Lucent Technologies INTUITY Messaging Solutions Manual page 78

Alarms
2. Verify that the shadow mailbox belongs to a community that cannot
receive messages.
NOTE:
The sending restrictions must be identical on all machines in the
I
machines.
See Lucent I
585-310-564 for more detailed procedures.
Event ID: ELA-shadow07
Description:
Repair Procedure:
See the procedure for SHADOW Resource Type, "Alarm Code: 6" on page 6-64.
Event ID: ELA-delivts05
Description:
Repair Procedure:
1. Open the System Parameters IMAPI-Options screen.
2. Is the value in the Simultaneous Sessions Available for
Trusted Server Access: field at least 2?
3. Determine if the AUDIX server is so overloaded that it has no resources
available for ELA. Some questions to ask are:
68
Issue 1 July 1997
AUDIX network. Check the sending restrictions on all
NTUITY
Messaging Solutions Release 4 Administration,
NTUITY
Shadow mailbox space gridlock caused no ELA service for
longer than number hours.
Number minutes with session resources unavailable for
delivery trusted server.
The trusted server that delivers ELA messages cannot access
AUDIX. The message shows the amount of elapsed time (in 30
minute increments) since ELA has stopped providing service.
When the time elapsed exceeds the value in the Minutes of
Inactivity Before Alarm: field on the Trusted-Server Profile
screen, AUDIX generates a minor alarm (event ID: SERVER0900,
resource type SERVER, alarm code 900.)
If yes, go to step 3.
If no, change the value.
How many trusted servers are on the network?
What are their activity cycles?