Chapter 5 Problem Solver; When A Message Is Displayed - Epson SureColor S30670 User Manual

Chapter 5
Problem Solver

When a Message is Displayed

If one of the following messages is displayed, read and follow the instructions below.
Messages
Prepare empty waste ink bottle.
Ink Cartridge Error
Ink cartridge cannot be
recognized. Insert again or replace
ink cartridge.
Ink Cartridge Error
Ink cartridge cannot be detected.
Insert again or replace ink
cartridge.
Ink Cartridge Error
Replace cleaning cartridge.
Ink Low
Warming Up
ZForce to start printing
Command Error
Check print settings on RIP.
Unit Matching Error
Check combination of Media
Feeding Unit and Auto Take-up
Reel Unit.
Then restart printer.
Clogged nozzles detected.
Cleaning recommended.
F/W Install Error
Firmware update failed.
Restart the printer.
Print head is nearing end of
service life.
What to do
The waste ink bottle is getting full. Ready a new waste ink bottle. See "Options and
Consumable Products" on page 176.
Remove and reinsert the ink cartridge. If the message persists, insert a new ink cartridge
(do not reinsert the ink cartridge that caused the error). See "How to replace" on page
143.
Condensation may have formed inside the cartridge. Leave it at room temperature for at
least four hours before installing the ink cartridge. See "Notes on handling ink
cartridges" on page 32.
Remove and reinsert the cleaning cartridge. If the message persists, insert a new
cleaning cartridge (do not reinsert the cleaning cartridge that caused the error). See
"How to replace" on page 143.
Condensation may have formed inside the cartridge. Leave it at room temperature for at
least four hours before installing the cleaning cartridge.
The ink is low. Ready a new ink cartridge. See "Options and Consumable Products" on
page 176.
One or more heaters is still being warmed to the specified temperature. To start printing
without waiting for the heater to warm up, press the Z button.
Press W and select Job Cancel. Check that the installed software RIP is compatible with
the printer.
The standard media feeding unit is used only with the standard auto take-up reel unit,
the heavy roll media feeding unit only with the heavy roll auto take-up reel unit. If you
have mismatched the feeding and take-up reel units, turn the printer off and install the
correct equipment.
See the Setup Guide and the Heavy Media Roll System Setup Guide.
Stop printing and perform head cleaning if you judge it necessary on inspecting the
print results. See "Head Cleaning" on page 119.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Use EPSON LFP Remote Panel 2 to update the firmware again.
If this message appears on the LCD panel again, contact EPSON Support.
The print head requires periodic replacement. The current print head is nearing the end
of its service life. See "Parts That Are Periodically Replaced" on page 145.
164
Problem Solver