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WARRANTY
SERVICE
Owner Satisfaction
Your satisfaction and goodwill
ed in the Distributor's Limited
are important to your dealer and to us. All Honda warranty details are explain-
Warranty. Normally, any problems concerning the product will be handled by
your dealer's service department. If you have a warranty problem that has not been handled to your satisfac-
tion, we suggest you take the following action:
l
Discuss your problem with a member of dealership management. Often complaints can be quickly resolved
at that level. If the problem has already been reviewed with the Service Manager, contact the owner of the
dealership or the General Manager.
l
If your problem still has not been resolved to your satisfaction, contact the Power Equipment Customer
Relations Department of American Honda Motor Co., Inc.
American Honda Motor Co., Inc.
Power Equipment Customer Relations Department
P. 0. Box 50
Gardena, California 90247-0805
Telephone: (2 13) 604-2400
We will need the following information in order to assist you:
- Your name, address, and telephone number
- Product model and serial number
- Date of purchase
- Dealer name and address
- Nature of the problem
After reviewing all the facts involved, you will be advised of what action can be taken. Please bear in mind that
your problem will likely be resolved at the dealership, using the dealer's facilities, equipment, and personnel,
so it is very important that your initial contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both your dealer and American Honda Motor Co.,
Inc. We want to assist you in every way possible to assure your complete satisfaction with your purchase.
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