Lexmark E220 User Reference Manual page 81

Problem
Solid black areas appear on
transparencies or paper contains
white streaks.
Faint images or repetitive spots
appear on the page.
Pages are blank.
The printer has missing or
damaged parts.
The operator panel lights do not
come on when the printer is
turned on.
You cannot close the top cover.
The printer is on, but nothing
prints.
The Toner Low light is on and
printing stops.
Troubleshooting
What to do
• Choose a different fill pattern in your software
application.
• Try a different type of paper. Paper designed for
copiers gives the best quality.
• Remove the print cartridge and shake it from side to
side to use the remaining toner. If you do not have a
replacement cartridge, order one now.
• Replace the print cartridge.
• Try a different type of paper. Paper designed for
copiers gives the best quality.
• Replace the print cartridge.
• The print cartridge may be out of toner. Replace the
cartridge.
• You may have a software error. Try turning the printer
off and back on.
Contact the place where you bought your printer.
• The lights may take a few seconds to come on.
• Make sure the power cord is firmly plugged in at the
back of the printer and at the wall outlet.
Make sure the print cartridge is positioned correctly.
• Make sure the print cartridge is installed.
• Make sure the parallel or USB cable is firmly plugged
into the connector on the back of the printer.
• Press and release
Continue
page to determine if the problem is with the printer or
the computer.
– If you can print a menu settings page, the problem is in the
computer or the software application.
– If you cannot print a menu settings page, call for service.
If the Toner Low alarm is enabled, the printer stops
printing until you replace the print cartridge.
Note: To change the Toner Low Alarm setting, install the
Local Printer Setup Utility from the drivers CD (see
the Local Printer Setup
Solving printing problems
81
to print a menu settings
Utility).
Using