Brother MFC-J6510DW User Manual page 120

Printing (continued)
Difficulty
Poor print quality.
White horizontal lines appear in text
or graphics.
The machine prints blank pages.
Characters and lines are blurred.
Printed text or images are skewed.
Smudge or stain at the top center of
the printed page.
Printing appears dirty or ink seems
to run.
Stains appear on the reverse side
or at the bottom of the page.
The machine prints dense lines on
the page.
Suggestions
Check the print quality. (See Checking the print quality on page 69.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine's menu matches the type of paper you are using. (See
®
Printing for Windows or Printing and Faxing for Macintosh in the Software User's
Guide and Paper Size and Type on page 22.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Genuine
Brother Innobella™ ink cartridges stay usable for up to two years if kept in their
original packaging.)
 The ink cartridge has been in your machine for over six months.
 The ink cartridge may not have been stored properly before use.
Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother
supplies may affect the print quality, hardware performance, and machine
reliability.
Use the recommended types of paper.
(See Acceptable paper and other print media on page 24.)
The recommended environment for your machine is between 68 F to 91 F
(20 C to 33 C).
Clean the print head. (See Cleaning the print head on page 68.)
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 24.)
Clean the print head. (See Cleaning the print head on page 68.)
Make sure you are using Genuine Brother Innobella™ Ink.
Check the printing alignment. (See Checking the print alignment on page 70.)
Make sure the paper is loaded properly in the paper tray and the paper side guides
are adjusted correctly. (See Loading paper and other print media on page 10.)
Make sure the Jam Clear Cover is closed properly.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media on page 24.)
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 24.) Don't handle the paper until the ink is
dry.
Make sure you are using Genuine Brother Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine's
printer platen in appendix A of the Advanced User's Guide.)
Make sure you are using Genuine Brother Innobella™ Ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 10.)
Check Reverse Order in the Basic tab of the printer driver.
Troubleshooting
B
89