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Summary of Contents for Gigabyte GS-R12P4E
- Page 1 GS-R12P4E GS-R12P8E GS-R12P4F GS-R12P8F LGA1356 socket motherboard for Intel Xeon series processors ® ® Service Guide Rev. 1.0...
- Page 2 GIGABYTE's prior written permission. Documentation Classifications In order to assist in the use of this product, GIGABYTE provides the following types of documentations: For quick set-up of the product, read the Quick Installation Guide included with the product.
- Page 3 Please note WHEN ORDERING SPARE PARTS, you should check the most up-to-date informationavailable on your regional web or channel. For whatever reason, if a part num- ber change is made,it will not be noted in the printed Service Guide. For GIGABYTE-AU- THORIZED SERVICEPROVIDERS, your GIGABYTE office may have a DIFFERENT part number code to thosegiven in the FRU list of this printed Service Guide.
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Page 4: Table Of Contents
Installing a Memory ....................19 Installing the PCI Expansion Card ..............20 Installing the Hard Disk Drive ................. 21 2-6-1 GS-R12P4E/GS-R12P4F Hard Disk Drive Installation ...........21 2-6-1 GS-R12P8E/GS-R12P8F Hard Disk Drive Installation ...........22 Removing and Installing the Fan Duct ............23 Replacing the FAN Assemblly ................ - Page 5 J2/J3 Jumper Setting ....................39 Chapter 5 BIOS Setup ....................40 The Main Menu ....................42 Advanced Menu ..................... 44 5-2-1 PCI Configuration ....................45 5-2-2 Trusted Computing ....................46 5-2-3 CPU Configuration ....................47 5-2-3-1 CPU Power Management Configuration ..............50 5-2-4 Runtime Error Logging ...................51 5-2-5 SATA Configuration....................52 5-2-6...
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Page 6: Box Contents
Box Contents GS-R12P4E/GS-R12P8E (PSU 500W) GS-R12P4F/GS-R12P8F (PSU 400W) Driver CD • The box contents above are for reference only and the actual items shall depend on the product package you obtain. The box contents are subject to change without notice. -
Page 7: Safety, Care And Regulatory Information
Safety, Care and Regulatory Information Important safety information Read and follow all instructions marked on the product and in the documentation before you operateyour sys- tem. Retain all safety and operating instructions for future use. • The product should be operated only from the type of power source indicated on the rating label.* If your computer has a voltage selector switch, make sure that the switch is in the proper position foryour area. -
Page 8: Canadian Department Of Communications Compliance Statement
Federal Communications Commission (FCC) Statement Warning This is a class A product. In a domestic environment this product may cause radiointerfer- enceIn which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC Rules. - Page 9 WEEE Symbol Statement The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
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Page 10: Chapter 1 Hardware Installation
Chapter 1 Hardware Installation Installation Precautions The motherboard/system contain numerous delicate electronic circuits and components which can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully read the service guide and follow these procedures: • Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or warranty sticker provided by your dealer. -
Page 11: Product Specifications
AST2300 supports 16MB VRAM Š ® Graphics Mass Storage 4 x 3.5” Hot-Swap SATA HDDs Š (GS-R12P4E) Support for Intel IRST SATA RAID 0, RAID 1, RAID 5, RAID 10 Š (GS-R12P4F) Mass Storage 8 x 2.5” Hot-Swap SATA HDDs Š... - Page 12 Fixed 1U PSU 500W 100-240VAC at 80 plus gold level (GS-R12P4E/GS-R12P8E) Š Power Supply Fixed 1U PSU 400W 100-240VAC at 80 plus gold level (GS-R12P4F/GS-R12P8F) Š * GIGABYTE reserves the right to make any changes to the product specifications and product-related information without prior notice. Hardware Installation - 12 -...
