Service And Repair - Bosch WTMC332RCN Operating, Care And Installation Instructions Manual

Nexxt series
Table of Contents

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Troubleshooting (continued)
Problem
Unusual noise: thumping sound
Unusual noise: Steady vibration
Unusual noise: Rhythmic vibration

SERVICE and REPAIR

d
CAUTION
CAUTION - Label all wires prior
to disconnection when servicing
controls. Wiring errors can cause
improper operation that could
cause serious damage to the
appliance or personal injury.
Verify proper operation after
servicing.
The Bosch dryers require no special
care other than the care and cleaning
noted above.
i
If you are having a problem with
your dryer, please refer to the
troubleshooting table on page 22,
before calling for service.
If service becomes necessary, contact
your dealer or installer or an authorized
service center. Do not attempt to repair
the appliance yourself. Any work
performed by unauthorized personnel
may void the warranty.
Possible cause
Drum suspension rollers need time to warm up.
Dryer is not level.
Laundry balled up causing load to bounce.
If you are having a problem with your
Bosch dryer and are not pleased with
the service you have received:
-
First, please contact your installer
or the Bosch Authorized Service
Contractor in your area and
explain to them why you are not
satisfied. This will usually correct
the problem.
-
If after working with your installer
or service person the problem still
has not been resolved to your
satisfaction, please let us know by
either writing to us at,
BSH Home Appliances
5551 McFadden Avenue
Huntington Beach, CA 92649
or, calling us at
1 800 944 2904.
Please be sure to include, if writing, or
have available, if calling, the following
information:
-
Model Number
-
Serial Number
-
Date of Original Purchase
-
Date Problem Originated
-
Explanation of Problem
Also, if writing, please be sure to
include a daytime telephone number
and a copy of the sales invoice.
You will find the model number and
serial number information on the rating
plate located on the inside of the front
panel.
Remedial action
No action required. As suspension system rollers
warm up thumping will decrease and should stop
within 2 to 3 minutes of dryer use
Level the dryer (see user manual section Installation
Instructons"
Stop dryer, separate load items, restart dryer.
The image below shows the
approximate location of the rating plate.
The model number has a rectangle
around it. The serial number is located
below the model number.
An example is shown below.
The manufacturer reserves the right to
make changes in the product or
manual without notification.
23

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