Gigabyte GS-R12PE Service Manual
Gigabyte GS-R12PE Service Manual

Gigabyte GS-R12PE Service Manual

Dual lga2011 socket motherboard for intel® xeon® series processors

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GS-R12PE
GS-R12PE1
Dual LGA2011 socket motherboard for Intel
Xeon
series processors
®
®
Service Guide
Rev. 1.0

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Summary of Contents for Gigabyte GS-R12PE

  • Page 1 GS-R12PE GS-R12PE1 Dual LGA2011 socket motherboard for Intel Xeon series processors ® ® Service Guide Rev. 1.0...
  • Page 2 GIGABYTE's prior written permission. Documentation Classifications In order to assist in the use of this product, GIGABYTE provides the following types of documentations:  For quick set-up of the product, read the Quick Installation Guide included with the product.
  • Page 3 Please note WHEN ORDERING SPARE PARTS, you should check the most up-to-date informationavailable on your regional web or channel. For whatever reason, if a part num- ber change is made,it will not be noted in the printed Service Guide. For GIGABYTE-AU- THORIZED SERVICEPROVIDERS, your GIGABYTE office may have a DIFFERENT part number code to thosegiven in the FRU list of this printed Service Guide.
  • Page 4: Table Of Contents

    Table of Contents Box Contents ........................6 Safety, Care and Regulatory Information ................7 Chapter 1 Hardware Installation ...................10 Installation Precautions .................. 10 Product Specifications ..................11 Chapter 2 System Hardware Installation ..............13 Removing System Cover ................14 Removing and Installing the Fan Duct ............15 Installing the CPU ..................
  • Page 5 Advanced Menu ..................... 42 5-2-1 PCI Configuration ....................43 5-2-2 Trusted Computing ....................45 5-2-3 CPU Configuration ....................46 5-2-4 Runtime Error Logging ...................50 5-2-5 SATA Configuration....................51 5-2-6 SAS Configuration ....................52 5-2-6 Serial Port Console Redirection ................53 Chipset Menu ....................55 5-3-1 North Bridge Configuration ..................56 5-3-1-1 IOH Configuration ....................57 5-3-1-2 DIMM Information ....................60 5-3-2...
  • Page 6: Box Contents

    Box Contents GS-R12PE/GS-R12PE1 Driver CD • The box contents above are for reference only and the actual items shall depend on the product package you obtain. The box contents are subject to change without notice. • The motherboard image is for reference only.
  • Page 7: Safety, Care And Regulatory Information

    Safety, Care and Regulatory Information Important safety information Read and follow all instructions marked on the product and in the documentation before you operateyour sys- tem. Retain all safety and operating instructions for future use. • The product should be operated only from the type of power source indicated on the rating label.* If your computer has a voltage selector switch, make sure that the switch is in the proper position foryour area.
  • Page 8 Federal Communications Commission (FCC) Statement Warning This is a class A product. In a domestic environment this product may cause radiointerfer- enceIn which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC Rules.
  • Page 9 WEEE Symbol Statement The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
  • Page 10: Chapter 1 Hardware Installation

    Chapter 1 Hardware Installation Installation Precautions The motherboard/system contain numerous delicate electronic circuits and components which can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully read the service guide and follow these procedures: • Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or warranty sticker provided by your dealer.
  • Page 11: Product Specifications

    Support for RDIMM/UDIMM (ECC) memory modules Š Intel I350 supports 10/100/1000 Mbps (GS-R12PE1) Š ® Intel X540-AT2 supports dual 10G Base-T ethernet LAN ports (GS-R12PE) Š ® Low-Profile: Expansion Slot Š 1 x PCI Express x16 slot, running at Gen3 x16 Š...
  • Page 12 Hot-swap 1+1 Redundant 650W 380VDC at 80 plus platnium (GS-R12PE) Š Power Supply Hot-swap 1+1 Redundant 650W 110~220VAC at 80 plus gold (GS-R12PE1) Š * GIGABYTE reserves the right to make any changes to the product specifications and product-related information without prior notice. Hardware Installation - 12 -...
  • Page 13: Chapter 2 System Hardware Installation

