General Problems - IBM 6648 - NetVista A40 - 128 MB RAM User Manual

1. Remove the software or device you just added.
2. Run the diagnostic programs to determine if your computer is running
correctly. (See "IBM Enhanced Diagnostics program" on page 92 for
information about diagnostic programs provided with your computer.)
3. Reinstall the new software or new device.
The following directory will help you quickly locate problem categories in the
troubleshooting charts.
Problem type
Audio problems
CD-ROM drive
Diskette drive
General
Intermittent
Keyboard, mouse, or
pointing-device
Memory
Monitor
Optional device
Parallel Port
Printer
Serial Port 1
Serial Port 2
Software
Universal Serial Bus
(USB) device

General problems

General problems
The computer does not start
when you press the power
switch.
Problems such as a broken
cover lock or indicator
lights not working.
Go to:
"Audio problems" on page 81
"CD-ROM drive problems" on page 82
"Diskette drive problems" on page 84
"General problems"
"Intermittent problems" on page 80
"Keyboard, mouse, or pointing device problems" on page 87
"Memory problems" on page 88
"Monitor problems" on page 84
"Option problems" on page 89
"Parallel-port problems" on page 90
"Printer problems" on page 91
"Serial-port problems" on page 90
"Serial-port problems" on page 90
"Application problems" on page 91
"Universal Serial Bus (USB) problems" on page 92
Action
Verify that:
1. All cables are securely connected to the proper
connectors on the computer. For the location of the
connectors, see "Connecting computer cables" on
page 7.
2. The computer cover is properly installed.
If you cannot correct the problem, have the computer
serviced.
Have the computer serviced.
Chapter 6. Troubleshooting
79