Toshiba Portege R300 Maintenance Manual
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Toshiba Portege R300 Maintenance Manual

Toshiba Portege R300 Maintenance Manual

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Toshiba Personal Computer
PORTÉGÉ R300
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-591
[CONFIDENTIAL]

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Summary of Contents for Toshiba Portege R300

  • Page 1 Toshiba Personal Computer PORTÉGÉ R300 Maintenance Manual TOSHIBA CORPORATION File Number 960-591 [CONFIDENTIAL]...
  • Page 2 © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the T PORTÉGÉ R300. system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations.

  • Page 6: Table Of Contents

    Table of Contents Chapter 1 Hardware Overview Features ........................1-1 2.5-inch Hard Disk Drive..................1-13 1.8-inch Hard Disk Drive..................1-15 Keyboard........................1-17 TFT Color Display....................1-18 Power Supply ......................1-19 Batteries ........................1-21 AC Adaptor......................1-23 Chapter 2 Troubleshooting Procedures Troubleshooting ......................
  • Page 7 Chapter 3 Tests and Diagnostics The Diagnostic Test ....................3-1 Executing the Diagnostic Test ................... 3-4 Setting of the hardware configuration ............... 3-9 Heatrun Test......................3-11 Subtest Names......................3-12 System Test......................3-14 Memory Test......................3-16 Keyboard Test......................3-17 Display Test ......................3-18 3.10 Floppy Disk Test......................
  • Page 8 Chapter 4 Replacement Procedures General........................4-1 Battery pack ....................... 4-8 PC card........................4-10 SD card........................4-11 CF card........................4-12 Memory module....................... 4-13 Keyboard........................4-15 Cover FAT assembly ....................4-18 Fingerprint sensor board ..................4-21 4.10 Touch pad......................... 4-23 4.11 LCD sensor switch assembly ................... 4-24 4.12 LCD unit ........................
  • Page 9 Appendices Appendix A Handling the LCD Module ................A-1 Appendix B Board Layout ....................B-1 Appendix C Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures .................
  • Page 10 [CONFIDENTIAL] PORTÉGÉ R300 Maintenance Manual (960-591)

  • Page 11: Chapter 1 Hardware Overview

    Chapter 1 Hardware Overview [CONFIDENTIAL]...
  • Page 12 1-ii [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 13 2.5-inch Hard Disk Drive ..................1-13 1.8-inch Hard Disk Drive ..................1-15 Keyboard ........................1-17 TFT Color Display ....................1-18 1.5.1 LCD Module ..................1-18 Power Supply......................1-19 Batteries........................1-21 1.7.1 Main Battery ..................1-21 1.7.2 RTC battery..................1-22 AC Adaptor ......................1-23 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 1-iii...
  • Page 14 Power supply output rating................1-20 Table 1-5 Battery specifications ...................1-21 Table 1-6 Time required for charges ................1-21 Table 1-7 Data preservation time..................1-22 Table 1-8 RTC battery charging/data preservation time..........1-22 Table 1-9 AC adapter specifications................1-23 1-iv [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 15: Features

    1 Hardware Overview Features The Toshiba PORTÉGÉ R300 Personal Computer uses advanced Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features.
  • Page 16 1 Hardware Overview Memory Two DDR2-533/DDR2-667 SDRAM slots. Memory modules can be installed to provide a maximum of 4GB. Memory modules are available in 256MB, 512MB, 1024MB and 2048MB sizes. The computer has a 2.5-inch SATA HDD. The following capacities are available. •...
  • Page 17 1 Hardware Overview The port enables connection of an external monitor, which is recognized automatically by Video Electronics Standards Association (VESA) Display Data Channel (DDC) 2B compatible functions. PC card slot A PC card slot is provided. The PC card slot (PCMCIA) accommodates one Type II card. SD card slot The SD card slot can accommodate Secure Digital flash memory cards with various capacities.
  • Page 18 This button switches the display between internal display, external display, simultaneous display and multi-monitor display. TOSHIBA Assist button When this button is pressed during power-on, the computer is connected to “Toshiba Assist”. When this button is pressed during power-off, the computer is turned on and connected to “Toshiba Assist”.

  • Page 19: Figure 1-1 Front Of The Computer

    1 Hardware Overview The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer PORTÉGÉ R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 20: Figure 1-2 System Unit Configuration

    1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration [CONFIDENTIAL] PORTÉGÉ R300 Maintenance Manual (960-591)

  • Page 21: Figure 1-3 System Unit Block Diagram

    1 Hardware Overview Figure 1-3 is a block diagram of the system unit. Figure 1-3- System unit block diagram PORTÉGÉ R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 22 1 Hardware Overview The system unit is composed of the following major components: Processor ® ® Intel Core Duo Processor (dual core), Intel Core Solo Processor (single ® ® core) or Intel Celeron M Processor is mounted. ® Intel Core Duo ULV Processor: Speed 1.2GHz (U2500)
  • Page 23 1 Hardware Overview Memory Two memory slots capable of accepting DDR2-SDRAM 256MB, 512MB, 1024MB or 2048MB memory modules for a maximum of 4GB. • 200-pin Small Outline DIMM • 1.8V operation • PC2-4200(DDR2-533)/PC2-5300(DDR2-667) support BIOS ROM • 8Mbits of flash memory are used. –...
  • Page 24 1 Hardware Overview South Bridge • Intel ICH7-M: (Intel 82801GBM) – DMI(Direct Media Interface) – PCI Express I/F (4 ports) – PCI Bus I/F Rev2.3 (6 PCI REQ/GNT Pairs) – Integrated Serial ATA Host Controller (2 Prots,150MB/S) – Integrated IDE Controller (Ultra ATA 100/66/33) –...
  • Page 25 1 Hardware Overview Graphics interface in North Bridge (Intel Calistoga GM) is used. Sound Controller • Sound controller built in the South Bridge (Intel ICH7-M/ATI SB450) + ALC262, AN12941A. − Internal stereo speakers − Volume control − Stereo headphone jack −...
  • Page 26 − Does not support WOL Other main system chips • Clock Generator (ICS-made 954321AGLFT) • EC/KBC (Renesas-made M306KAFCLRP) • PSC (Toshiba-made TMP86FS49UG) • Temperature sensor (ADM-made 1032ARMZ ×2) • Acceleration sensor (ST Micro-made LIS3L02AQ) • TPM (Infineon-made SLB9635 TT 1.2)

  • Page 27: Inch Hard Disk Drive

    2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports a 40GB, 60GB, 80GB, or 100GB. The HDD is shown in figure 1-4. Specifications are listed in Table 1-1. Figure 1-4 2.5-inch HDD Table 1-1 2.5-inch HDD specifications (1/2) Specifications TOSHIBA TOSHIBA TOSHIBA TOSHIBA Items HDD2D34VZK0...
  • Page 28 1 Hardware Overview Table 1-2 2.5-inch HDD specifications (2/2) Specifications Items FUJITSU FUJITSU FUJITSU FUJITSU G8BC0002W410 G8BC0002W610 G8BC0002W810 G8BC0002WA10 Outline Width (mm) 70.0 dimensions Height (mm) Depth (mm) 100.0 Weight (g) 101 max. Storage size (formatted) 40GB 60GB 80GB 100GB Speed (RPM) 5,400 Data transfer rate...

  • Page 29: Inch Hard Disk Drive

    The computer supports a 40GB, 60GB, or 80GB. The HDD is shown in figure 1-5. Specifications are listed in Table 1-2. Figure 1-5 1.8-inch HDD Table 1-2 1.8-inch HDD specifications) 1.8-inch HDD Specifications (1/2) Specification Parameter TOSHIBA TOSHIBA TOSHIBA HDD1442BZL02 HDD1544BZK02 HDD1584VZL02 Outline Width 54.0±0.2...
  • Page 30 1 Hardware Overview 1.8-inch HDD Specifications (2/2) Specification Parameter TOSHIBA TOSHIBA TOSHIBA HDD1442BZL02 HDD1544BZK02 HDD1584VZL02 Storage size 30GB 60GB 80GB (formatted) Speed (RPM) 4,200 Data transfer speed 131.1 to 283.3 164.3 to 341 (Mbits/s) Interface transfer 100(Ultra DMA mode) rate (Mbytes/s) 16.6(PIO mode)

  • Page 31: Keyboard

    1 Hardware Overview Keyboard The keyboard is mounted 84(US)/85(UK) keys that consist of character key and control key. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-6 is a view of the keyboard. See Appendix E about a layout of the keyboard.

  • Page 32: Tft Color Display

    1 Hardware Overview TFT Color Display The TFT color display consists of 12.1-inch WXGA LCD module. 1.5.1 LCD Module The LCD module used for the TFT color display uses a white LED backlight as the light source and can display a maximum of 16M colors with 1,200 x 800 resolution. The VGA in North Bridge can control internal and external WXGA support displays simultaneously.

  • Page 33: Power Supply

    1 Hardware Overview Power Supply The power supply supplies many different voltages to the system board and performs the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3.

  • Page 34: Table 1-4 Power Supply Output Rating

    1 Hardware Overview Table 1-4 Power supply output rating Power supply Power OFF Name Voltage Power OFF (Suspend Object (Boot mode) battery mode) 1.1 -0.85 1.05 CPU, GMCH, ICH7-M CPU, GMCH, ICH7-M, 1R5-P1V PCI-e Mini Card 1R8-B1V GMCH, DDR2-SDRAM 2R5-P2V GMCH, ICH7-M LAN2R5-E2V Yes / No...