    Chapter 2 System Hardware Installation Pre-installation Instructions Perform the steps below before you open the server or before you remove or replaceany component. • Back up all important system and data files before performing any hardwareconfiguration. • Turn off the system and all the peripherals connected to it. • Locate the pin one of the CPU.
  • Page 14: Removing System Cover

    Removing System Cover Before you remove or install the system cover • Make sure the system is not turned on or connected to AC power. Follow these instructions to remove the system cover: Loosen and remove the screws securing the back cover. Push down the indentation located at the side of the back chassis Slide the cover horizontally to the back using the traction pad and remove the back cover in the direction of the arrow.
  • Page 15: Removing And Installing The Fan Duct

    Removing and Installing the Fan Duct Follow these instructions to remove/install the fan duct: Lift up to remove the fan duct To install the fan duct, align the fan duct with the guiding groove. Push down the fan duct into chassis until its firmly seats - 15 - Hardware Installation...
  • Page 16: Installing The Cpu

    Installing the CPU Read the following guidelines before you begin to install the CPU: • Make sure that the motherboard supports the CPU. • Always turn off the computer and unplug the power cord from the power outlet before installing the CPU to prevent hardware damage.
  • Page 17: Installing The Heat Sink

    Installing the Heat Sink Follow these instructions to install the heat sinks: Apply thermal compound evenly on the top of the CPU. Remove the protective cover from the underside of the heat sink. Place the heat sink(s) on top of the CPU and tighten the four positioning screws. - 17 - Hardware Installation...
  • Page 18: Installing The Memory

    Installing the Memory Read the following guidelines before you begin to install the memory: • Make sure that the motherboard supports the memory. It is recommended that memory of the same capacity, brand, speed, and chips be used. • Always turn off the computer and unplug the power cord from the power outlet before installing the memory to prevent hardware damage.
  • Page 19: Installing A Memory

    Due to CPU limitations, read the following guidelines before installing the memory in Four Channel mode. Four Channel mode cannot be enabled if only one DDR3 memory module is installed. When enabling Four Channel mode with two or four memory modules, it is recommended that memory of the same capacity, brand, speed, and chips be used for optimum performance.
  • Page 20: Dimm Population Table

    2-4-3 DIMM Population Table 3 Slots Per Channel (UDIMM) 1DPC 2DPC 1.35V 1.5V 1.35V 1.5V 1066, 1066, 1333 1333 1066, 1066, 1333 1333 1066, 1066, 1333 1333 1066, 1066, 1066 1066 1333 1333 1066, 1066, 1066 1066 1333 1333 3 Slots Per Channel (RDIMM) 1DPC 2DPC 3DPC...
  • Page 21: Installing The Pci Expansion Card

    Installing the PCI Expansion Card • Voltages can be present within the server whenever an AC power source is connected. This volt- age is present even when the main power switch is in the off position. Ensure that the system is powered-down and all power sources have been disconnected from the server prior to installing a PCI card.
  • Page 22: Installing The Hard Disk Drive

    Installing the Hard Disk Drive Read the following guidelines before you begin to install the Hard disk drive: • Take note of the drive tray orientation before sliding it out. • The tray will not fit back into the bay if inserted incorrectly. •...
  • Page 23: Hard Disk Drive Security Lock

    2-7-1 Hard Disk Drive Security Lock The HDD bays incorporate a security screw to prevent accidental HDD release.To engage the lock, turn the security screw clock-wise toward the Lock symbol. To disengage the lock,turn the security screw counter clock-wise toward the Unlock symbol as shown. - 23 - Hardware Installation...
  • Page 24: Replacing The Back Plane Board

