Hyper Threading Technology allows a single processor to execute two or more separate threads concurrently.
  • Page 42: Cpu Power Management Configuration

    5-2-3-1 CPU Power Management Configuration CPU Management Power Technology Configure the power management features. Options available: Disable/Energy Efficient/Custom. Default setting is Custom. EIST (Enhanced Intel SpeedStep Technology) Conventional Intel SpeedStep Technology switches both voltage and frequency in tandem between high and low levels in response to processor load. Options available: Enabled/Disabled.
  • Page 43 CPU C7 Report (Note) Allows you to enable or disable the CPU C7 (ACPI C3) report. Options available: Enabled/Disabled. Default setting is Enabled. Package C State Limit Configure state for the C-State package limit. Options available: C0/C1/C6/C7/No Limit. Default setting is No Limit. (Note) This item is present only if you install a CPU that supports this feature.
  • Page 44: Runtime Error Logging

    5-2-4 Runtime Error Logging Runtime Error Logging Support Enable/Disable Runtime error logging support. Options available: Enabled/Disabled. Default setting is Disabled. BIOS Setup - 45 -...
  • Page 45: Sata Configuration

    5-2-5 SATA Configuration SATA Port 0/1/2/3/4/5 (Note) Press [Enter] to view the installed HDD devices. SATA Mode Select the on chip SATA type. IDE Mode: When set to IDE, the SATA controller disables its RAID and AHCI functions and runs in the IDE emulation mode.
  • Page 46: Sas Configuration

    5-2-6 SAS Configuration Device 0/1/2/3 (Note) Press [Enter] to view the installed HDD devices. (Note) The number of SATA and SAS devices depends of the PCH SKU. BIOS Setup - 47 -...
  • Page 47: Super Io Configuration

    5-2-7 Super IO Configuration - 48 - BIOS Setup...
  • Page 48: Device Settings

    Serial Port 1/2 Configuration When enabled allows you to configure the serial port settings. When set to Disabled, displays no configuration for the serial port. Options available: Enabled/Disabled. Default setting is Enabled. Device Settings Displays the Serial Port 1/2 base I/O addressand IRQ. Change Settings Change Serial Port 1/2 device settings.
  • Page 49: Serial Port Console Redirection

    5-2-8 Serial Port Console Redirection - 50 - BIOS Setup...
  • Page 50: Stop Bits

    Console Redirection (Note) Select whether to enable console redirection for specified device. Console redirection enables users to manage the system from a remote location. Options available: Enabled/Disabled. Default setting is Disabled. Terminal Type Select a terminal type to be used for console redirection. Options available: VT100/VT100+/ANSI /VT-UTF8.
  • Page 51 Serial Port for Out-of-Bnad Management/Windows Emerency Service (EMS) Console Redirection (Note) Select whether to enable console redirection for specified device. Console redirection enables users to manage the system from a remote location. Options available: Enabled/Disabled. Default setting is Disabled. Console Redirection Settings Press [Enter] to enter advanced meun for console redirection settings.
  • Page 52: Chipset Menu

    Chipset Menu The Chipset menu display submenu options for configuring the function of North Bridge and South Bridge. Select a submenu item, then press Enter to access the related submenu screen. BIOS Setup - 53 -...
  • Page 53: North Bridge Configuration

    5-3-1 North Bridge Configuration - 54 - BIOS Setup...
  • Page 54: Total Memory

    Compatibility RID Enable/Disable Compatibility RID function. Options available: Enabled/Disabled. Default setting is Enabled. Memory Configuration Total Memory Determines how much total memory is present during the POST. Current Memory Mode Displays the cuurent memory mode. Memory mode can be determined in Memory Mode item. Current Memory Speed Displays the cuurent memory speed.
  • Page 55 5-3-1-1 IOH Configuration - 56 - BIOS Setup...
  • Page 56: Ioh Configuration

    IOH Configuration Intel(R) VT for Directed I/O Configuration Intel(R) I/OAT Enable/Disable Intel OAT Technology function. Options available: Enabled/Disabled. Default setting is Disabled. DCA Support Enable/Disable Direct Cache Access Support function. Options available: Enabled/Disabled. Default setting is Enabled. VGA Priority Define the display device priority. Options available: Onboard/Offboard. Default setting is Offboard. Target VGA Displays the information of Target VGA.
  • Page 57: Dimm Information