  • Page 35: Batteries

    1 Hardware Overview Batteries The computer has two types of batteries as follows: Main battery Real Time Clock (RTC) battery The battery specifications are listed in Table 1-5. Table 1-5 Battery specifications Battery name Material Output Capacity voltage G71C00071110/210 Li-Ion 10.8 V 7,650mAh Main battery...

  • Page 36: Rtc Battery

    1 Hardware Overview Charge is stopped in the following cases. 1. The main battery is fully charged. 2. The main battery is removed. 3. Main battery or AC adapter voltage is abnormal. 4. Charging current is abnormal. Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-7.

  • Page 37: Ac Adaptor

    1.7 Batteries 1 Hardware Overview AC Adapter The AC adapter is used to charge the battery. Table 1-9lists the AC adapter specifications. Table 1-9 AC adapter specifications Parameter Specification G71C0004A510(3-pin) / G71C0002SC10(2-pin) Power 60W (Peak 75W) Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5A or less (100V-240V 4Aload)
  • Page 38 1 Hardware Overview 1-24 [CONFIDENTIAL] PORTÉGÉ R300 Maintenance Manual (960-591)

  • Page 39: Chapter 2 Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]...
  • Page 40 2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] PORTÉGÉ R300 Maintenance Manual (960-591)
  • Page 41 2 Troubleshooting Procedures Chapter 2 Contents Troubleshooting......................2-1 Troubleshooting Flowchart ..................2-3 Power Supply Troubleshooting ..................2-7 System Board Troubleshooting ................2-21 USB FDD Troubleshooting ..................2-37 1.8/2.5-inch HDD Troubleshooting................2-40 Keyboard and Touch pad Troubleshooting ..............2-45 Display Troubleshooting ..................2-48 Modem Troubleshooting ..................2-50 2.10 LAN Troubleshooting ....................2-52 2.11 Bluetooth Troubleshooting..................2-53 2.12...

  • Page 42: Figure

    2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart ................2-4 Figure 2-2 A set of tool for debug port test...............2-24 Tables Table 2-1 Battery icon .......................2-7 Table 2-2 DC IN icon ......................2-8 Table 2-3 Error code......................2-9 Table 2-4 Debug port (Boot mode) error status...............2-25 Table 2-5 FDD error code and status................2-38 Table 2-6...

  • Page 43: Troubleshooting

    1. Phillips screwdrivers (For replacement procedures, Refer to Chapter 4) 2. Implements for debugging port check • Toshiba DOS system FD • RS-232C cross cable • Test board with debug port test cable • PC for displaying debug port test result PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 44 There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g> Connection of modem [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 45: Troubleshooting Flowchart

    Make sure that Windows XP preinstalled by Toshiba is installed on the hard disk. Operating systems not preinstalled by Toshiba can cause the computer malfunction. Make sure all optional equipment is removed from the computer. Make sure the USB FDD (When connected to the computer) and optical drive are empty.
  • Page 46 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 47 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 48 12. If a malfunction is detected on CF card, perform the CF card slot Troubleshooting Procedures in Section 2.15. 13. If a malfunction is detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.16. [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 49: Power Supply Troubleshooting

    The battery level is low while the system power is ON. (even intervals) Blinks orange once The system is driven by only a battery and the battery level (at being switched on) is low. Doesn’t light Any condition other than those above. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 50 If the DC IN icon does not light, go to Procedure 3. Check 3 If the battery icon does not light orange or blue, go to Procedure 4. NOTE: Use a supplied AC adapter G71C0004A510 (3-pin)/ G71C0002SC10 (2-pin). [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 51 Intel chipset model Error code Where Error occurs AC Adaptor 1st Battery 2nd Battery S3V output E5V output E3V output 1R5-E1V output 1R8-B1V output PPV output PTV output 1R5-E1V output 1R8-B1V output PPV output PTV output PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 52 Error code Meaning S3V voltage is 3.47V or less when the computer is powered on/off. S3V voltage is under 3.14V in normal conditions. S3V voltage is under 3.14V when the computer is booting up. 2-10 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 53 1R8-B1V voltage is under 1.53V when the computer is powered on. 1R8-B1V voltage is under 1.53V when the computer is booting up. 1R8-B1V voltage is under 1.53V when BV power is maintained and OUTV４=BV is designated. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-11...
  • Page 54 PPV voltage is over 1.80V when the computer is powered on/off. PPV voltage is under 0.32V when the computer is powered on. PPV voltage is under 0.32V when the computer is booting up. 2-12 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 55 Error code Where Error occurs AC Adaptor 1st Battery 2nd Battery S3V output E5V output E3V output PMV output 1R8-B1V output PPV output PTV output PMV output 1R8-B1V output PPV output PTV output PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-13...
  • Page 56 Error code Meaning S3V voltage is 3.47V or less when the computer is powered on/off. S3V voltage is under 3.14V in normal conditions. S3V voltage is under 3.14V when the computer is booting up. 2-14 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 57 1R8-B1V voltage is under 1.53V when the computer is powered on. 1R8-B1V voltage is under 1.53V when the computer is booting up. 1R8-B1V voltage is under 1.53V when BV power is maintained and OUTV４=BV is designated. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-15...
  • Page 58 PPV voltage is over 1.80V when the computer is powered on/off. PPV voltage is under 0.32V when the computer is powered on. PPV voltage is under 0.32V when the computer is booting up. 2-16 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 59 In the case of error code 22h to 25h: Make sure the battery pack is correctly installed in the computer. If the battery pack is correctly installed, go to Procedure3. Check 4 For any other error, go to Procedure 5. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-17...
  • Page 60 • If the battery icon does not light, go to Check 6. Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. 2-18 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 61 If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-19...
  • Page 62 Check 1 Battery pack may be faulty. Replace it with a new one. If the problem still occurs, perform Check 2. Check 2 System board may be faulty. Replace it with a new one. 2-20 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 63: System Board Troubleshooting

    Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check (Boot Mode) Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-21...
  • Page 64 Go to Procedure 3. WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE. If any other error message displays, perform Check 3. 2-22 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 65 (13) DMAC #2 ERROR (14) PIC #1 ERROR (15) PIC #2 ERROR (16) KBC ERROR (17) HDC ERROR (18) Built-in HDD ERROR (19) CD-ROM ERROR (20) TIMER INTERRUPT ERROR (21) RTC UPDATE ERROR PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-23...
  • Page 66 The D port status is displayed in the following form; 6. When the D port status is FFFF (normal status), go to Procedure 4. When the D port status falls into any other status than FFFF, go to Procedure 3. 2-24 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 67 If Checksum check error occurred on except Boot Block or rewrite is required by user, go to “BIOS rewrite process”. F007 BTBK_ENTER_CHK_BIOS_SIGN BIOS signature check F008H BTBK_ENTER_SYSTEM_BIOS Transits to System BIOS IRT BIOS rewrite process Initialization of ICHM. D31 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-25...
  • Page 68 Read 1 sector of the root directory Retrieval of entry of “CHGBIOSA.EXE” /“CHGFIRMA.EXE” from the sector read. Reading of EXE header of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” Key input when error occurred Execution of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” 2-26 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 69 IRT_RSM_BRANCH Resume branch (at cold boot) Not resume when a CMOS error occurred Not resume when resume status code is not set Resume error check S3 returning error (ICH) Resume error F170 RSM_UNKNOWN_ERR PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-27...
  • Page 70 (At COLD Boot) F105H IRT_CHG_RAM_BIOS_END SMRAM initialization Check of CPU for HyperThreading Microcode update APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-28 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 71 Judging of destination (Japan or other than Japan) based on DMI data Sets default setting if bad battery or bad checksum CMOS default setting check (ROM, CMOS) is detected ACPI table initialization (for execution of option ROM) PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-29...
  • Page 72 PnP H/W initialization PC card slot initialization SIO initialization (for models supporting SIO) FIR initialization (for models supporting FIR) PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ 2-30 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 73 Update of system BIOS (Update of EDID information for LCD) F110H IRT_INI_SYS_END INIT_DISPLAY (Waiting for VGA chip initialization completion, VGA BIOS initialization) F111H IRT_VGA_POST_START VGA POST F112H IRT_VGA_POST_END F113H IRT_INI_DISP_END DISP_LOGO (Displaying logo) F114H IRT_DISP_LOGO_END SYS_MEM_CHECK (Check of convention memory)(Boot) PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-31...
  • Page 74 BM loading process (for models supporting fingerprint authentication) Initialization of BM (for models supporting fingerprint authentication) Check of key input during IRT (waiting for KBC initialization completion) Input of password BM releasing (for models supporting fingerprint authentication) 2-32 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 75 Initialization of Bluetooth (for models supporting Bluetooth) Check for existence of target maintenance card Prohibition of unused PC card not used Setting Wakeup status data for ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-33...
  • Page 76 F124H IRT_PRE_BOOT_SETUP_END F125H IRT_WAIT_DISP_LOGO_START Clear of IRT status Renewal of check sum of Runtime side FFFFH IRT_POST_END NOTE: Status outputted by the test means the last error detected in the debug port test. 2-34 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 77 7. Real Timer test 8. NDP test 9. Expansion test 10. Only One test 11. Wireless LAN test 12. Sound test 13. LAN/Modem/Bluetooth/IEEE1394 test If an error is detected during these tests, go to Procedure 4. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-35...
  • Page 78 2 Troubleshooting Procedures Procedure 4 Replacement Check The system board connectors may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace it. 2-36 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 79: Usb Fdd Troubleshooting

    Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure If the test program cannot be executed, go to Procedure 3. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-37...
  • Page 80 If the following message appears, disable the write protect tab on the floppy disk. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-38 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 81 If the USB FDD is still not functioning properly, perform Check 3. Check 3 Replace the System board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-39...