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Page 13: Chapter 2 System Hardware Installation
Chapter 2 System Hardware Installation Pre-installation Instructions Perform the steps below before you open the server or before you remove or replaceany component. • Back up all important system and data files before performing any hardwareconfiguration. • Turn off the system and all the peripherals connected to it. • Locate the pin one of the CPU. -
Page 14: Removing Chassis Cover
Removing Chassis Cover Before you remove or install the system cover • Make sure the system is not turned on or connected to AC power. Follow these instructions to remove the system cover: Loosen and remove the thumbscrew securing the front chassis cover. Slide the cover horizontally to the back and remove the cover in the direction of the arrow. -
Page 15: Installing The Cpu
Installing the CPU Read the following guidelines before you begin to install the CPU: • Make sure that the motherboard supports the CPU. • Always turn off the computer and unplug the power cord from the power outlet before installing the CPU to prevent hardware damage. -
Page 16: Installing The Heat Sink
Installing the Heat Sink Follow these instructions to install the heat sinks: Apply thermal compound evenly on the top of the CPU. Remove the protective cover from the underside of the heat sink. Place the heat sink(s) on top of the CPU and tighten the four positioning screws. Hardware Installation - 16 -... -
Page 17: Installing The Memory
Installing the Memory Read the following guidelines before you begin to install the memory: • Make sure that the motherboard supports the memory. It is recommended that memory of the same capacity, brand, speed, and chips be used. • Always turn off the computer and unplug the power cord from the power outlet before installing the memory to prevent hardware damage. - Page 18 Due to CPU limitation, read the following guidelines before installing the memory in Dual or 3 Channel mode. Dual Channel-- Dual Channel mode cannot be enabled if only one DDR3 memory module is installed. When enabling Dual Channel mode with two or four modules, it is recommended that memory of th same capacity, brand, speed, and chips be used.
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Page 19: Installing A Memory
2-4-2 Installing a Memory Before installing a memory module, make sure to turn off the computer and unplug the power cord from the power outlet to prevent damage to the memory module. Be sure to install DDR3 DIMMs on this motherboard. Follow these instructions to install the Memory: Insert the DIMM memory module vertically into the DIMM slot, and push it down. -
Page 20: Installing The Pci Expansion Card
Installing the PCI Expansion Card • Voltages can be present within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Ensure that the system is powered-down and all power sources have been disconnected from the server prior to installing a PCI card. -
Page 21: Installing The Hard Disk Drive
• The tray will not fit back into the bay if inserted incorrectly. • Make sure that the HDD is connected to the HDD connector on the backplane. 2-6-1 GS-R12P4E/GS-R12P4F Hard Disk Drive Installation Follow these instructions to install the Hard disk drive: Press the release button. -
Page 22: Gs-R12P8E/Gs-R12P8F Hard Disk Drive Installation
2-6-1 GS-R12P8E/GS-R12P8F Hard Disk Drive Installation Follow these instructions to install the Hard disk drive: Press the release button. Pull the locking lever to remove the HDD tray. Slide hard disk into blank. Secure the hard drive to the tray with four (4) screws as shown. Do not over tighten thescrews. Slide the blank into the bay until it locks into place. -
Page 23: Removing And Installing The Fan Duct
Removing and Installing the Fan Duct Follow these instructions to remove/install the fan duct: Lift up to remove the fan duct To install the fan duct, align the fan duct with the guiding groove. Push down the fan duct into chassis until its firmly seats - 23 - Hardware Installation... -
Page 24: Replacing The Fan Assemblly
Replacing the FAN Assemblly Follow these instructions to replace the fan assembly: Lift up the fan assembly from the chassis. Reverse the previous step to install the replacement fan assembly. Hardware Installation - 24 -... -
Page 25: Replacing The Power Supply
2-10 Replacing the Power Supply Follow these instructions to replace the power supply: Disconnect the three power cables. Remove the four screws securing on the power supply. Lift the power supply out of the chassis in the direction of the arrow. Insert the replacement power supply firmly into the chassis. -
Page 26: Chapter 3 System Appearance
Chapter 3 System Appearance Front View GS-R12P4E/GS-R12P4F Decription HDD bays Front Panel LEDs and buttons Front USB 2.0 ports GS-R12P8E/GS-R12P8F Decription HDD bays Front Panel LEDs and buttons Front USB 2.0 ports Hardware Installation - 26 -... -
Page 27: Rear View
Rear View Decription Power cord VGA port Serial port USB 2.0 ports RJ-45 LAN ports Server management LAN port ID switch button Low-profile riser card bay - 27 - Hardware Installation... -
Page 28: Front Panel Led And Buttons
Front Panel LED and Buttons No. Name Color Status Description HDD locate Green Blink HDD access Amber HDD fault HDD Status Green/ Blink HDD rebuilding Amber • No HDD access • No HDD fault Green System has power applied to itor ACPI S0 state Green Blink System is in ACPI S1 state (sleep mode) - Page 29 Critical condition. May indicate the following: • Power module failure • System fan failure • Power supply voltage issue • System temperature/voltage issue Amber Non-critical condition. May indicate the following: System • Redundant fan failure • Redundant power module failure Status LED •...
