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Troubleshooting (continued)
Problem
Possiblecause
Unusual n oise: thumpingsound
Drumsuspension rollersneedtime to warm up,
Dryeris not level,
Laundryballedup causingloadto bounce,
Watertap(s)not turnedon,
AQUASTOP ® Hosesafetyfeatureactivated,
Unusual n oise: Steadyvibration
Unusual n oise: Rhythmic vibration
Wateris notsprayedintothe unit
duringMISTCARE+M cycles
Blocked nozzle
Remedialaction
Noaction required,As suspension systemrollers
warm up thumpingwill decrease and shouldstop
within 2 to 3 minutesof dryeruse
Levelthe dryer(seeusermanual s ection"Installation
Instructons"
Stopdryer,separateloaditems, restartdryer,
Turnon watertap,
Confirmactivation of AQUASTOP ® Hosebyvisual
inspectionof red indicatorin hose(seepage8), If
red indicatorshows(hoseis activated) replacehose,
Remove the nozzleusinga 7/16 inch socketwrench,
Placethe nozzleintoa container filled with enough
white vinegarto coverthe nozzle,Allowthe nozzle to
soakfor five minuntes, t henscrubthe nozzle tip
gentlywith a toothbrush to removeresidue, Rinse
the nozzle and reinsertit backinto the dryerand
handtighten,thentighten 1 additional t urn with the
wrench,
SERVICE and REPAIR
WARNING
- Label all wires prior
to disconnection
when servicing
controls. Wiring errors can cause
improper
operation
that could
cause senous damage to the
appliance
or personal
injury.
Verify .proper operation
after
servicing.
The Bosch dryers require no special
care other than the care and cleaning
noted above.
D
If you are having a problem with
your dryer, please refer to the
troubleshooting table on page 25,
before calling for service.
If service becomes necessary, contact
your dealer or installer or an authorized
service center. Do not attempt to repair
the appliance yourself. Any work
performed by unauthorized personnel
may void the warranty.
If you are having a problem with your
Bosch dryer and are not pleased with
the service you have received:
-
First, please contact your installer
or the Bosch Authorized Service
Contractor in your area and
explain to them why you are not
satisfied. This will usually correct
the problem.
If after working with your installer
or service person the problem still
has not been resolved to your
satisfaction, please let us know by
either writing to us at,
BSH Home Appliances Corporation
5551 McFadden Avenue
Huntington Beach, CA 92649
or, calling us at
1-800-944-2904.
Please be sure to include, if writing, or
have available, if calling, the following
information:
-
Model Number
-
Serial Number
-
Date of Original Purchase
-
Date Problem Originated
-
Explanation of Problem
Also, if writing, please be sure to
include a daytime telephone number
and a copy of the sales invoice.
You will find the model number and
serial number information on the rating
plate located on the inside of the front
panel.
The image below shows the
approximate location of the rating plate.
The model number has a rectangle
around it. The serial number is located
below the model number.
An example is shown below.
q
/
The manufacturer reserves the right to
make changes in the product or
manual without notification.
26

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