Service - Escort Solo S3 Owner's Manual

Service

Service Procedure
If your Solo S3 ever needs service, please follow these
simple steps:
1 Check the troubleshooting section of this manual.
It may have a solution to your problem.
2 Call us at 1-800-543-1608. We may be able to
solve your problem over the phone. If the problem
requires that you send your Solo S3 to the factory for
repair, we will provide you with a Service Order
Number, which must be included on the outside of
your shipping box.
Enclose The Following Information With Your
Solo S3:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are experiencing.
Out Of Warranty Repairs
For out of warranty repairs, include prepayment in
the amount you were quoted by the ESCORT
Customer Service Representative. If the detector has
been damaged, abused or modified, the repair cost
will be calculated on a parts and labor basis. If it
exceeds the basic repair charge, you will be
contacted with a quotation. If the additional
payment is not received within 30 days (or if you
notify us that you choose not to have your Solo S3
repaired at the price quoted), your Solo S3 will be
returned, without repair. Payment can be made by
check, money order, or credit card.
Ship Solo S3 to:
ESCORT
Customer Service Department
Return Authorization Number ___________
5440 West Chester Road
West Chester OH 45069
For your own protection, we recommend that you
ship your Solo S3 postpaid and insured. Insist on a
proof of delivery, and keep the receipt until the
return of your Solo S3.
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Warranty and Accessories
ESCORT One Year Limited Warranty
ESCORT warrants your Solo S3 against all defects in
materials and workmanship for a period of one (1)
year from the date of the original purchase, subject
to the following terms and conditions:
The sole responsibility of ESCORT under this
Warranty is limited to either repair or, at the option
of ESCORT, replacement of the Solo S3 detector.
There are no expressed or implied warranties,
including those of fitness for a particular purpose
or merchantability, which extend beyond the face
hereof. Some states do not allow limitations on
how long an implied warranty lasts, so the above
limitations may not apply to you.
ESCORT is not liable for any incidental or
consequential damages arising from the use,
misuse, or mounting of the Solo S3. Some states do
not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you.
This Warranty gives you specific rights. You may
have other legal rights, which vary, from state to state.
This Warranty does not apply if the serial number
on the housing of the Solo S3 has been removed, or
if your Solo S3 has been subjected to physical abuse,
improper installation, or modification.
ESCORT Extended Warranty
ESCORT offers an optional extended warranty plan.
Contact ESCORT Sales for details at 800-433-3487.
Accessories
The following accessories and replacement parts are
available for Solo S3:
Two versions of the 12-volt SmartCord are
available: One SmartCord plugs into your lighter
socket and has a coiled cord, and the other Direct-
wire SmartCord module that you wire into your
electrical system, with an 8 foot straight cord to
route to your Solo S3.
• Optional 12-volt
Coiled SmartCord • $29.95
• Optional 12-volt
Direct-wire SmartCord • $29.95
• SuperCup Windshield Mount • $19.95
• Zippered Travel Case • $14.95
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