    Replacing the Back Plane Board Follow these instructions to replace the back plane board: Remove the chassis cover. See Removing the System Cover on page 14. Loosen and remove the screws securing the back plane boardas illustration arrow show. Replace the back plane board into chassis and secure with screws. - 24 - Hardware Installation...
  • Page 25: Replacing The Power Supply

    Replacing the Power Supply Follow these instructions to replace the power supply: Disconnect the power cables. Pull up the power supply handle and press the retaining clip on the right side of the power supply along the direction of the arrow. At the same time, pull out the power supply by using its handle. Insert the replacement power supply firmly into the chassis.
  • Page 26: Replacing The Fan Assemblly

    2-10 Replacing the FAN Assemblly Follow these instructions to replace the fan assembly: Remove thefan assemble pulling the rear edge in the direction of the arrow. Lift up the fan assembly from the chassis. Reverse the previous steps to install the replacement fan assembly. - 26 - Hardware Installation...
  • Page 27: Chapter 3 System Appearance

    Chapter 3 System Appearance Front View Decription HDD bays USB ports Front Panel LEDs and buttons - 27 - Hardware Installation...
  • Page 28: Rear View

    Rear View GS-R12PE 4 5 6 7 Decription Power modules VGA port Serial port RJ-45 LAN ports Management LAN port USB ports 10G LAN ports PCI Express card bays GS-R12PE1 4 5 6 Decription Power modules VGA port Serial port...
  • Page 29: Front Panel Led And Buttons

    Front Panel LED and Buttons No. Name Color Status Description System has power applied to itor ACPI S0 state Green System is in ACPI S1 state (sleep mode) Green Blink Power button System is not powered on or in ACPI S5 state and LED (power off) System is in ACPI S4 state (hlbernate mode)
  • Page 30: Rear System Lan Leds

    Rear System LAN LEDs GS-R12PE GS-R12PE1 No. Name Color Status Description Linking at 1 Gbps data rate Yellow Blink Identify 1 Gbps data rate Connection/ Linking at 100 Mbps data rate Speed LED Green Blink Identify 100 Mbps data rate...
  • Page 31: Power Supply Leds

    Power Supply LEDs Power Supply LED Power Supply Status Color Power Switch On Blinking Green g Red gGreen Normal State Green Power Switch Off Green gRed Blinking gGreen Standby (AC In, Only +5VSB output) Blinking Green Power Fail Fan Fail Blinking Red - 31 - Hardware Installation...
  • Page 32: Hard Disk Drive Leds

    Hard Disk Drive LEDs LED1 LED2 Mode Description LED1 (Green) LED2 (Amber) Active Active Hard disk drive is not present Non-RAID Hard disk drive is present but not active Hard disk drive is present and active Blink Hard disk drive is not present Hard disk drive is present but not active LSI RAID Hard disk drive is present and active...
  • Page 33: Chapter 4 Motherboard Components

    Chapter 4 Motherboard Components GA-7PPSH/GA-7PPSH2 Motherboard Components 49 50 51 52 10 11 53 54 12 13 55 56 16 17 30 29 18 19 28 27 20 21 26 25 - 33 - Hardware Installation...
  • Page 34 Item Code Description ID_SW1 ID switch 10GLAN2 LAN2 port (10G LAN port/GS-R12PE/GA-7PPSH) 10GLAN1 LAN1 port (10G LAN port/GS-R12PE/GA-7PPSH) MLAN1 BMC Management L AN por t (top) / USB por ts (bottom) GLAN1_2 LAN1/2 port (1 GbE LAN port) COM_VGA1 Serial port (top)/ VGA port (bottom)
  • Page 35 USB1 Front USB connector TPM_1 TPM connector SKU_KEY1 PBG A SKU Select connector RAID_KEY1 RAID Select connector COM2 Serial cable connector PCI-E_2 PCI-E slot 2 (Gen3 /x16 slot /x8 bus) BAT1 Battery socket PCI-E_1 PCI-E slot 2 (Gen3 /x16 slot /x16 bus) DDR3_P1_E0 Channel 1 slot 0 (for secondary CPU) DDR3_P1_E1...
  • Page 36: Jumper Setting

