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General information
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries are being
charged or during prolonged periods of use. This is normal. However,
we recommend that to avoid damage you do not place the product
on antique/veneered wood.
• Do not stand your product on carpets or other surfaces which
generate fibres, or place it in locations preventing the free flow of air
over its surfaces.
• Do not submerge any part of your product in water and do not use it
in damp or humid conditions, such as bathrooms.
• Do not expose your product to fire, explosive or other hazardous
conditions.
• There is a slight chance your phone could be damaged by an
electrical storm. We recommend that you unplug the power and
telephone line cord during an electrical storm.
Product disposal instructions
The symbol shown here and on the product means that the product
is classed as Electrical or Electronic Equipment and should not be
disposed with other household or commercial waste at the end of its
working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive
(2002/96/EC) has been put in place to recycle products using best
available recovery and recycling techniques to minimize the impact
on the environment, treat any hazardous substances and avoid the
increasing landfill.
If you experience any problems, please call the Helpline on 0808 100 6556*
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries
and dispose of them and the product as per your local authority's
recycling processes. For more information please contact your local
authority or the retailer where the product was purchased.
Product disposal instructions for business users Business users should
contact their suppliers and check the terms and conditions of the
purchase contract and ensure that this product is not mixed with
other commercial waste for disposal.
Guarantee
Your BT Granite is guaranteed for a period of 12 months from the
date of purchase. Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT's or its agent's discretion, the
option to replace the BT Granite or any component thereof, (other
than batteries), which is identified as faulty or below standard, or as
a result of inferior workmanship or materials. Products over 28 days
old from the date of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within the 12
month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as instructed.
• This guarantee does not cover any faults or defects caused by
accidents, misuse, fair wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or repair other than
through approved agents.
• This guarantee does not affect your statutory rights.
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