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Page 30: Rear System Lan Leds
Rear System LAN LEDs No. Name Color Status Description Linking at 1 Gbps data rate Yellow Blink Identify at 1 Gbps data rate Connection/ Linking at 100 Mbps data rate Speed LED Green Blink Identify at 100 Mbps data rate Linking at 10 Mbps data rate Green Blink... -
Page 31: Hard Disk Drive Leds
Hard Disk Drive LEDs Description Multi Color LEDs LED Active LED Active Green Amber HDD Access Blink HDD Locate HDD Failure HDD connected and rebuilding data Blink Blink (Alternative) Reserve - 31 - Hardware Installation... -
Page 32: Chapter 4 Motherboard Components
Chapter 4 Motherboard Components GA-7PESE3 Motherboard Components 41 43 38 39 40 42 44 Hardware Installation - 32 -... - Page 33 Item Code Description RAID_KEY_1 RAID Select connector ID_SW ID switch MLAN KVM Server Management 10/100 LAN Port USB_LAN1 LAN1 port (top) / USB ports (bottom) USB_LAN2 LAN2 port (top) / USB ports (bottom) COM1_VGA1 Serial port and VGA port PMBUS_CN_1 PMBus connector ATX1 24 pin power connector...
- Page 34 SSB_ME1 ME enable/disable jumper CMOS battery BMC_FRB3 Force to Stop FRB3 Timer Jumper BIOS_WP BIOS write protect jumper Hardware Installation - 34 -...
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Page 35: Jumper Setting
Jumper Setting Jumper Code Jumper Setting 1-2 Close: Normal operation (Default setting) CLR_CMOS1 (Clearing CMOS Jumper) 2-3 Close: Clear CMOS data 1-2 Close: Normal operation (Default setting) BIOS_RVCR1 (BIOS Recovery Jumper) 2-3 Close: BIOS recovery mode. BIOS_WP 1-2 Close: Normal operation. (Default setting) (BIOS Write Protect 2-3 Close: Disable ME function. - Page 36 Jumper Code Jumper Setting SSB_ME1 1-2 Close: Normal operation. (Default setting) (ME enable/ 2-3 Close: ME recovery mode (S/W). disable Jumper) SSB_ME2 1-2 Close: Normal operation. (Default setting) (ME enable/ 2-3 Close: ME recovery mode (H/W). disable Jumper) SATA_DOM0 1-2 Close: Use SATA DOM. (SATA port 0 2-3 Close: Normal mode.
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Page 37: Back Plane Boad
Back Plane Boad (GC-BS14U2/for GS-R12P4E/GS-R12P4F) Item Code Description FAN1 System fan connector #1 FAN2 System fan connector #2 FAN3 System fan connector #3 FAN4 System fan connector #4 FAN5 System fan connector #5 FAN6 System fan connector #6 FAN7 System fan connector #7... -
Page 38: (Gc-Bs16U2/For Gs-R12P8E/Gs-R12P8F)
(GC-BS16U2/for GS-R12P8E/GS-R12P8F) 23 21 Item Code Description FAN1 System fan connector #1 FAN2 System fan connector #2 FAN3 System fan connector #3 FAN4 System fan connector #4 FAN5 System fan connector #5 FAN6 System fan connector #6 FAN7 System fan connector #7 FAN8 System fan connector #8 FAN9... -
Page 39: J2/J3 Jumper Setting
J2/J3 Jumper Setting LSI, SCU 2-3 Close 2-3 Close SATA 2-3 Close 1-2 Close - 39 - Hardware Installation... -
Page 40: Chapter 5 Bios Setup
Chapter 5 BIOS Setup BIOS (Basic Input and Output System) records hardware parameters of the system in the EFI on the moth- erboard. Its major functions include conducting the Power-On Self-Test (POST) during system startup, saving system parameters and loading operating system, etc. BIOS includes a BIOS Setup program that allows the user to modify basic system configuration settings or to activate certain system features. -
Page 41: Server Management
Main This setup page includes all the items in standard compatible BIOS. Advanced This setup page includes all the items of AMI BIOS special enhanced features. (ex: Auto detect fan and temperature status, automatically configure hard disk parameters.) ... -
Page 42: The Main Menu
The Main Menu Once you enter the BIOS Setup program, the Main Menu (as shown below) appears on the screen. Use arrow keys to move among the items and press <Enter> to accept or enter other sub-menu. Main Menu Help The on-screen description of a highlighted setup option is displayed on the bottom line of the Main Menu. - Page 43 BIOS Information BIOS Version Display version number of the BIOS setup utility. Memory Information Total Memory Determines how much total memory is present during the POST. System Date Set the date following the weekday-month-day- year format. System Time Set the system time following the hour-minute- second format. Access Level Display the current accessing level information.
