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Summary of Contents for BT DIVERSE 6250
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Page 1: User Guide
User Guide BT DIVERSE 6250... - Page 2 Make internal calls between two handsets while a third is on an external call. Digital call clarity with up to 300m range outdoors and up to 50m indoors (in ideal conditions). If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
- Page 3 * Calls made within the UK mainland network are free. Mobile and international call costs may vary. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
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Page 4: Table Of Contents
Calls ......22 Dial from the calls list ... . .33 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... - Page 5 Open an SMS user area ... .49 BT Helpdesk ....37 Handset settings .
- Page 6 .....69 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
- Page 7 R&TTE ......86 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
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Page 8: Getting Started
The base station must be plugged into the mains power at all times. Which socket? Power socket Power adaptor cable Telephone line socket If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 9: Battery Low Warning
If you ever need to remove the batteries, simply slide open the battery compartment cover and insert your finger nail under the end of the batteries to pull them out. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... - Page 10 Setting up the charger 1. Plug the power adaptor cable into the underside of the charger. Power adaptor cable If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
- Page 11 4. Place the handset in the charger and charge the handset for at least 16 hours. Follow instructions on page 74 for registering additional handsets to the BT Diverse 6250 base. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
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Page 12: Getting To Know Your Phone
Also lets you exit from menu. Headset socket Lets you plug in a headset, page 18. Quick access to a range of BT Calling Features, page 32. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 13: Main Display Icons
Moving – incoming call you are out of range. Handset 3 or caller on hold. 13:33 Shows current battery level. Menu Names Keypad lock on. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 14: Base
Press to stop playback or cancel the current Press to delete function, page 70. messages. Skip > Press once to play the next message, page 70. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 15: Navigating The Menus
Go back one level You can go back to the previous menu level at any time by pressing the BACK option button. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 16: Menu Map
Outbox Record memo Copy entry Auto Talk Repeater Templates Outgoing Copy directory Select Base mode message SMS Settings SIM copy Answer Delete all Settings If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 17: Using Your Phone
1. Enter the number first. If you make a mistake press CLEAR to delete. Press to dial. End a call 1. Press or place the handset back on the base. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 18: Handsfree
1. Remove the rubber bung and plug the headset into the socket on the side of the handset. 2. Make and receive calls as normal. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 19: Volume
You can redial any of the last ten numbers. Redial 1. Press . The last number dialled is displayed. 2. Scroll DOWN to the number you want. 3. Press to dial. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... - Page 20 . The last number dialled is displayed. 2. Press OPTIONS then scroll DOWN DELETE ALL CALLS and press OK. DELETE ALL CALLS? is displayed. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
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Page 21: Keypad Lock
. Screen highlights 2. Scroll DOWN through the message list. READ Press to read the message. 3. Press BACK to return to the previous menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 22: Messages On The Answering Machine
You can store up to 100 names and numbers in the directory. Names can be up to 16 characters long and numbers up to 24 digits long. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 23: Open The Directory
Your phone is set to insert the first letter of a name as an upper case letter. The rest will be in lower case. Press to set lower case or upper case letters. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 24: Character Map
4. Enter the ringtone you want to assign to the directory entry by pressing LEFT RIGHT on the navigation button. 5. Press SAVE, the entry is shown in the directory. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 25: Insert A Pause Into A Directory Entry
View a directory entry 1. Press NAMES and scroll DOWN to the entry you want then press OPTIONS. 2. Scroll DOWN SHOW DETAILS and press OK. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 26: Copy An Entry To Another Handset
OK. 3. Enter the number of the handset you want to copy the entry to then press OK. Screen shows COPYING TO HANDSET X If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 27: Edit An Entry
OPTIONS. DOWN DELETE ENTRY and press OK. 2. Scroll DELETE X? is displayed. Press to delete or cancel. 4. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 28: Delete The Entire Directory
SIM, with the name being 2. Press NAMES then OPTIONS. appended with a number, e.g. Tom 1. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 29: Internal Calls
Internal calls If you have more than one handset registered to your base, you can make internal calls and transfer calls between handsets. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 30: Call Another Handset
