Epson TM-U230 Developer's Manual page 40

Confidential
CAUTION:
Do not remove jammed paper by pulling it against paper feed direction.
6. Take the ribbon cassette out of the printer.
7. Loosen the screw that secures the print head cover. Loosen the screw until it tilts.
8. Remove the print head cover.
CAUTION:
The print head becomes hot during printing. Perform this procedure when the print
head has become cool.
2-10 Handling
Figure 2-9 Removing jammed paper