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Page 44: Advanced Menu
Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. - 44 - BIOS Setup... -
Page 45: Pci Configuration
5-2-1 PCI Configuration PCI Express Slot #1/2/3/4 Option ROM When enabled, This setting will initialize the device expansion ROM for the related PCI-E slot. Options available: Enabled/Disabled. Default setting is Enabled. Onboard LAN1/2 Controller Enable/Disable Onboard LAN controller . Options available: Enabled/Disabled. Default setting for Onboard LAN1 Controller is Enabled. -
Page 46: Trusted Computing
5-2-2 Trusted Computing TPM Support Select Enabled to activate TPM support feature. Options available: Enabled/Disabled. Default setting is Enabled. TPM State Select Enabled to activate TPM State function. Options available: Enabled/Disabled. Default setting is Enabled. Pending Operation Determine the action when operation is pending. Options available: None. -
Page 47: Cpu Configuration
5-2-3 CPU Configuration BIOS Setup - 47 -... - Page 48 Socket 0/1 Information CPU Signature Displays the processor ID information. Microcode Patch Display Microcode patch. Max CPU Speed Display the maximum processor speed. Min CPU Speed Display the minimum processor speed. Processor Cores Display the information of the processor core. Intel HT Technology Display Intel Hyper Threading Technology function support information.
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Page 49: Intel Virtualization Technology
L2 Cache Display the information of L2 Cache per Core. L3 Cache Display the information of total L3 Cache per socket. CPU Speed Display the current installed CPU speed. 64-bit Display the supported infprmation of installed CPU. Hyper-threading The Intel Hyper Threading Technology allows a single processor to execute two or more separate threads concurrently. -
Page 50: Cpu Power Management Configuration
5-2-3-1 CPU Power Management Configuration CPU Power Management Configuration Power Technology Configure the power management features. Options available: Disable/Energy Efficient/Custom. Default setting is Custom. EIST (Enhanced Intel SpeedStep Technology) Conventional Intel SpeedStep Technology switches both voltage and frequency in tandem between high and low levels in response to processor load. Options available: Enabled/Disabled. -
Page 51: Runtime Error Logging
5-2-4 Runtime Error Logging Runtime Error Logging Support Enable/Disable Runtime error logging support. Options available: Enabled/Disabled. Default setting is Disabled. BIOS Setup - 51 -... -
Page 52: Sata Configuration
5-2-5 SATA Configuration SATA Port 0/1/2/3/4/5 (Note) Press [Enter] to view the installed HDD devices. SATA Mode Select the on chip SATA type. IDE Mode: When set to IDE, the SATA controller disables its RAID and AHCI functions and runs in the IDE emulation mode. -
Page 53: Sas Configuration
5-2-6 SAS Configuration Device 0/1/2/3 (Note) Press [Enter] to view the installed HDD devices. (Note) The number of SATA and SAS devices depends of the PCH SKU. BIOS Setup - 53 -... -
Page 54: Super Io Configuration
5-2-7 Super IO Configuration - 54 - BIOS Setup... -
Page 55: Device Settings
Super IO Chip Display the model name of super IO chipset. Serial Port 1/2 Configuration (Note) When enabled allows you to configure the serial port settings. When set to Disabled, displays no configuration for the serial port. Options available: Enabled/Disabled. Default setting is Enabled. Device Settings Displays the Serial Port 1/2 base I/O addressand IRQ. -
Page 56: Serial Port Console Redirection
5-2-8 Serial Port Console Redirection - 56 - BIOS Setup... -
Page 57: Console Redirection Settings
Console Redirection (Note) Select whether to enable console redirection for specified device. Console redirection enables users to manage the system from a remote location. Options available: Enabled/Disabled. Default setting is Disabled. Console Redirection Settings Out-of-Bnad Mgmt Port Microsoft Windows Emerency Management Service (EMS) allows for remote management of a Windows Server OS through a serial port. -
Page 58: Network Stack
5-2-9 Network Stack Network Stack Enable/Disable the network stack (PXE and UEFI) Options available: Enabled/Disabled. Default setting is Disabled. - 58 - BIOS Setup... -
Page 59: Chipset Menu
Chipset Menu The Chipset menu display submenu options for configuring the function of North Bridge and South Bridge. Select a submenu item, then press Enter to access the related submenu screen. BIOS Setup - 59 -... -
Page 60: North Bridge Configuration
5-3-1 North Bridge Configuration Compatibility RID Enable/Disable Compatibility RID function. Options available: Enabled/Disabled. Default setting is Enabled. Memory Configuration Total Memory Determines how much total memory is present during the POST. Current Memory Mode Displays the cuurent memory mode. Memory mode can be determined in Memory Mode item. Current Memory Speed Displays the cuurent memory speed. - Page 61 Numa Enable/Disable Non Uniform Memory Access (NUMA) function. Options available: Enabled/Disabled. Default setting is Enabled. Thermal Throtting Options available: CLTT/OLTT. Default setting is CLTT. DIMM Voltage Configure the DIMM voltage. Options available: Auto/ Force 1.5v/Force 1.35v. Default setting is Auto. Enforce DIMM To enforce POR function.