If music on hold is switched on, see page 55, your caller will hear musical tones while they are on hold. 1. During an external call, press . Your caller is put on hold. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 31: Conference Call
If you have more handsets, select the handset number you want to call and press OK. 3. Press JOIN to speak to both callers together. The screen shows CONFERENCE CALL If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 32: Caller Display
1. Press CALLS to open the Calls list. DOWN 2. Display shows details of calls. Scroll through the list. 3. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 33: Dial From The Calls List
3. Press OPTIONS, DELETE CALL is highlighted. Press OK. Screen shows CALL DELETED 4. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 34: Delete The Entire Calls List
2. Press and scroll Press OK. DELETE ALL CALLS? is displayed. 3. Press to confirm or to cancel. 4. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 35: Bt Calling Features
Divert all incoming calls to another number of your choice. 1. Press then scroll DOWN Call Divert On press 2. Follow the spoken instructions. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 36: Call Divert Off
For further information, see the press BT Calling Features User Guide supplied when you subscribe to the 2. Listen for confirmation of your instructions. services of your choice. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 37: Check Call Waiting
2. Listen to hear the status of your Call Waiting. BT Helpdesk DOWN BT HELPDESK 1. Press then scroll press 2. The BT Helpdesk for this product will be automatically dialled. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 38: Sms Text Messages
You may also register by sending the word ‘Register’ to should be used sparingly. 00000 upon which you will receive a confirmation message. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 39: Cost Of Fixed Line Service
Scroll UP, DOWN, LEFT RIGHT to the symbol you want and press USE. The symbol is added to your text at the cursor. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 40: Receiving A Call While Writing A Text
DOWN DRAFTS . Press OK. If necessary, scroll to your message then press READ. You can now continue writing your message. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 41: Sent Messages In The Outbox
When writing texts the buttons let you add punctuation. ’ ” 1 - space 0 + & _ $ £ € ¥ < > = # * If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 42: Writing Tips
The templates are: Please call I’ll be there at What time will you be home? I’ll call you Happy Birthday! If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 43: Edit Sms Template
2. The available templates are displayed. Scroll to the template you want and press OPTIONS. 3. Scroll DOWN DELETE TEMPLATE and press OK. DELETE TEMPLATE? is highlighted. Press to confirm to cancel. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 44: Read, Edit And Send Draft Sms Messages
– these are pre-stored messages. Press and scroll DOWN to the template phrase you want and press USE. The template is added to your text at the cursor. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 45: Reading Sms Text Messages
– save number to the directory (if the number is already stored, this option is not displayed). DELETE ALL – delete all messages in the Inbox. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 46: Sms Alert
Service Centre numbers you will need to re-enter them in order for your SMS Service to work. The SEND SMS Service number is: 1470P1709400. The RECEIVE SMS Service number is: 080058752. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 47: Adding Or Changing Sms Service Centre Numbers
Centres with numbers stored are displayed. Scroll LEFT RIGHT to the Service Centre you want and press SAVE. All messages sent will go via the selected provider. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 48: Sms User Areas
3. If required, scroll DOWN to the User Area you want. 4. Press EDIT. 5. Enter the name you want, e.g. Anne, and scroll DOWN SUB-ADDRESS If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 49: Send A Text To An Sms User Area
2. If you have set a PIN protection, enter your 4-digit PIN and press OK. 3. You can now read, write, send and delete your messages as normal. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 50: Handset Settings
You can change the display font size and screen contrast. 1. Press MENU then scroll DOWN HANDSET SETTINGS and press OK. 2. Scroll DOWN DISPLAY and press OK. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 51: Handset Name
4. Use the keypad to enter the name you want 5. Press SAVE. BACK 6. Press to return to standby or to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 52: Handset Beeps
3. Use LEFT RIGHT to select 4. Press SAVE. 5. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 53: Select Base
When you have selected the base station, the handset SEARCHING will display until it finds the base’s signal. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 54: Base Settings
3. Press SAVE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 55: Music On Hold
4. Display shows ENTER NEW PIN . Enter the new PIN and press SAVE. Display shows CONFIRM NEW PIN . Enter your new PIN again. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 56: Repeater Mode
3. Press SAVE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 57: Calendar/Clock
5. Enter the name of the appointment and press DOWN. 6. Enter the time of the appointment and press DOWN. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 58: Alarm
RINGTONE 6. Press SAVE to save selections. BACK 7. Press to return to standby or to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 59: Time & Date