    Jumper Setting Jumper Code Jumper Setting BIOS WP1 1-2 Close: Normal operation. (Default setting) (BIOS Write Protect 2-3 Close: Enable BIOS write protect function. Jumper) 1-2 Close: Flash Descriptor Security Overridden FLASH_DP1 (Flash Descriptor 2-3 Close: Flash Descriptor Security in effect. Security Jumper) (Default setting) SSB_ME1...
  • Page 37 1-2 Close: Normal operation (Default setting) CLR_CMOS1 (Clearing CMOS Jumper) 2-3 Close: Clear CMOS data 1-2 Close: Normal operation (Default setting) BIOS_RVCR1 (BIOS Recovery Jumper) 2-3 Close: BIOS recovery mode. PASSWORD1 1-2 Close: Normal operation (Default setting) (Skip Supervisor 2-3 Close: Skip supervisor password. password Jumper) BMC_FRB1 1-2 Close: Normal operation (Default setting)
  • Page 38: Chapter 5 Bios Setup

    Chapter 5 BIOS Setup BIOS (Basic Input and Output System) records hardware parameters of the system in the EFI on the moth- erboard. Its major functions include conducting the Power-On Self-Test (POST) during system startup, saving system parameters and loading operating system, etc. BIOS includes a BIOS Setup program that allows the user to modify basic system configuration settings or to activate certain system features.
  • Page 39: Server Management

     Main This setup page includes all the items in standard compatible BIOS.  Advanced This setup page includes all the items of AMI BIOS special enhanced features. (ex: Auto detect fan and temperature status, automatically configure hard disk parameters.) ...
  • Page 40: The Main Menu

    The Main Menu Once you enter the BIOS Setup program, the Main Menu (as shown below) appears on the screen. Use arrow keys to move among the items and press <Enter> to accept or enter other sub-menu. Main Menu Help The on-screen description of a highlighted setup option is displayed on the bottom line of the Main Menu.
  • Page 41 BIOS Information BIOS Version Display version number of the BIOS. Memory Information Total Memory Determines how much total memory is present during the POST. System Date Set the date following the weekday-month-day- year format. System Time Set the system time following the hour-minute- second format. Access Level Display the current accessing level information.
  • Page 42: Advanced Menu

    Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. BIOS Setup - 42 -...
  • Page 43: Pci Configuration

    5-2-1 PCI Configuration LSI 2008 Raid ROM (Optional) (Note) When enabled, This setting will initialize the device expansion ROM for the LSI 2008 RAID. Options available: Enabled/Disabled. Default setting is Enabled. Onboard LAN1/2 Controller Enable/Disable Onboard LAN controller . Options available: Enabled/Disabled. Default setting is Enabled. Onboard LAN3/4 Controller (Optional) Enable/Disable Onboard LAN controller .
  • Page 44 PERR Generation When this item is set to enabled, PCI bus parity error (PERR) is generated and is routed to NMI. Options available: Enabled/Disabled. Default setting is Enabled. SERR Generation When this item is set to enabled, PCI bus system error (SERR) is generated and is routed to NMI. Options available: Enabled/Disabled.
  • Page 45: Trusted Computing

    5-2-2 Trusted Computing TPM Support Select Enabled to activate TPM support feature. Options available: Enabled/Disabled. Default setting is Enabled. TPM State (Note) Select Enabled to activate TPM State function. Options available: Enabled/Disabled. Default setting is Enabled. Pending Operation (Note) Determine the action when operation is pending. Options available: None.
  • Page 46 5-2-3 CPU Configuration BIOS Setup - 46 -...
  • Page 47 - 47 - BIOS Setup...
  • Page 48 Socket 0/1 Information CPU Signature Displays the processor ID information. Microcode Patch Display Microcode patch. Max CPU Speed Display the maximum processor speed. Min CPU Speed Display the minimum processor speed. Processor Cores Display the information of the processor core. Intel HT Technology Display Intel Hyper Threading Technology function support information.
  • Page 49: Cpu Configuration

