Chapter 4—Troubleshooting
Problem: The volume is too high (or too low).
Solution : The volume is not correctly se t. Please check your volume control.
Problem: The headphone can not be heard.
Solution 1 : The volume is not correctly se t. Please check the volume control.
Solution 2 : The volume source is not cho sen.
Solution 3 : The headphone is plugged int o the wrong jack.
CD
Problem: The compact disk can not be exited.
Solution : The compact disk is not corre ctly placed in the tray.
Problem: The compact disk can not be read.
Solution 1 : The compact disk is not corre ctly placed in the tray.
Solution 2 : The compact disk is dirty. Ple ase clean it with a CD-ROM cleaner kit.
Problem: The musical compact disk can be read while the data disk
can not.
Solution : The compact disk hardware fo r reading data needs to be checked.
Problem: All compact disks can not be read.
Solution 1 : The Windows system can not recognize the CD-ROM drive or the
CD-ROM drive is not compatible with other devices.
Solution 2 : The compact disk is dirty. Ple ase clean it with a CD-ROM cleaner kit.
Solution 3 : The compact disk hardware fo r reading data needs to be checked.
Printer
Problem: The printer can not be set up.
Solution : The printer power cord is not plugged into or the connector is not
correctly connected.
Problem: The printer can not work.
Solution 1 : The printer is not powered on . Please turn on the printer.
Solution 2 : The printer is not in "connecte d" status. Please set the printer in
"connected" status.
Solution 3 : The printer paper is used up. P lease add the paper.
Solution 4 : The printer driver is not instal led or correctly chosen. Please check
the system.
Solution 5 : The printer for network is not connected with the network.
Problem: The printer prints incorrect data.
Solution 1 : The printer driver is not instal led or correctly chosen.
Solution 2 : The printer power cord is not plugged into or the connector is not
correctly connected.
4-7
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