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Caller's name is not displayed even though their number is stored in the
Phonebook
• When storing Phonebook numbers, you must remember to store the full number,
including the dialling code. Only exact name/number matches will allow the name to
be displayed.
Answering machine does not record any messages
• The memory may be full. Play and delete old messages, see page 27.
Answering machine messages have the wrong date and time
• Have you set the date and time? See page 9.
Cannot access your messages from another phone
• Have you changed the remote access security PIN code? See page 34. Always keep
a note of the new PIN code in a safe place.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Help
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