    5-3-1-2 DIMM Information DIMM Information: DIMM Group: CPU Socket 0/1 DIMM Information CPU Socket 0: DDR_3_P0_A0/DDR_3_P0_b0/DDR_3_P0_c0/DDR_3_P0_C1 Status CPU Socket 1: DDR_3_P1_D0/DDR_3_P1_E0/DDR_3_P1_F0/DDR_3_P1_F1 Status The size of memory installed on each of the DDR3 slots. - 58 - BIOS Setup...
  • Page 58: South Bridge Configuration

    5-3-2 South Bridge Configuration PCH Information: Name/Stepping Information Displays the name and stepping information of the south bridge. SB Chipset Configuration PCH Compatibility RID Enable/Disable PCH Compatibility RID support. Options available: Enabled/Disabled. Default setting is Disabled. Restore on AC Power Loss (Note) Defines the power state to resume to after a sys- tem shutdown that is due to an interruption in AC power.
  • Page 59 Onboard SAS oprom Enable/Disable onboard SAS option ROM. Options available: Enabled/Disabled. Default setting is Disabled. Onboard SATA RAID oprom Enable/Disable onboard SATA RAID option ROM. Options available: Enabled/Disabled. Default setting is Enabled. - 60 - BIOS Setup...
  • Page 60: Security Menu

    Security Menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up ac- cess passwords. There are two types of passwords that you can set: • Administrator Password Entering this password will allow the user to access and change all settings in the Setup Utility. •...
  • Page 61: Server Management Menu

    Server Management Menu System Information Displays basic system ID information, as well as BIOS version. Press Enter to access the related sub- menu. BMC LAN Configuration BMC LAN Configuration. Press Enter to access the related submenu. System Event Log Press Enter to access the related system event log. Select NCSI and Dedicated LAN Switch NCSI and dedicated LAN and send KCS command.
  • Page 62 5-5-1 System Information The System Management submenu is a simple display page for basic system ID information, as well as Sys- tem product information. Items on this window are non-configurable. BIOS Setup - 63 -...
  • Page 63: Bmc Lan Configuration

    5-5-2 BMC LAN Configuration Configuration Source Select to configure LAN channel parameters statically or dynamically (DHCP). Do nothing option willnot modify any BMC network parameters during BIOS phase. Options available: Static/Dynamic/Do Nothing. IP Address Display IP Address information. Subnet Mask Display Subnet Mask information. Please note that the IP address must be in three digitals, for example, 192.168.000.001.
  • Page 64: System Event Log

    5-5-3 System Event Log Enabling/DIsabling Options SEL Components Enable/Disable all features fo system event logging during system boot. Options available: Enabled/Disabled. Erasing Settings Erase SEL Choose this option for erasing Smbios Event Log is done prior to any logging activation during reset. Options available: Yes/No.
  • Page 65: Boot Option Menu

    Boot Option Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. By default, the server searches for boot devices in the following secquence: UEFI device.
  • Page 66: Boot Manager

    Boot Manager The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. UEFI: Built-in EFI Shell Press Enter to configure the device as the boot-up drive. BIOS Setup - 67 -...
  • Page 67: Exit Menu

    Exit Menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Save Changes and Exit Saves changes made and close the BIOS setup. Options available: Yes/No. Discard Changes and Exit Discards changes made and close the BIOS setup.
  • Page 68 Options available: Yes/No. Load User Default Values Loads the user default settings for all BIOS setup parameters. Options available: Yes/No. BIOS Setup - 69 -...
  • Page 69: Bios Beep Codes

    BIOS Beep Codes 5-9-1 PEI Beep Codes # of Beeps Description Memory not Installed. Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available 5-9-2 DXE Beep Codes...
  • Page 70: Bios Recovery Instruction

    5-10 BIOS Recovery Instruction The system has an embedded recovery technique. In the event that the BIOS becomes corrupt the boot block can be used to restore the BIOS to a working state. To restore your BIOS, please follow the instructions listed below: Recovery Instruction: Change xxx.ROM to amiboot.rom.
  • Page 71 BIOS update. BIOS Error Code...

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