Trouble When Scanning An Image - Konica Minolta ScanDIVA User Manual

3 Trouble when scanning an image

Trouble content
The Scanner does not start.
Application software of your computer does not find
the Book Scanner ScanDIVA
The image cannot be scanned properly.
• Cracked
• Warped
• Inclined
Improper image color
When a problem cannot be solved even after the troubleshooting described above is attempted, contact
your authorized service representative.
• Is it connected properly?
Check if the USB cable connected securely
between the Scanner and the Personal Computer.
• Refer to Chapter 5 "2 Troubleshooting"
1. Is the original placed on the proper position?
Set the original to the proper position.
2. Is the original too high?
Check to make sure that the original is within
50mm of the book table.
3. Is the original setting correct?
Select the proper mode, execute scanning.
4. Are there no problems with the "Setup"
adjustment?
Perform "Setup" adjustment again.
1. Improper illumination on the original table?
Move the Scanner.
2. Are there no problems with the "Setup"
adjustment?
Perform "Setup" adjustment again.
Chapter 5 Troubleshooting
Action
5-5