Service And Repair - Bosch MISTCARE Nexxt 500 Series Operating, Care And Installation Instructions Manual

Troubleshooting (continued)
Problem
Unusual noise: thumping sound
Unusual noise: Steady vibration
Unusual noise: Rhythmic vibration
Water is not sprayed into the unit Water is not sprayed into the unit
during MISTCARE during MISTCAREt cycles cycles

SERVICE and REPAIR

d
WARNING
WARNING - Label all wires prior
to disconnection when servicing
controls. Wiring errors can cause
improper operation that could
cause serious damage to the
appliance or personal injury.
Verify proper operation after
servicing.
The Bosch dryers require no special
care other than the care and cleaning
noted above.
i If you are having a problem with
your dryer, please refer to the
troubleshooting table on page 25,
before calling for service.
If service becomes necessary, contact
your dealer or installer or an authorized
service center. Do not attempt to repair
the appliance yourself. Any work
performed by unauthorized personnel
may void the warranty.
26
All manuals and user guides at all-guides.com
Possible cause
Drum suspension rollers need time to warm up.
Dryer is not level.
Laundry balled up causing load to bounce.
Water tap(s) not turned on.

AQUASTOP Hose safety feature activated.
Blocked nozzle
If you are having a problem with your
Bosch dryer and are not pleased with
the service you have received:
- First, please contact your installer
or the Bosch Authorized Service
Contractor in your area and
explain to them why you are not
satisfied. This will usually correct
the problem.
- If after working with your installer
or service person the problem still
has not been resolved to your
satisfaction, please let us know by
either writing to us at,
BSH Home Appliances Corporation
5551 McFadden Avenue
Huntington Beach, CA 92649
or, calling us at
1 800 944 2904.
Please be sure to include, if writing, or
have available, if calling, the following
information:
- Model Number
- Serial Number
- Date of Original Purchase
- Date Problem Originated
- Explanation of Problem
Also, if writing, please be sure to
include a daytime telephone number
and a copy of the sales invoice.
You will find the model number and
serial number information on the rating
plate located on the inside of the front
panel.
Remedial action
No action required. As suspension system rollers
warm up thumping will decrease and should stop
within 2 to 3 minutes of dryer use
Level the dryer (see user manual section Installation
Instructons"
Stop dryer, separate load items, restart dryer.
Turn on water tap.
Confirm activation of AQUASTOP
inspection of red indicator in hose (see page 8). If
red indicator shows (hose is activated) replace hose.
Remove the nozzle using a 7/16 inch socket wrench.
Place the nozzle into a container filled with enough
white vinegar to cover the nozzle. Allow the nozzle to
soak for five minuntes, then scrub the nozzle tip
gently with a toothbrush to remove residue. Rinse
the nozzle and reinsert it back into the dryer and
hand tighten, then tighten 1 additional turn with the
wrench.
The image below shows the
approximate location of the rating plate.
The model number has a rectangle
around it. The serial number is located
below the model number.
An example is shown below.
The manufacturer reserves the right to
make changes in the product or
manual without notification.

Hose by visual