  • Page 82: 2.5-Inch Hdd Troubleshooting

    Procedure 1 Partition Check Insert the Toshiba DOS system disk and restart the computer with U key holding down. Perform the following checks: Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
  • Page 83 2.5” HDD(s) and the connector(s) of system board may be defective (Refer to the steps described in Chapter 4, Replacement Procedures for disassembling.). Insert HDD(s) to the connector(s) firmly. If it is (or they are) firmly connected, go to Procedure 3. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-41...
  • Page 84 Using the Diagnostic Disk, format the 2.5” HDD with a format option (physical format). If HDD is formatted, set the 2.5” HDD partition using DOS FDISK command. If you cannot format the 2.5” HDD using the Tests and Diagnostic program, go to Procedure 4. 2-42 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 85 Bad sector error Bad track error ECC error ECC recover enable DMA CRC error HDC error Seek error Time out error Drive not ready Undefined error Write fault Status error Access time error No HDD PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-43...
  • Page 86 Chapter 4, Replacement Procedures. If the problem still exists, perform Check Check 3 The System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-44 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 87: Keyboard And Touch Pad Troubleshooting

    Execute the Keyboard Test or Only one Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning properly. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-45...
  • Page 88 Make sure the touch pad SW cable is firmly connected to CN3240 on the system board. If the connection is loose, reconnect firmly and go to Procedure 1. If there is still an error, go to Check 4. 2-46 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 89 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 8. Check 6 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-47...

  • Page 90: Display Troubleshooting

    Make sure the LCD cable is securely connected to CN5601 on the system board. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 3. 2-48 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 91 Replacement Procedures and test the display again. If the problem still exists, perform Check 3 Check 3 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-49...

  • Page 92: Modem Troubleshooting

    Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2. 2-50 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 93 Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 4. Check 4 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-51...

  • Page 94: Lan Troubleshooting

    LAN function is still not functioning properly, perform Check 2. Check 2 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. 2-52 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 95: Bluetooth Troubleshooting

    Chapter 3, Bluetooth Test Program. You will need a second computer that can communicate by the Bluetooth. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-53...
  • Page 96 Procedures. If the Bluetooth is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-54 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 97: Wireless Lan Troubleshooting

    LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-55...
  • Page 98 Check 3. Check 3 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. 2-56 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 99: Sound Troubleshooting

    Insert the Sound test program in the USB floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for details. If an error is detected, go to Procedure 2. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-57...
  • Page 100 Make sure the Built in microphone cable is firmly connected to CN6050 on the system board. If the Built in microphone are still not functioning properly, go to Procedure 3. 2-58 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 101 Check 3. Check 3 If the headphone or external microphone does not sound properly, the system board may be defective or damaged. Replace the system board with a new one. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-59...

  • Page 102: Sd Card Slot Troubleshooting

    Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 The system board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. 2-60 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 103 If not, insert them firmly. If the CF card is still not functioning properly, perform Check 2. Check 2 The CF card may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-61...
  • Page 104 Chapter 4 Replacement Procedures. If the problem continues, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. 2-62 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 105: Fingerprint Sensor Troubleshooting

    1. Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint sensor. 2. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-63...
  • Page 106 Procedure 2 Registration of fingerprint 1. Logon by user’s account to register the fingerprint. 2. Open [Start] → [All Programs] → [Protector Suite QL] → [User Enrollment]. 3. After displaying [User Enrollment], click [Next]. 2-64 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 107 When the finger print has been enrolled, [User’s Password] appears. Slide your finger enrolled or type the password. Click [Next]. 5. Type the Windows logon password in “Enter your password” and click [Next]. [User’s Password] appears. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-65...
  • Page 108 2 Troubleshooting Procedures 6. Confirm that the box of [Run interactive tutorial] is checked (when proceeding wit seeing Tutorial) and click [Next]. 7. Watch the Video carefully, click [Next]. 2-66 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 109 Slide your finger four times. Four boxes are filled with fingerprints. At this time, when you click the [Replay video], you can watch the video that you have watched in Procedure 6. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-67...
  • Page 110 [Try again]. When you have fully succeeded in four times of reading, the message of “Fully succeeded” appears. 9. Click [Next]. The display of [User’s Fingers] 10. Click the box you want to enroll. 2-68 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 111 10. Enroll another finger in Procedure 9. Enroll two fingers at least. 11. The display that recommend you to register a password. 12. Click [OK] in the following display. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-69...
  • Page 112 13. Type a backup password two times in the following display. (This password is different from the password of Windows logon.) 14. Click [Next]. The [Finish] display appears. 15. Click [Finish], “Welcome” display appears. 2-70 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 113 When not authenticated well, warning message appears. If you fail continually ten times or more, you can not use the fingerprint authentication about one minute. When not authenticated, type the password to logon to Windows. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 2-71...
  • Page 114 The Fingerprint sensor board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one. 2-72 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 115: Chapter 3 Tests And Diagnostics

    Chapter 3 Tests and Diagnostics [CONFIDENTIAL]...
  • Page 116 3 Tests and Diagnostics 3-ii [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 117 CD-ROM/DVD-ROM Test ..................3-34 3.18 Error Code and Error Status Names................. 3-35 3.19 Hard Disk Test Detail Status..................3-38 3.20 ONLY ONE TEST....................3-40 3.20.1 Program Description ................3-40 3.20.2 Operations ..................3-40 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-iii...
  • Page 118 3.28.4 IEEE1394 test..................3-84 3.29 Sound Test program....................3-85 3.29.1 Sound (Standard) test ................. 3-85 3.29.2 Sound (Legacy) test................3-87 3.29.3 CD Sound (Standard) test..............3-88 3.29.4 CD Sound (Legacy) test ..............3-90 3-iv [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 119 Table 3-5 Error message....................3-76 Table 3-6 Error code for Bluetooth test (BD_ADDR) ............3-77 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)........3-81 Table 3-8 Common error code ................... 3-83 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 120 3 Tests and Diagnostics 3-vi [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 121: The Diagnostic Test

    The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST ［It is not supported ］ PRINTER TEST ［It is not supported ］ ASYNC TEST HARD DISK TEST REAL TIMER TEST PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 122 A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)

  • Page 123: H/W (Hardware) Initial Information Setting Tool

    You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 124: Executing The Diagnostic Test

    3.3 Setting of the hardware configuration. 2. Before replacing, apply the DMI information by executing subtest 04 DMI information recovery and subtest 08 System configuration in 3.3 Setting of the hardware configuration. [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 125: Diagnostics Menu (T&D)

    Enter in the (1) Repair Main startup menu, press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
  • Page 126 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
  • Page 127 Selecting NO returns the process to the subtest menu after the test is complete. Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 128: H/W Initial Information Setting Tool

    For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program After selecting this test, the heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 129: Setting Of The Hardware Configuration

    5. “Enter Bundle Number ?” is displayed. Input the computer’s PCN/Bundle number and press Enter. (e.g. PMSREQ3Q34H/S0123456789) 6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 130 Press [Enter] key For more details on the system configuration information, refer to “3.25 System configuration”. Subtest 05 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. 3-10 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 131: Heatrun Test

    NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-11...

  • Page 132: Subtest Names

    Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)
  • Page 133 REAL TIMER Real time Backup memory Real time carry EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address ［It is not Random address/data supported ］ RW 1point W/R/C PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-13...

  • Page 134: System Test

    After a while, the fan rotating will stop. is not supported in this model. 2;FAN#2(GPU) Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)
  • Page 135 Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-15...

  • Page 136: Memory Test

    Data: FFh, FFh, FFh, FFh, FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-16 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 137: Keyboard Test

    Appendix E. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-17...

  • Page 138: Display Test

    This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white and semi-white. Each color displays for three seconds. 3-18 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)
  • Page 139 Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-19...
  • Page 140 LCD Brightness The LCD brightness changes in the following order: Super-Bright → Bright → Semi-Bright → Bright → Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 141: Floppy Disk Test

    : XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-21...
  • Page 142 This subtest writes the data specified by an operator to a specified track, head and address. Subtest 05 Read specified address This subtest reads data from a track, head and address specified by an operator. 3-22 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 143: Printer Test

    Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-23...
  • Page 144 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-24 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 145: Async Test

    FIR/SIR port. Subtest 03 Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-25...

  • Page 146: Hard Disk Test

    2. The following message appears for whether or not the HDC status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) 3-26 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)
  • Page 147 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-27...
  • Page 148 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. 3-28 [CONFIDENTIAL] PORTEGE R300 aintenance Manual (960-591)

  • Page 149: Real Timer Test

    Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-29...
  • Page 150 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. 3-30 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 151: Ndp Test

    To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-31...

  • Page 152: Expansion Test

    –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? 3-32 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 153 The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-33...

  • Page 154: Cd-Rom/Dvd-Rom Test

    3.17 CD-ROM/DVD-ROM Test NOTE: CD-ROM/DVD-ROM Test is not supported for this model. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.

  • Page 155: Error Code And Error Status Names

    HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-35...
  • Page 156 HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY 3-36 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 157 ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-37...

  • Page 158: Hard Disk Test Detail Status

    (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. 3-38 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 159 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-39...