12hr 24hr format. 6. Press SAVE. 7. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 60: Answering Machine
BT Diverse 6250 receives its first call, but you will also need to set the year using a handset, see page 59. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 61: Operating From A Handset
This is the message your callers hear when the answering you through each step. machine picks up their call. Your BT Diverse 6250 comes with two pre-recorded outgoing messages to choose from. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 62: Answer & Record
To re-instate the pre-recorded message just delete your recorded message. MENU DOWN ANSWER 1. On the handset, press scroll MACHINE and press OK. DOWN OUTGOING MESSAGE and press OK. 2. Scroll If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 63: Play Outgoing Message
4. Press OK. The outgoing message is played. BACK 6. Press to return to standby or to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 64: Answer Delay
YOU HAVE NEW 1. Press INBOX to open the list of messages. Scroll down to MESSAGES and press and listen to your messages. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 65: Quick Access To Your Messages
– pause the message, then press to resume playback. DELETE – to delete the message. UP/DOWN – to adjust the volume. – to hear messages over the handset loudspeaker. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 66: Delete All Messages
OK. DOWN RECORD MEMO and press OK. Speak after 2. Scroll the tone. To end recording, press SAVE. To cancel recording press If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 67: Call Screening With A Handset
If you want to talk to your caller, press on the handset. Recording stops automatically. To switch call screening off set the volume to If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 68: Answering Machine Settings
DOWN and press LEFT RIGHT to set the MESSAGE ALERT 6. Scroll DOWN and enter your 4-digit remote access SECURITY PIN 7. Press SAVE. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 69: Memory Full
Switch on/off 1. Press . The machine announces On or Off. Loudspeaker volume Volume for message playback ranges from 00 (min) to 04 (max). If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 70: Message Indicator
– stops playback and returns the machine to standby. After playback: Press . You will hear, ‘To delete all old messages, press delete’ press again, all messages are deleted. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 71: Remote Access
If you have set the Answer Delay to Time Saver, your answering machine will answer after 10 seconds if you have new messages or 20 seconds if you do not have If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 72: Operating Your Answering Machine From Another Phone
If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 73: Message Indicator
Answering machine on, number of messages stored Flashing green Play light At least one new message flashing and total Memory full number of messages If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 74: Additional Handsets And Bases
REGISTRATION IN PROGRESS . When the handset is registered it will display the standby screen and will be assigned the next available handset number. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 75: Register Your Handset To Another Base
The handset screen displays REGISTRATION IN PROGRESS When the handset is registered it will display the standby screen and will be assigned the next available handset number. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 76: Select A Base
5. Display shows HANDSET DE-REGISTERED 6. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 77: Help
Handset on the base does not charge Make sure the handset is placed properly on the base. When charging, the battery symbol is shown filling up. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 78: Possible Problems With Sms
You might have deleted the server number in error. See pages 46-47 for instructions on how to enter the number. More than one SMS product is plugged into the line. Remove other products. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... - Page 79 BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
- Page 80 Turns on permanent voice text message delivery to your phone. All incoming text is delivered as voice text. Turns off permanent voice text message delivery. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
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Page 81: Helpline
Enter your Remote Access PIN code here: For more information on your system PIN, see page 55. For more information on your Remote Access PIN, see page 71. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 82: For Your Records
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 83: Cleaning
If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com... -
Page 84: Connecting To A Switchboard
To change the dialling mode, see Dialling mode, page 51. Guarantee Your BT Diverse 6210 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 6210, or any component... - Page 85 If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We suggest that you call our recommended repair agents on 08702 405029. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
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Page 86: Additional/Replacement Items
The BT Diverse 6210 has a total REN of 1, i.e. for a base and up to 6 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. - Page 88 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2009. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Diverse 6250 Issue 3 (02/09) 3 Designed and produced by The Art & Design Partnership Ltd. Printed in China...
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