- Page 62 5-3-1-1 IOH Configuration - 62 - BIOS Setup...
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Page 63: Ioh Configuration
IOH Configuration Intel(R) VT for Directed I/O Configuration Intel(R) VT-d Enable/Disable Intel VT-d Technology function. Options available: Enabled/Disabled. Default setting is Disabled. VGA Priority Define the display device priority. Options available: Onboard/Offboard. Default setting is Offboard. Gen3 Equalization WA's Enable/DIsable the support for Gen3 Equalization Workaround. Options available: Enabled/Disabled. -
Page 64: Dimm Information
5-3-1-2 DIMM Information DIMM Information: DIMM Group: CPU Socket 0 DIMM Information CPU Socket 0: DDR3_P0_A0/DDR3_P0_A1/DDR3_P0_B0/DDR3_P0_B1/ DDR3_P0_C0/DDR3_P0_C1 Status CPU Socket 1: DDR3_P0_D0/DDR3_P0_D1/DDR3_P0_E0/DDR3_P0_E1/ DDR3_P0_F0/DDR3_P0_F1 Status The size of memory installed on each of the DDR3 slots. - 64 - BIOS Setup... - Page 65 PCH Information: Name/Stepping Information Displays the name and stepping information of the south bridge. SB Chipset Configuration PCH Compatibility RID Enable/Disable PCH Compatibility RID support. Options available: Enabled/Disabled. Default setting is Disabled. Restore on AC Power Loss (Note) Defines the power state to resume to after a sys- tem shutdown that is due to an interruption in AC power.
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Page 66: Me Subsystem
5-3-3 ME Subsystem Intel ME Subsystem Configuration Enable/Disable ME subsystem configuration. Options available: Enabled/Disabled. Default setting is Enabled. - 66 - BIOS Setup... -
Page 67: Security Menu
Security Menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up ac- cess passwords. There are two types of passwords that you can set: • Administrator Password Entering this password will allow the user to access and change all settings in the Setup Utility. •... -
Page 68: Server Management Menu
Server Management Menu System Information Displays basic system ID information, as well as BIOS version. Press Enter to access the related sub- menu. BMC LAN Configuration BMC LAN Configuration. Press Enter to access the related submenu. Select NCSI and Dedicated LAN Switch NCSI and dedicated LAN and send KCS command. Options available: Mode2(NSCI)/Mode1 (Dedicated). - Page 69 5-5-1 System Information The System Management submenu is a simple display page for basic system ID and BMC information. Items on this window are non-configurable. BIOS Setup - 69 -...
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Page 70: Bmc Lan Configuration
5-5-2 BMC LAN Configuration Configuration Source Select to configure LAN channel parameters statically or dynamically (DHCP). Do nothing option willnot modify any BMC network parameters during BIOS phase. Options available: Static/Dynamic/Do Nothing. IP Address Display IP Address information. Subnet Mask Display Subnet Mask information. Please note that the IP address must be in three digitals, for example, 192.168.000.001. -
Page 71: Boot Option Menu
Boot Option Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. By default, the server searches for boot devices in the following secquence: UEFI device. -
Page 72: Boot Manager
Boot Manager The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. UEFI: Built-in EFI Shell Press Enter to configure the device as the boot-up drive. - 72 - BIOS Setup... -
Page 73: Exit Menu
Exit Menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Save Changes and Exit Saves changes made and close the BIOS setup. Options available: Yes/No. Discard Changes and Exit Discards changes made and close the BIOS setup. - Page 74 Save as User Default Values Saves as user default and close the BIOS setup. Options available: Yes/No. Load User Default Values Loads the user default settings for all BIOS setup parameters. Options available: Yes/No. - 74 - BIOS Error Code...
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Page 75: Bios Beep Codes
BIOS Beep Codes 5-9-1 PEI Beep Codes # of Beeps Description Memory not Installed. Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available 5-9-2 DXE Beep Codes... -
Page 76: Bios Recovery Instruction
5-10 BIOS Recovery Instruction The system has an embedded recovery technique. In the event that the BIOS becomes corrupt the boot block can be used to restore the BIOS to a working state. To restore your BIOS, please follow the instructions listed below: Recovery Instruction: Change xxx.ROM to amiboot.rom. - Page 77 BIOS update. BIOS Error Code - 77 -...