  • Page 160: Only One Test

    Exit to Common Test ***************************************************************** ..Press test number [1-7,9] ? Select the subtest number you want to test and press Enter. To return to the Common Test menu, select 9 and press Enter. 3-40 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 161 Press Del + Enter to end the test. NOTE: The actual display may be different from the above image, according to the model. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-41...
  • Page 162 The parameters appear above the < > (1) or (2) BUTTONS corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. 3-42 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 163 NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to ONLY ONE TEST menu. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-43...
  • Page 164 Step 1 Press Function button (Jog dial) Press Function button(Jog dial) to L. OK message appears in the display if the test ends without an error. 3-44 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 165 OK message appears in the display if the test ends without an error. Press any key return to each Steps if NG! or Press any key message apprears. After finalizing Step3 successfully, the screen returns to the Only One Test menu automatically. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-45...
  • Page 166 Set the machine Vertical plane against the vertical plane with the Front upward Flat desk The figure below shows the name and position of each side. (heaven surface) Right side Back Front Left side 3-46 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 167 When any trouble in the above setting is found, the following message appears and the test halts. Then press Enter and return to the Only One Test menu. ** Setting ERROR! ** Press [Enter] key PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-47...

  • Page 168: Head Cleaning

    3 Tests and Diagnostics 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages: DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX Mount cleaning disk(s) on drive(s).

  • Page 169: Log Utilities

    3 Tests and Diagnostics 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display.

  • Page 170: Operations

    3 Tests and Diagnostics 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED FDD 01 0000 180...

  • Page 171: Running Test

    3 Tests and Diagnostics 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5.

  • Page 172: Floppy Disk Drive Utilities

    1. FORMAT NOTE: This program is only for testing a floppy disk drive. It is different from the Toshiba DOS FORMAT command. This program can format a floppy disk in the following formats: (a) 2DD: Double-sided, double-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 9 sectors/track.

  • Page 173: Operations

    3 Tests and Diagnostics 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
  • Page 174 3 Tests and Diagnostics 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a message similar to the one below.
  • Page 175 3 Tests and Diagnostics 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If is selected, the display will go to step (h). If 2:HDD is selected, the following message will appear.
  • Page 176 3 Tests and Diagnostics (k) The following message will appear. To finish the dump, select 3. Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration.

  • Page 177: System Configuration

    11. The number of printer ports 12. The number of ASYNC ports 13. Math co-processors 14. Floppy Disk Drive [Track/Head/Sector] 15. Hard Disk Drive [Sector/Drive size/Manufacture code] 16. ODD Drive 17. T&D total version 18. Date/Time PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-57...

  • Page 178: Operations

    = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] ODD Drive - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. 3-58 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 179: Wireless Lan Test Program (Atheros)

    To start the Wireless LAN test program, follow the steps below: NOTE: Before starting the wireless LAN test, make sure the Wireless Communication Switch of the computer is turned on. (The Wireless Communication LED lights orange.) PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-59...

  • Page 180: Setting The Responder Machine

    5) The following message is displayed. Change the FD with “MB6x setup media 2” and press Enter. The file copy from the FD to the RAM drive is started. Please exchange FD for "MB6x setup media 2" Press any Key to continue . . . 3-60 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 181: Test Procedure

    3) The following message is displayed. Change the FD with “MB6x setup media 1” and press Enter. The file copy from the FD to the RAM drive is started. Please exchange FD for "MB6x setup media 1" Press any Key to continue . . . PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-61...

  • Page 182: Contents Of The Test And Errors

    3.26.3 Contents of the test and errors 1. SKU check of Module The SKU (destination) of the Wireless LAN card installed is displayed. Visually check it. ********************************************* Module : Atheros MB62HL (MoW) G-code : G360001Q210 ********************************************* 3-62 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 183 3. Communication test of 11a mode The check of connection of 11a mode antenna and transmitting/receiving test are executed. When the test has been finished normally, the following is displayed. ************************************** 11a Communication Test : OK !! ************************************** PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-63...
  • Page 184 When the test has been finished normally, the following is displayed. ************************************** 11g Communication Test : OK !! ************************************** When an error has detected, the following is displayed. ************************************** 11g Communication Test : NG !! Please refer to log.txt ************************************** 3-64 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 185 All the test is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode. The check of connection of 11g mode antenna and transmitting/receiving test are executed. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-65...

  • Page 186: Wireless Lan Test Program (Intel-Made B/G, A/B/G)

    LAN card is described. ************************************************************* Module : Module : Intel PRO/Wireless 3945ABG Network Connection (Mow1) G-code : G360001U110 TA No. : D26539 ************************************************************* Press any key and return to the test menu. 3-66 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 187 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-67...
  • Page 188 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-68 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 189 All the tests is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11b mode, Communication test of 11a mode and Communication test of 11g mode. When any error has detected, the test finishes. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-69...

  • Page 190: Lan/Modem/Bluetooth/Ieee1394 Test Program

    ICHx GbE (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) 3 .... (Marvel) ******************************************************************** ..Press test number [1-2] ? Press the number you want to test and press Enter. 3-70 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 191 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-71...
  • Page 192 NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. Subtest03 (Marvel) NOTE: This Subtest is not supported in this computer. 3-72 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 193: Modem Test

    RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-73...

  • Page 194: Bluetooth Test

    The following test is executed consecutively. The following Bluetooth test menu will appear: ###################################################################### #### Bluetooth sub system test program VX.XX #### ###################################################################### 1..BD_ADDR check 3... Communications test (DUT mode) T..communications test (TEST mode) ********************************************************************** ..Press test number [1, 3, T] ? 3-74 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 195: Will Appear

    1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
  • Page 196 3 Tests and Diagnostics If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
  • Page 197 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. See the Specification of the Bluetooth System for details. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-77...
  • Page 198 The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar Ready>>>>>>>>>>>>>>>>>>>>>> [ESC] : Stop 3-78 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 199 BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE DDDDD MM P O M M M M P M PPPPPP EEEEEE EEEEEEE D CCCC LLLLLLL EEEEEE EEEEEEE DDDDD Testing is finished A>_ PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-79...
  • Page 200 M PPPPPP EEEEEE TTTTTTT EEEEEEE MM P O M M M M P M PPPPPP EEEEEE EEEEEEE N N C CCCC LLLLLLL EEEEEE EEEEEEE Testing is finished _Press any key to continue. . . 3-80 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 201 0x1a Unsupported Remote Feature. 0x1b SCO Offset Rejected. 0x1c SCO Interval Rejected. 0x1d SCO Air Mode Rejected. 0x1e Invalid LMP Parameters. 0x1f Unspecified Error. See the Specification of the Bluetooth System in detail. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-81...
  • Page 202 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail. 3-82 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 203 BD_ADDR is wrong (address defined as an error) 0x4c Suspended during Hard ware switch confirmation. 0x4d RSSI value is less than the standard value. 0x4e Holts 0x4f (reserved) Number 0x30 to 0x40 are common error codes of the test program. PORTEGE R300 Maintenance Manua l(960-591) [CONFIDENTIAL] 3-83...

  • Page 204: Ieee1394 Test

    This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest 03 1394 GUID Display This program checks the GUID of IEEE1394. 3-84 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 205: Sound Test Program

    ( Microphone recording & play ) 2 .... ( Sine wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main *************************************************************** ..Press test number[1-3, 9] ? 3-85 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 206 Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. NOTE: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. 3-86 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 207: Sound (Legacy) Test

    The display returns to the Sound (Standard) test menu after the test ends. 3.29.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. Sound (Legacy) test is not supported in this model. NOTE: PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-87...

  • Page 208: Cd Sound (Standard) Test

    To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
  • Page 209 The test returns to the CD Sound (Standard) menu after the test ends. CAUTION: This model does not support the CD Sound (Standard) test. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-89...

  • Page 210: Cd Sound (Legacy) Test

    “Device Config.=” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.29.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. 3-90 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 211: Setup

    (a) Core Multi-Processing (b) Dynamic CPU Frequency Mode (c) Execute-Disable Bit Capability (d) Virtualization Technology (e) Auto Power On (f) Front Button(s) when Display Closed (g) Performance/Battery Life Setting (h) Beep Volume (i) Diagnostic Mode PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-91...
  • Page 212 (a) Internal Pointing Device (b) EXT Keyboard “Fn” (c) Parallel Port Mode 15. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 16. PCI LAN (a) Built-in LAN 3-92 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 213 3 Tests and Diagnostics 3.30.2 Accessing the SETUP Program Turn on the power while pressing ESC, the following menu appears. Check system. Then press [F1] key. Then press F1. The following display appears. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-93...
  • Page 214 NOTE: You can press Esc to quit at any time without saving changes. SETUP asks you to confirm that you do not want to save your changes. When SETUP is displayed at the next time, the current configuration appears. 3-94 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 215 1. To show the factory preset configuration, press Home. 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default setting, the following settings are not changed: Password Execute-Disable Bit function PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-95...
  • Page 216 Use this option to set the system time of the computer. 3. Battery This option is used to select Full Power, Low Power or User Setting of the battery save mode. Full Power The following shows full power settings. 3-96 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 217 LCD Brightness Use this option to set the level of LCD brightness. Super-Bright Full brightness for maximum visibility. Bright Full brightness for high visibility. (Default) Semi-Bright Less than full brightness for saving power. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-97...
  • Page 218 This option allows you to set or reset the user password for power on. Registered A password has been registered. Not Registered Change or remove the password. (Default) For details on setting the user password, refer to the User’s Manual. 3-98 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 219 FDD→HDD→CD-ROM→LAN: The computer looks for bootable files in the following order: FDD, HDD, CD- ROM and LAN. HDD→CD-ROM→LAN→FDD: The computer looks for bootable files in the following order: HDD, CD-ROM, LAN and FDD. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-99...
  • Page 220 Always High Disables Intel SpeedStep technology and always runs the processor at its fastest speed. Always Low Disables Intel SpeedStep technology and always runs the processor at low power consumption and low speed. 3-100 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 221 “Password =” is displayed. When the password set in Password Security is input, the computer returns to Windows from standby mode. 3. This function is effective only once, it is released after booting up. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-101...
  • Page 222 3 Tests and Diagnostics (d) Front Buttons when Display Closed This tab allows you to specify the action of the power button, TOSHIBA Assist button, and TOSHIBA Presentation button while the internal display is closed. Enabled When this option is selected, the power switch always works normally regardless of whether the display is closed or not.
  • Page 223 This option displays the address/interrupt level for hard disk drive and optical drive. It is only for information and cannot be changed. (a) Built-in HDD This option displays the setting of the address and interrupt level of the HDD. This cannot be changed. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-103...
  • Page 224 Otherwise it selects the internal LCD. (Default) LCD+AnalogRGB Selects both the internal LCD and the external monitor for simultaneous display. NOTE: Pressing Fn+F5 changes the display setting in the order of internal LCD to simultaneous to external monitor. 3-104 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 225 The order with respect to the other HDD can be set in the [HDD Priority Options] item. Set the type of the USB memory to be equivalent to the FDD. Based on the [FDD] order in the [Boot Priority Options] item. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] 3-105...
  • Page 226 3 Tests and Diagnostics 15. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. 3-106 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 227: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures [CONFIDENTIAL]...
  • Page 228 4 Replacement Procedures 4-ii [CONFIDENTIAL] PORTÉGÉ R300 Maintenance Manual (960-591)
  • Page 229 4 Replacement Procedures Chapter 4 Contents General........................4-1 Battery pack ....................... 4-8 PC card........................4-10 SD card........................4-11 CF card........................4-12 Memory module....................... 4-13 Keyboard........................4-15 Cover FAT assembly ....................4-18 Fingerprint sensor board ..................4-21 4.10 Touch pad......................... 4-23 4.11 LCD sensor switch assembly ...................

