Table of Contents
Advertisement
Within the 12 month guarantee period:
Prior to returning your product, please read the Help section
beginning on page 53 or contact the BT Granite Helpline on 0808
100 6556* for assistance. In the unlikely event of a defect occurring,
please follow the Helpline's instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended,
the repair must meet the approval requirements for connection to
the telephone network.
We recommend that you contact BT's approved repair agent
Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.
Returning your phone
If the Helpline is unable to remedy your problem they will ask you to
return the product. Where possible, pack the product in its original
packaging. Please remember to include all parts, including the line
cords, power supply units and the original batteries. (Please note
that we cannot take responsibility for goods damaged in transit).
Please obtain and keep proof of posting from the Post Office.
For guarantee purposes proof of purchase is required so please keep
your receipt.
If you experience any problems, please call the Helpline on 0808 100 6556*
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number
(REN), which is used to calculate the number of items which may be
connected to any one telephone line. Your BT Granite has a REN of
1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the
telephones may not ring. With different telephone types there is no
guarantee of ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have a
REN of 0.
R&TTE
This product is intended for use within the UK for connection to the
public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the
Radio Equipment and Telecommunications Terminal Equipment
Directive 1999/5/EC.
Declaration of Conformance
Hereby, CCT declares that this BT Granite is in compliance with the
essential requirements and other relevant provisions of Directive
1999/5/EC.
If you would like a copy of the Declaration of Conformance, go to the
product website at www.bt.com/producthelp
General information
59
Advertisement
Table of Contents
