Trouble Reporting; Document Feedback; Document Change History - Nortel BCM50 Release 3.0 SIP Configuration Manual

Company location
Administrator name and phone number
IP PBX name and software version
Customer Configuration Guide – Issue number and date

1.3 Trouble Reporting

Nortel and AT&T will make every effort to quickly resolve reported troubles. The
time required for trouble shooting can be reduced if the customer has the
necessary detailed information available when reporting a problem. Prior to
reporting a problem please provide a Wireshark or TCPDUMP trace of the failed
call.

1.4 Document Feedback

IP PBX administrators who would like to provide feedback on the contents of this
document should send it to Brian Stegemoller (brian.stegemoller@nortel.com)
with a copy to Al Chee (alchee@nortel.com) and Steven Chen
(stevenchen@nortel.com).

1.5 Document Change History

Issue 0.0
Issue 0.1
Issue 0.2
Issue 0.3
Issue 0.4
Issue 0.5
© 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T
logo and all other AT&T marks contained herein are trademarks of AT&T
Intellectual Property and/or AT&T affiliated companies.
marks contained herein are the property of their respective owners.
AT&T IP Flexible Reach Service
Nortel BCM50 Release 3.0 SIP Configuration Guide
October 12, 2007; draft
November 12, 2007; draft
Edited Section 3: removed softphone support, added fax
support, added new screenshot for software version,
added sub-sections for Section 1
November 20, 2007;
Edited screenshots in Section 3 w/ updated patch list
November 27, 2007;
Edited fax configuration procedures (ATA device
settings)
November 29, 2007;
Added Special Notes section (received from Jim Amster)
December 5, 2007;
Added "SIP" after "BCM50 Release 3.0", added contact
info in Section 1, explanation for software release in 4.1
Issue 0.7
All other
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