  • Page 230: Figure

    4 Replacement Procedures Figures Figure 4-1 Removing the battery pack ................4-8 Figure 4-2 Removing the PC card ................. 4-10 Figure 4-3 Removing the SD card ................. 4-11 Figure 4-4 Removing the CF card ................. 4-12 Figure 4-5 Removing the memory module..............4-13 Figure 4-6 Removing the keyboard (1) .................
  • Page 231 4 Replacement Procedures Figure 4-30 Placements of the cable................4-39 Figure 4-31 Removing the wireless LAN card..............4-40 Figure 4-32 Removing the System board (1) ..............4-41 Figure 4-33 Removing the System board (2) ..............4-41 Figure 4-34 Removing the MDC jack ................4-43 Figure 4-35 Removing the MDC module................
  • Page 232 4 Replacement Procedures 4-vi [CONFIDENTIAL] PORTÉGÉ R300 Maintenance Manual (960-591)

  • Page 233: General

    4.1 General 4 Replacement Procedures Replacement Procedures General This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, optional items such as the optional PC card and optional SD card, then follow the line on the chart to determine which FRU you must remove next in order to repair the one you think is causing the computer to operate improperly.
  • Page 234 Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 235 4.1 General 4 Replacement Procedures Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adapter and the battery pack as instructed in this section: 1.
  • Page 236 4 Replacement Procedures 4.1 General Disassembly Procedures Four main types of cable connector are used. • Pressure plate connector • Spring connector • Back flip connector • Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cable out from the connector.
  • Page 237 4.1 General 4 Replacement Procedures While assembling the computer, remember the following general points: • Take your time, making sure you follow the instructions closely. Most problems arise when you get in a hurry assembling the computer. • Make sure all cables and connectors are securely fastened. •...
  • Page 238 CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations. • M2(2mm) 0.167 N·m(1.7 kgf·cm) •...
  • Page 239 4.1 General 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw. Even numbered length screws: Brown Odd numbered length screws: White Special length screw: Blue “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.6 mm and so on.

  • Page 240: Battery Pack

    4 Replacement Procedures 4.2 Battery pack Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack.
  • Page 241 CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba for replacements. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.

  • Page 242: Pc Card

    4 Replacement Procedures 4.3 PC card PC card Removing the PC card To remove the PC card, follow the steps below and refer to Figure 4-2. CAUTION: Before you remove the PC card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.

  • Page 243: Sd Card

    4.4 SD card 4 Replacement Procedures SD card Removing the SD card To remove the SD card, follow the steps below and refer to Figure 4-3. CAUTION: Before you remove the SD card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.

  • Page 244: Cf Card

    4 Replacement Procedures 4.5 CF card CF card Removing the CF card To remove the CF card, follow the steps below and refer to Figure 4-4. CAUTION: Before you remove the CF card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.

  • Page 245: Memory Module

    4.6 Memory module 4 Replacement Procedures Memory module Removing the Memory module CAUTION: The power must be turned off when you remove or insert a memory module. Inserting a memory module with the power on might damage the module or the computer itself.
  • Page 246 4 Replacement Procedures 4.6 Memory module Installing the Memory module To install the memory module, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figure 4-5. CAUTION: When installing only one memory module, be sure to insert it into the slot A. Otherwise, the computer or the memory may not work properly.

  • Page 247: Keyboard

    4.7 Keyboard 4 Replacement Procedures Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-6 to Figure 4-8. 1. Turn over the computer and open the display. 2. Insert your fingers into the slits on both sides and lift up the keyboard holder (L/R) to remove.
  • Page 248 4 Replacement Procedures 4.7 Keyboard Keyboard Figure 4-7 Removing the keyboard (2) 5. Remove the following screws and keyboard support plate. • M2×12BS ×1 S-THIN HEAD screw 6. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard.
  • Page 249 4.7 Keyboard 4 Replacement Procedures Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-6 to Figure 4-9. 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard cable to the connector CN3230 on the system board. 3.

  • Page 250: Cover Fat Assembly

    4 Replacement Procedures 4.8 Cover FAT assembly Cover FAT assembly Removing the Cover FAT assembly To remove the Cover FAT assembly, follow the steps below and refer to Figure 4-10 to Figure 4-12. 1. Remove the following screw of the bottom cover. •...

  • Page 251: Cover Fat Assembly

    4.8 Cover FAT assembly 4 Replacement Procedures 4. Disconnect the touch pad cable and LCD sensor switch cable from the connector CN3240 and CN3290 on the system board. 5. Remove following screws. • M2×6BS ×6 S-THIN HEAD screw • M2×12BS ×1 S-THIN HEAD screw 6.
  • Page 252 4 Replacement Procedures 4.8 Cover FAT assembly Installing the Cover FAT assembly To install the Cover FAT assembly, follow the steps below and refer to Figure 4-10 to Figure 4-12. 1. Place the Cover FAT assembly on the base assembly. 2.

  • Page 253: Fingerprint Sensor Board

    4.9 Fingerprint sensor board 4 Replacement Procedures Fingerprint sensor board Removing the Fingerprint sensor board To remove the fingerprint sensor board, follow the steps below and refer to Figure 4-13. 1. Turn the Cover FAT assembly face down. 2. Lift up the hook and remove the fingerprint sensor board cover while sliding it in the direction of arrow in the figure below.
  • Page 254 4 Replacement Procedures 4.9 Fingerprint sensor board Installing the Fingerprint sensor board To install the fingerprint sensor board, follow the steps below and refer to Figure 4-13. 1. Connect the fingerprint sensor cable to the connector on the fingerprint sensor board.

  • Page 255: Touch Pad

    4.10 Touch pad 4 Replacement Procedures 4.10 Touch pad Removing the Touch pad To remove the touch pad, follow the steps below and refer to Figure 4-14. 1. Remove the touch pad fixed with the double-sided tape on the cover FAT assembly. 2.

  • Page 256: Lcd Sensor Switch Assembly

    4 Replacement Procedures 4.11 LCD sensor switch assembly 4.11 LCD sensor switch assembly Removing the LCD sensor switch assembly To remove the LCD sensor switch assembly, follow the steps below and refer to Figure 4-16. 1. Remove following screws. • M2×3B ×1 S-THIN HEAD screw 2.

  • Page 257: Lcd Unit

    4.12 LCD unit 4 Replacement Procedures 4.12 LCD unit Removing the LCD cable / Wireless LAN antenna cable / Bluetooth antenna cable To remove the LCD cable / Wireless LAN antenna cable / Bluetooth antenna cable, follow the steps below and refer to Figure 4-17. 1.
  • Page 258 4 Replacement Procedures 4.12 LCD unit Installing the LCD cable / Wireless LAN antenna cable / Bluetooth antenna cable To install the LCD cable / Wireless LAN antenna cable / Bluetooth antenna cable, follow the steps below and refer to Figure 4-17. 1.
  • Page 259 4.12 LCD unit 4 Replacement Procedures M2.5×5BS FLAT HEAD LCD unit Hinge (R) M2×4C S-THIN HEAD Hinges cover (R) Harness holder M2.5×5BS FLAT HEAD Hinge (L) Hinges cover (L) M2×4C S-THIN HEAD Figure 4-18 Removing the LCD unit Installing the LCD unit Install the LCD unit, follow the steps below and refer to Figure 4-18.
  • Page 260 4 Replacement Procedures 4.12 LCD unit 2. Remove the LCD mask (stuck with a double-sided tape) while releasing the latches. Lift the "a" area then pull the "b" and "c" areas, remove the "d" area hook and lift the "d" area 45 degrees, while being careful of the right and left guides. 3.

  • Page 261: Wireless Lan Antenna/Bluetooth Antenna

    4.13 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures 4.13 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna To remove the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-20. 1. Peel off two glass tapes and five acetate tapes securing the wireless LAN antenna cables and Bluetooth antenna cable.