    When disabled, the processor will not restrict code execution in any memory area. This makes the pro- cessor more vulnerable to buffer overflow attacks. Options available: Enabled/Disabled. Default setting is Enabled. Intel Virtualization Technology Select whether to enable the Intel Virtualization Technology function. VT allows a single platform to run multiple operating systems in independent partitions.
  • Page 50: Runtime Error Logging

    5-2-4 Runtime Error Logging Runtime Error Logging Support Enable/Disable Runtime error logging support. Options available: Enabled/Disabled. Default setting is Enabled. BIOS Setup - 50 -...
  • Page 51: Sata Configuration

    5-2-5 SATA Configuration SATA Mode (Note) Select the on chip SATA type. IDE Mode: When set to IDE, the SATA controller disables its RAID and AHCI functions and runs in the IDE emulation mode. This is not allowed to access RAID setup utility. RAID Mode: When set to RAID, the SATA controllerenables both its RAID and AHCI functions.
  • Page 52: Sas Configuration

    5-2-6 SAS Configuration SCU devices Enable/Disable Patsburg SCU devices. Options available: Enabled/Disabled. Default setting is Enabled. Onboard SAS oprom Enable/Disable onboard SAS option ROM. Options available: Enabled/Disabled. Default setting is Enabled. SAS Configuration (Note) Device 0/1/2/3/4/5/6/7 Displays the installed HDD devices information. (Note) This item will appear when the SAS device is attached.
  • Page 53: Serial Port Console Redirection

    5-2-6 Serial Port Console Redirection - 53 - BIOS Setup...
  • Page 54: Stop Bits

    Console Redirection (Note) Select whether to enable console redirection for specified device. Console redirection enables users to manage the system from a remote location. Options available: Disabled/COM1/ COM2 or SOL.Default setting is Disabled. Terminal Type Select a terminal type to be used for console redirection. Options available: VT100/VT100+/ANSI /VT-UTF8.
  • Page 55: Chipset Menu

    Chipset Menu The Chipset menu display submenu options for configuring the function of North Bridge and South Bridge. Select a submenu item, then press Enter to access the related submenu screen. - 55 - BIOS Setup...
  • Page 56: North Bridge Configuration

    5-3-1 North Bridge Configuration BIOS Setup - 56 -...
  • Page 57 5-3-1-1 IOH Configuration - 57 - BIOS Setup...
  • Page 58: Ioh Configuration

    IOH Configuration Intel(R) VT for Directed I/O Configuration Intel(R) I/OAT Enable/Disable Intel OAT Technology function. Options available: Enabled/Disabled. Default setting is Enabled. ATS Support Enable/Disable VT-d Engine Address Translation Service (ATS) support.. Options available: Enabled/Disabled. Default setting is Disabled. VGA Priority Define the display device priority. Options available: Onboard/Offboard.
  • Page 59: Memory Mode

    Current Memory Mode Displays the cuurent memory mode. Memory mode can be determined in Memory Mode item. Current Memory Speed Displays the cuurent memory speed. Memory Mode Determine the memory mode. When set to Indendent mode, all DIMMs are available to the operation system. When set to Mirroring mode, the motherboard maintains two identical (redundant) copies of all data in memory.
  • Page 60 5-3-1-2 DIMM Information BIOS Setup - 60 -...
  • Page 61: Dimm Information

