Cd-Rom Drive Problems; Diskette Drive Problems; General Problems; Hard Disk Drive Problems - IBM 6225 User Manual

CD-ROM drive problems

Symptom
CD-ROM drive is not
recognized.
CD is not working properly.
CD-ROM drive tray is not
working.

Diskette drive problems

Symptom
The diskette drive activity LED
stays lit, or the computer
bypasses the diskette drive.

General problems

Symptom
Problems such as broken cover
locks or indicator LEDs not
working

Hard disk drive problems

Symptom
Not all drives are recognized by
the hard disk drive diagnostic
test (the Fixed Disk test).
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IBM IntelliStation M Pro Types 6225 and 6228: User's Guide
Suggested action
Make sure that:
v The IDE channel to which the CD-ROM drive is attached (primary or secondary)
is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
Clean the CD.
If the problem remains, call for service.
1. Make sure that the computer is turned on.
2. If the CD-ROM tray still does not work, insert the end of a straightened paper
clip into the manual tray-release opening.
If the problem remains, call for service.
Suggested action
v If there is a diskette in the drive, make sure that:
– The diskette drive is enabled in the Configuration/Setup utility program.
– The diskette is good and not damaged. (Try another diskette if you have
one.)
– The diskette is inserted correctly in the drive.
– The diskette contains the necessary files to start the computer.
– The software program is working correctly.
– The cable is installed correctly (in the proper orientation).
v To prevent diskette drive read/write errors, make sure that the distance between
monitors and diskette drives is at least 75 mm (3 in.).
If the problem remains, call for service.
Suggested action
Call for service.
Suggested action
1. Remove the first drive that is not recognized and try the hard disk drive
diagnostic test again.
2. If the remaining drives are recognized, replace the drive that you removed with
a new one.
If the problem remains, call for service.