  • Page 262: Cover Latch

    4 Replacement Procedures 4.14 Cover latch 4.14 Cover latch Removing the Cover latch To remove the cover latch, follow the steps below and refer to Figure 4-21. 1. Remove the cover cap while pushing three latches from the LCD cover latch side. 2.

  • Page 263: Hdd

    4.15 HDD 4 Replacement Procedures Replacement Procedures 4.15 HDD CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Removing the HDD (only 1.8” HDD model) To remove the HDD, follow the steps below and refer to Figure 4-22 and Figure 4-23. 1.
  • Page 264 4 Replacement Procedures 4.15 HDD Installing the HDD (only 1.8” HDD model) To install the HDD, follow the steps below and refer to Figure 4-22 and Figure 4-23. 1. Install the HDD cap to the HDD. 2. Connect the HDD cable to the HDD. 3.
  • Page 265 4.15 HDD 4 Replacement Procedures CAUTION: Do not apply pressure to the top or bottom of the HDD. M3×4S FLAT HEAD HDD bracket M3×4S FLAT HEAD Figure 4-24 Removing the HDD (only 2.5” HDD model) Installing the HDD (only 2.5” HDD model) To install the HDD, follow the steps below and refer to Figure 4-22 and Figure 4-24.

  • Page 266: Cf Unit

    4 Replacement Procedures 4.16 CF unit 4.16 CF unit Removing the CF unit (only CF unit model) To remove the CF unit, follow the steps below and refer to Figure 4-25 and Figure 4-26. 1. Remove the CF dummy card. 2.
  • Page 267 4.16 CF unit 4 Replacement Procedures Installing the CF unit To install the CF unit, follow the steps below and refer to Figure 4-25 and Figure 4-26. 1. Connect the CF cable to the CF unit. 2. Turn off the CF unit and secure the CF unit with following screws. •...

  • Page 268: Front Panel

    4 Replacement Procedures 4.17 Front panel 4.17 Front panel Removing the Front panel To remove the front panel, follow the steps below and refer to Figure 4-27. 1. Disconnect the LED cable to the connector CN9510 on the LED board. 2.

  • Page 269: Led Board / Microphone Assembly / Speaker Assembly

    4.18 LED board / Microphone assembly / Speaker assembly 4 Replacement Procedures 4.18 LED board / Microphone assembly / Speaker assembly Removing the LED board To remove the Front panel, follow the steps below and refer to Figure 4-28. 1. Remove the LED board fixed to the Front panel with double-sided tapes. Removing the Microphone assembly To remove the microphone assembly, follow the steps below and refer to Figure 4-28.
  • Page 270 4 Replacement Procedures 4.18 LED board / Microphone assembly / Speaker assembly Installing the Microphone assembly To install the microphone assembly, follow the steps below and refer to Figure 4-28. 1. Insert the hole of the microphone cover to the hook of the Front panel and install microphone to the Front panel.

  • Page 271: Usb Module

    4.19 USB module 4 Replacement Procedures 4.19 USB module Removing the USB module To remove the USB module, follow the steps below and refer to Figure 4-29. 1. Remove the following screw securing the USB module. • M2×4BS ×1 S-THIN HEAD 2.

  • Page 272: Wireless Lan Card

    4 Replacement Procedures 4.20 Wireless LAN card 4.20 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-31. 1. Remove the following screws securing wireless LAN card. •...

  • Page 273: System Board

    4.21 System board 4 Replacement Procedures 4.21 System board Removing the System board To remove the system board, follow the steps below and refer to Figure 4-32 and Figure 4-33. 1. Remove the following screw of RGB connector. • ×2 STUD STUD Figure 4-32 Removing the System board (1)
  • Page 274 4 Replacement Procedures 4.21 System board Installing the System board To install the system board, follow the steps below and refer to Figure 4-32 and Figure 4-33. 1. Insert the DC-IN jack / USB connector / LAN connector / RGB connector to the slot and install the system board to the base assembly.

  • Page 275: Mdc (Modem Daughter Card)

    4.22 MDC (Modem Daughter Card) 4 Replacement Procedures 4.22 MDC (Modem Daughter Card) Removing the MDC jack To remove the MDC jack, follow the steps below and refer to Figure 4-34. 1. Remove the MDC jack from the base assembly. 2.
  • Page 276 4 Replacement Procedures 4.22 MDC (Modem Daughter Card) Removing the MDC module To remove the MDC module, follow the steps below and refer to Figure 4-35. 1. Remove the following screws securing the MDC module. • ×2 M2×4BS S-THIN HEAD 2.

  • Page 277: Heat Sink / Cpu Plate / Cpu

    4.23 Heat sink / CPU plate / CPU 4 Replacement Procedures 4.23 Heat sink / CPU plate / CPU Removing the Heat sink / CPU plate / CPU To remove the heat sink (only dual core model) or CPU plate (only single core model) / CPU, follow the steps below and refer to Figure 4-37 and Figure 4-38.
  • Page 278 4 Replacement Procedures 4.23 Heat sink / CPU plate / CPU Installing the Heat sink / CPU plate / CPU To install the heat sink (only dual core model) or CPU plate (only single core model) /CPU, follow the steps below and refer to Figure 4-37 to Figure 4-39. 1.

  • Page 279: Fan

    4.24 Fan 4 Replacement Procedures 4.24 Fan Removing the Fan To remove the fan, follow the steps below and refer to Figure 4-40. 1. Remove the following screw. • M2×6BS ×1 S-THIN HEAD 2. Peel the insulator and remove the fan cable. 3.

  • Page 280: Rtc Battery

    4 Replacement Procedures 4.25 RTC battery 4.25 RTC battery Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-41. 1. Remove the RTC battery fixed to the base assembly with double-sided tapes. RTC battery Figure 4-41 Removing the RTC battery Installing the RTC battery...

  • Page 281: Appendices

    Appendices [CONFIDENTIAL]...
  • Page 282 Appendices App-ii [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 283 CN3490 LPC debug port interface connector (12-pin) ........C-13 C.13 CN4400 Bluetooth interface connector (20-pin) ..........C-14 C.14 CN4610 USB 4/6 connector (8-pin) ..............C-14 C.15 CN4611 USB 0 connector (4-pin)) ..............C-14 C.16 CN5601 LCD interface connector (40-pin) ............C-15 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] App-iii...
  • Page 284 CN9510 System board interface connector (20-pin) ..........C-24 Open/Close sensor board (FALTP*) C.34 CN3400 System board interface connector (2-pin) ..........C-24 Touch PAD SW Board (FALTT*) C.35 CN3260 System board interface connector (8-pin) ..........C-25 C.36 CN3261 Touch PAD interface connector (12-pin)..........C-25 App-iv [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 285: Keyboard Scan/Character Codes

    RS-232C direct connection cable (9-pin to 9-pin)..........F-2 RS-232C direct connection cable (9-pin to 25-pin)..........F-2 LAN Loopback Connector..................F-3 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] App-v...

  • Page 286: Figure

    RS-232C Loopback Connector..............F-1 Figure F-3 RS-232C direct connection cable (9-pin to 9-pin) ........F-2 Figure F-4 RS-232C direct connection cable (9-pin to 25-pin) ........F-2 Figure F-5 LAN Loopback Connector ................F-3 App-vi [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 287 Table C.15 CN4611 USB 0 connector (4-pin)).............C-14 Table C.16 LCD interface connector (40-pin) ...............C-15 Table C.17 RGB connector (15-pin) ................C-16 Table C.18 Built in microphone connector (2-pin) ............C-16 Table C.19 External microphone connector (6-pin)............C-16 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] App-vii...
  • Page 288 System board interface connector (2-pin) ..........C-24 Touch PAD SW Board (FALTT*) Table C.35 System board interface connector (8-pin) ...........C-25 Table C.36 Touch PAD interface connector (12-pin).............C-25 1.8-inch HDD FPC (FALTH*) Table C.37 HDD interface connector (44-pin)...............C-26 App-viii [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 289 Scan codes in Numlock mode ................D-6 Table D-4 Scan codes with Fn key..................D-6 Table D-5 Scan codes in overlay mode ................D-7 Table D-6 No.124 key scan code..................D-7 Table D-7 No.126 key scan code..................D-8 Table I-1 MTBF ........................ I-1 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] App-ix...
  • Page 290 Appendices App-x [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 291: Appendix A Handling The Lcd Module

    LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s surface is easily scarred, so be carefully when handling it. PORTEGE R300 Maintenance Manual(960-591) [CONFIDENTIAL]...
  • Page 292 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 293 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE R300 Maintenance Manual(960-591) [CONFIDENTIAL]...
  • Page 294 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 295 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. PORTEGE R300 Maintenance Manual(960-591) [CONFIDENTIAL]...
  • Page 296 Appendices Appendix A Handling the LCD Module PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 297: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Board Layout B.1 System board (FALTS*) Front View Figure B-1 System board(FALTS*) layout (front) PORTEGE R300 Maintenance Manual (960-591)[CONFIDENTIAL]...
  • Page 298 CN6050 Built in microphone jack J6051 External microphone jack CN8810 Main battery Memory connector CN1850 1.8-inch HDD connector CN2110 PC card I/F connector CN5080 RGB I/F connector IC1200 North Bridge (Intel Calistoga GM) [CONFIDENTIAL] PORTEGE R300 Maintenance Manua l (960-591)