    DIMM Information: DIMM Group: CPU Socket 0/1 DIMM Information CPU Socket 0: DDR3_P0_A0/DDR3_P0_A1/DDR3_P0_A2/ DDR3_P0_B0/DDR3_P0_B1/DDR3_P0_B2 DDR3_P0_C0/DDR3_P0_C1/DDR3_P0_C2 DDR3_P0_D0/DDR3_P0_D1/DDR3_P0_D2 Status CPU Socket 1: DDR3_P1_E0/DDR3_P1_E1/DDR3_P1_E2/ DDR3_P1_F0/DDR3_P1_F1/DDR3_P1_F2 DDR3_P1_G0/DDR3_P1_G1/DDR3_P1_G2 DDR3_P1_H0/DDR3_P1_H1/DDR3_P1_H2 Status The size of memory installed on each of the DDR3 slots. To clear ECC Flag To clear ECC Flag.
  • Page 62: South Bridge Configuration

    5-3-2 South Bridge Configuration PCH Information: Name/Stepping Information Displays the name and stepping information of the south bridge. SB Chipset Configuration: PCH Compatibility RID Enable/Disable Compatibility RID function. Options available: Enabled/Disabled. Default setting is Disabled. Restore on AC Power Loss (Note) Defines the power state to resume to after a sys- tem shutdown that is due to an interruption in AC power.
  • Page 63: Me Subsystem

    5-3-3 ME Subsystem ME Subsystem Configuration Enable/Disable ME subsystem configuration. Options available: Enabled/Disabled. Default setting is Enabled. - 63 - BIOS Setup...
  • Page 64: Security Menu

    Security Menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up ac- cess passwords. There are two types of passwords that you can set: • Administrator Password Entering this password will allow the user to access and change all settings in the Setup Utility. •...
  • Page 65: Server Management Menu

    Server Management Menu System Information Displays the BMC information of firmware version,SOR version, and FRU version. BMC LAN Configuration BMC LAN Configuration. Press Enter to access the related submenu. System Event Log System Event Log Configuration. Press Enter to access the related submenu. Select NCSI and Dedicated LAN Switch NCSI and dedicated LAN and send KCS command.
  • Page 66 5-5-1 System Information The System Management submenu is a simple display page for BMC information of firmware version,SOR version, and FRU version. Items on this window are non-configurable. BIOS Setup - 66 -...
  • Page 67: Bmc Lan Configuration

    5-5-2 BMC LAN Configuration LAN Channel 1 Configuration Source Select to configure LAN channel parameters statically or dynamically (DHCP). Do nothing option willnot modify any BMC network parameters during BIOS phase. Options available: Static/Dynamic/Do Nothing. Default setting is Do Nothing. IP Address Display IP Address information. Subnet Mask Display Subnet Mask information.
  • Page 68: System Event Log

    5-5-3 System Event Log Erasing Settings Erase SEL Choose options fro erasing SEL. Options available: No/Yes,On next reset/Yes, On every reset. Default setting is No. BIOS Setup - 68 -...
  • Page 69: Boot Option Menu

    Boot Option Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. Boot Priority Order Boot Option Press Enter to configure the boot priority. By default, the server searches for boot devices in the following secquence: Hard drive.
  • Page 70: Boot Manager

    Boot Manager The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. Boot Override UEFI: Built-in EFI Shell Press Enter to configure the device as the boot-up drive. BIOS Setup - 70 -...
  • Page 71: Exit Menu

    Exit Menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Save Changes and Exit Saves changes made and close the BIOS setup. Options available: Yes/No. Discard Changes and Exit Discards changes made and close the BIOS setup.
  • Page 72: Bios Beep Codes

    BIOS Beep Codes 5-9-1 PEI Beep Codes # of Beeps Description Memory not Installed. Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available 5-9-2 DXE Beep Codes...
  • Page 73: Bios Recovery Instruction

    5-10 BIOS Recovery Instruction The system has an embedded recovery technique. In the event that the BIOS becomes corrupt the boot block can be used to restore the BIOS to a working state. To restore your BIOS, please follow the instructions listed below: Recovery Instruction: Change xxx.ROM to flashabl.rom.
  • Page 74 Boot into BIOS recovery. Run Proceed with flash update. BIOS updated. BIOS Setup - 74 -...

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