  • Page 299: System Board (Falts*) Back View

    Appendix B Board Layout Appendices B.2 System board (FALTS*) Back View Figure B-2 System board(FALTS*) layout (back) Table B-2 System board (FALTS*) connectors and ICs (back) PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 300 Debugging port CN1410 Memory B/(1) connector CN1400 Memory A/(0) connector CN1850 2.5-inch HDD connector CN2150 CF card board I/F connector IS2101 SD card slot interface connector IC1600 South Bridge ICH7-M (Intel 82801GBM) IC1050 [CONFIDENTIAL] PORTEGE R300 Maintenance Manua l (960-591)

  • Page 301: Fingerprint Sensor Board (Faltf*) View

    Appendix B Board Layout Appendices B.3 Fingerprint Sensor board (FALTF*) View (front) CN9550 (back) d(FALTF*) Figure B-3 Fingerprint Sensor boar layout (front/back) Table B-3 Fingerprint Sensor board(FALTF*) connector (back) Number Name CN9550 System board I/F connector PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 302: Cf Card Board (Faltc*) View

    B.4 CF card board (FALTC*) View IS2140 (front) CN2160 (back) Figure B-4 CF card board (FALTC*) layout (front/back) Table B-4 CF card board (FALTC*) connector (front/back) Number Name System board interface connector CN2160 CF card interface connector IS2140 [CONFIDENTIAL] PORTEGE R300 Maintenance Manua l (960-591)

  • Page 303: Led Board (Faltl*) View

    Appendix B Board Layout Appendices B.5 LED board (FALTL*) View CN9510 (front) (back) Figure B-5 board(FALTL*) layout (front/back) Table B-5 board(FALTL*) connector (front) Number Name CN9510 System board I/F connector PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 304: Open/Close Sensor Board (Faltp*) View

    B.6 Open/Close sensor board (FALTP*) View (front) CN3400 (back) 6 Open/Close sensor board Figure B- (FALTP*) layout (front/back) 6 Open/Close sensor board Table B- (FALTP*) connector (back) Number Name CN3400 System board I/F connector [CONFIDENTIAL] PORTEGE R300 Maintenance Manua l (960-591)

  • Page 305: Touch Pad Sw Board (Faltt*) View

    B.7 Touch PAD SW Board (FALTT*) View (front) CN3260 CN3261 (back) Figure B-7 Touch PAD SW Board (FALTT*) layout (front/back) Table B-7 Touch PAD SW Board(FALTT*) connector (front/back) Number Name System board interface connector CN3260 Touch PAD interface connector CN3261 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 306: 1.8-Inch Hdd Fpc (Falth*) View

    Appendix B Board Layout B.8 1.8-inch HDD FPC (FALTH*) View CN182 (front) (back) Figure B-8 1.8 HDD FPC (FALTH*) layout (front/back) Table B-8 1.8 HDD FPC (FALTH*)connector (front) Number Name CN182 HDD I/F connector B-10 [CONFIDENTIAL] PORTEGE R300 Maintenance Manua l (960-591)

  • Page 307: Appendix C Pin Assignments

    ADQ07-B1P ADQ06-B1P ADQ00-B1P ADM0-B1P ADQS0-B1N ADQS0-B1P ADQ05-B1P ADQ01-B1P ADQ03-B1P ADQ02-B1P ADQ12-B1P ADQ13-B1P ADQ14-B1P ADQ08-B1P ADM1-B1P ADQS1-B1N XMCK0-B1P ADQS1-B1P XMCK0-B1N ADQ15-B1P ADQ10-B1P ADQ09-B1P ADQ11-B1P ADQ21-B1P ADQ17-B1P ADQ20-B1P ADQ16-B1P ADQS2-B1N ADQS2-B1P ADM2-B1P ADQ23-B1P ADQ18-B1P ADQ19-B1P ADQ22-B1P PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 308 AMA08-B1P AMA06-B1P 1R8-B1V 1R8-B1V AMA05-B1P AMA04-B1P AMA03-B1P AMA02-B1P AMA01-B1P AMA00-B1P 1R8-B1V 1R8-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N AWE-B1N MCS0-B1N 1R8-B1V 1R8-B1V ACAS-B1N MODT0-B1P MCS1-B1N AMA13-B1P 1R8-B1V 1R8-B1V MODT1-B1P ADQ34-B1P ADQ36-B1P ADQ33-B1P ADQ37-B1P ADQS4-B1N ADM4-B1P ADQS4-B1P [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 309 ADQ45-B1P ADQS5-B1N ADM5-B1P ADQS5-B1P ADQ42-B1P ADQ46-B1P ADQ43-B1P ADQ47-B1P ADQ48-B1P ADQ52-B1P ADQ49-B1P ADQ53-B1P XMCK1-B1P XMCK1-B1N ADQS6-B1N ADQS6-B1P ADM6-B1P ADQ55-B1P ADQ54-B1P ADQ51-B1P ADQ50-B1P ADQ56-B1P ADQ60-B1P ADQ57-B1P ADQ61-B1P ADM7-B1P ADQS7-B1N ADQS7-B1P ADQ58-B1P ADQ62-B1P ADQ59-B1P ADQ63-B1P SMBDA0-P3P SMBCK0-P3P PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 310: Cn1410 So-Dimm B Connector (200-Pin

    BDQ06-B1P BDM0-B1P BDQS0-B1N BDQS0-B1P BDQ05-B1P BDQ00-B1P BDQ03-B1P BDQ02-B1P BDQ12-B1P BDQ13-B1P BDQ08-B1P BDQ09-B1P BDM1-B1P BDQS1-B1N XMCK3-B1P BDQS1-B1P XMCK3-B1N BDQ10-B1P BDQ14-B1P BDQ11-B1P BDQ15-B1P BDQ16-B1P BDQ17-B1P BDQ21-B1P BDQ20-B1P BDQS2-B1N BDQS2-B1P BDM2-B1P BDQ23-B1P BDQ18-B1P BDQ22-B1P BDQ19-B1P BDQ29-B1P BDQ25-B1P [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 311 BMA06-B1P 1R8-B1V 1R8-B1V BMA05-B1P BMA04-B1P BMA03-B1P BMA02-B1P BMA01-B1P BMA00-B1P 1R8-B1V 1R8-B1V BMA10-B1P BBS1-B1P BBS0-B1P BRAS-B1N BWE-B1N MCS2-B1N 1R8-B1V 1R8-B1V BCAS-B1N MODT2-B1P MCS3-B1N BMA13-B1P 1R8-B1V 1R8-B1V MODT3-B1P BDQ32-B1P BDQ36-B1P BDQ33-B1P BDQ37-B1P BDQS4-B1N BDM4-B1P BDQS4-B1P BDQ38-B1P PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 312 BDQ41-B1P BDQS5-B1N BDM5-B1P BDQS5-B1P BDQ47-B1P BDQ46-B1P BDQ42-B1P BDQ43-B1P BDQ48-B1P BDQ53-B1P BDQ52-B1P BDQ49-B1P XMCK2-B1P XMCK2-B1N BDQS6-B1N BDQS6-B1P BDM6-B1P BDQ51-B1P BDQ50-B1P BDQ54-B1P BDQ55-B1P BDQ57-B1P BDQ56-B1P BDQ61-B1P BDQ60-B1P BDM7-B1P BDQS7-B1N BDQS7-B1P BDQ58-B1P BDQ59-B1P BDQ62-B1P BDQ63-B1P SMBDA0-P3P SMBCK0-P3P [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 313: Cn1850 2.5-Inch Hdd Interface Connector (11-Pin

    Appendix C Pin Assignments Appendices CN1850 2.5-inch HDD interface connector (11-pin) Table C-3 2.5-inch HDD interface connector (11-pin) Pin No. Signal Name Pin No. Signal Name ZSATT0-P1P ZSATT0-P1N ZSATR0-P1N ZSATR0-P1P PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 314: Cn1800 1.8-Inch Hdd Interface Connector (50-Pin

    Signal Name IDRSTRB-P3N POD07-P3P POD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IDEIRQ-P3P PDA1-P3P PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3- P3N(HDDLED- P3N) PATLED-P3N N.C. [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 315: Cn2110 Pc Card Interface Connector (70-Pin

    ACD02-PYP ACCLKR-PYN ACCD1-P3N ACAD02-PYP ACAD04-PYP ACAD06-PYP ACD14-PYP ACAD08-PYP ACAD10-PYP ACVS1-P3P ACAD13-PYP ACAD15-PYP ACAD16-PYP ACA18-PYP ACLOCK-PYN ACSTOP-PYN ACDEVS-PYN MCVPPA-PYV MCVPPA-PYV ACTRDY-PYN ACFRAM-PYN ACAD17-PYP ACAD19-PYP ACVS2-P3P ACRST-PYN ACSERR-PYN ACREQ-PYN ACCBE3-PYN ACAUDI-PYP ACSTSC-PYP ACAD28-PYP ACAD30-PYP ACAD31-PYP ACCD2-P3N PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 316: Is2101 Sd Card Slot Interface Connector (12-Pin

    Appendix C Pin Assignments IS2101 SD card slot interface connector (12-pin) Table C-6 SD card slot interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name SDAT3-P3P SDCMD-P3P SD-P3V SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P SDCD-P3N SDWP-P3P C-10 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 317: Cn2600 Wireless Lan Card Interface Connector (52-Pin

    CN2600 Wireless LAN card interface connector (52-pin) Table C-7 Wireless LAN card interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name PEWAKE-E3N WCHDAT-P3P WCHCLK-P3P 1R5-P1V MPEXRQ-P3N XPEWL-P3N XPEWL-P3P (WLRFON-S3N) PLTRS1-E3N ZPERWL-P1N ZPERWL-P1P 1R5-P1V ZPETWL-P1N ZPETWL-P1P 1R5-P1V PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-11...

  • Page 318: Cn3010 Mdc Interface Connector (12-Pin

    Signal Name NUMLED-P5N ARWLED-P5N CAPLED-P5N KBSC00-S3N KBSC01-S3N KBSC02-S3N KBSC03-S3N KBSC04-S3N KBSC05-S3N KBSC06-S3N KBRT00-S3N KBSC07-S3N KBSC08-S3N KBSC09-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N KBSC10-S3N KBSC11-S3N KBRT04-S3N KBRT05-S3N KBSC12-S3N KBSC13-S3N KBRT06-S3N KBRT07-S3N KBSC14-S3N KBSC15-S3N SP-P5V SPX-PXP SP-GND SPY-PXP C-12 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 319: Cn3240 Torch Pad Sw Board Interface Connector (8-Pin

    ZMDI3N-EYN C.12 CN3490 LPC debug port interface connector (12-pin) Table C-12 LPC debug port interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name LPCFRM-P3N DBGDET-P3N LAD0-P3P LAD1-P3P LAD2-P3P LAD3-P3P PLTRS3-E3N X33DBG-P3P PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-13...

  • Page 320: Cn4400 Bluetooth Interface Connector (20-Pin

    Pin No. Signal Name USBOPS-E5V ZUSBP6-E3N ZUSBP6-E3P USBOPS-E5V ZUSBP4-E3N ZUSBP4-E3P C.15 CN4611 USB 0 connector (4-pin) Table C-15 USB 0 connector (4-pin) Pin No. Signal Name Pin No. Signal Name ZUSBP0-E3P ZUSBP0-E3N USB1PS-E5V USB1PS-E5V C-14 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 321: Cn5601 Lcd Interface Connector (40-Pin

    Pin No. Signal Name Pin No. Signal Name PNL-P2V PNL-P2V PNL-P2V PNL-P2V ILDSCL-P3P ILDSDA-P3P ZTXDA0-PYN ZTXDA0-PYP ZTXDA1-PYN ZTXDA1-PYP ZTXDA2-PYN ZTXDA2-PYP ZTXDA3-PYN ZTXDA2-PYN LEDBL0-GND LEDBL1-GND LEDBL2-GND LEDBL3-GND LEDBL4-GND LEDBL5-GND LEDBL0-PYV LEDBL1-PYV LEDBL2-PYV LEDBL3-PYV LEDBL4-PYV LEDBL5-PYV PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-15...
  • Page 322 Pin No. Signal Name Pin No. Signal Name A-GND EMICIN-PXP EMICB-P2V A-GND DETECTA-P4N EMICB-P2V C.20 CN6350 Speaker connector (2-pin) Table C-20 Speaker connector (2-pin) Pin No. Signal Name Pin No. Signal Name SP_OUT_+ SP_OUT_- C-16 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 323: J6310 Headphone Connector (5-Pin

    Signal Name Pin No. Signal Name PVBL1 BTMP1 (Q8811-4) PSCL-S5P PSDA-S5P DBT10V-S5N C.24 CN9300 RTC Battery connector (3-pin) Table C-24 RTC Battery connector (3-pin) Pin No. Signal Name Pin No. Signal Name ZS-PWCHKF PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-17...

  • Page 324: Cn8771 Fan Interface Connector (4-Pin

    Signal Name RFLED-S3P SDLED-P3P SATLED-P3N BAT1GR-S5N BAT10R-S5N PWLEGR-S3P PWLEOR-S3P DCINGR-S5N DCINOR-S5N C.27 CN3290 Open/Close sensor board connector (2-pin) Table C-27 Open/Close sensor board connector (2-pin) Pin No. Signal Name Pin No. Signal Name PNLOFF-S3N C-18 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 325: Cn2150 Cf Board Interface Connector (50-Pin

    CFWAIT-PYN CFA03-PYP CFREST-PYP CFA04-PYP CFVS2-P3N CFA05-PYP CFA25-PYP CFA06-PYP MCVCCB-PYV MCVCCB-PYV CFRDY-PYP CFA07-PYP CFWE-PYN CFA08-PYP CFIOWR-PYN CFA09-PYP CFIORD-PYN CFOE-PYN CFVS1-P3N CFA10-PYP CFCE2-PYN CFCE1-PYN CFD15-PYP CFD07-PYP CFD14-PYP CFD06-PYP CFD13-PYP CFD05-PYP CFD12-PYP CFD04-PYP CFD11-PYP CFD03-PYP CFCD1-P3N PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-19...

  • Page 326: Cn9520 Fingerprint Sensor Board Interface Connector (6-Pin

    Appendices Appendix C Pin Assignments C.29 CN9520 Fingerprint sensor board interface connector (6- pin) Table C-30 Fingerprint sensor board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name ZUSBFS-E3P ZUSBFS-E3N FGSPON-S3N C-20 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 327: Fingerprint Sensor Board (Faltf*)

    Appendix C Pin Assignments Appendices Fingerprint Sensor Board (FALTF*) C.30 CN9550 System board interface connector (8-pin) Table C-30 System board interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name POWER E3V FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-21...

  • Page 328: Cf Card Board (Faltc*)

    CFOE-PYN CFIORD-PYN CFA09-PYP CFIOWR-PYN CFA08-PYP CFWE-PYN CFA07-PYP CFRDY-PYP MCVCCB-PVV MCVCCB-PVV CFA06-PYP CFA25-PYP CFA05-PYP CFVS2-P3N CFA04-PYP CFREST-PYP CFA03-PYP CFWAIT-PYP CFA02-PYP CFIPAC-PYN CFA01-PYP CFREG-PYP CFA00-PYP CFBVD2-PYP CFD00-PYP CFBVD01-PYP CFD01-PYP CFD08-PYP CFD02-PYP CFD09-PYP CFWP-PYP CFD10-PYP CFCD2-P3N C-22 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 329: Is2140 Cf Card Interface Connector (50-Pin

    CFA02-PYP CFA01-PYP CFA00-PYP CFD00-PYP CFD01-PYP CFD02-PYP CFWP-PYP CFCD2-P3N CFCD1-P3N CFD11-PYP CFD12-PYP CFD13-PYP CFD14-PYP CFD15-PYP CFCE2-PYN CFVS1-P3N CFIORD-PYN CFIOWR-PYN CFWE-PYN CFRDY-PYP MCVCCB-PVV -CSEL(CFA25- CFVS2-P3N PYP) CFREST-PYP CFWAIT-PYN CFIPAC-PYN CFREG-PYN CFBVD2-PYP CFBVD1-PYP CFD08-PYP CFD09-PYP CFD10-PYP PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-23...

  • Page 330: Led Board (Faltl*)

    BAT1GR-S5N BAT1OR-S5N PWLEGR-S3N PWLEOR-S3N DCINGR-S5N DCINOR-S5N Open/Close sensor board (FALTP*) C.34 CN3400 System board interface connector (2-pin) Table C-34 System board interface connector (0-pin) Pin No. Signal Name Pin No. Signal Name （S3400-2） C-24 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 331: Touch Pad Sw Board (Faltt*)

    Signal Name IPDCLK-P5P IPDCLK-P5P IPDDAT-P5P IPDDAT-P5P C.36 CN3261 Touch PAD interface connector (12-pin) Table C-36 Touch Tocch PAD interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name IPDDAT-P5P IPDCLK-P5P (S3260-3) (S3261-3) (GND) PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL] C-25...

  • Page 332: Inch Hdd

    Pin No. Signal Name IDRSTB-P3N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IDEIRQ-P3P PDA1-P3P PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N HDDLED-P3N C-26 [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 333: Keyboard

    Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 334 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 335 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 336: Appendix D Keyboard Scan/Character Codes

    2. * This key corresponds to key No. 42 in the 102 key mode. 3. * Combination with the Fn key makes different codes. 4. * Scan codes differ by mode. 5. * The Fn key does not generate a code by itself.. [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 337: Appendix D Keyboard Scan/Character Codes

    In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA ___________E0 B6 E0 2A ____________E0 36 Set 2 E0 F0 12 _________E0 F0 59 E0 12 ____________E0 59 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 338 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)
  • Page 339 Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C Shift + E0 37 E0 B7 E0 7C E0 F0 7C Alt + F0 B4 PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 340 Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 341: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 342 Appendices Appendix E Key Layout [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 343: Appendix F Wiring Diagrams

    Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector RS-232C Loopback Connector Figure F-2 RS-232C Loopback Connector PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...

  • Page 344: Rs-232C Direct Connection Cable (9-Pin To 9-Pin

    Appendix F Wiring diagrams RS-232C direct connection cable (9-pin to 9-pin) Figure F-3 RS-232C direct connection cable (9-pin to 9-pin) RS-232C direct connection cable (9-pin to 25-pin) Figure F-4 RS-232C direct connection cable (9-pin to 25-pin) [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 345: Lan Loopback Connector

    Appendix F Wiring diagrams Appendices LAN Loopback Connector Figure F-5 LAN Loopback Connector PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 346 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 347: Appendix Gbios Rewrite Procedures

    If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 348 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 349: Appendix Hec/Kbc Rewrite Procedures

    5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 350 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

  • Page 351: Appendix I Reliability

    Appendix I Reliability Appendices Appendix I Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Model Time (hours) 1.8-inch HDD model 6,672.54H 2.5-inch HDD model 6,676.25H PORTEGE R300 Maintenance Manual (960-591) [CONFIDENTIAL]...
  • Page 352 Appendices Appendix I Reliability [CONFIDENTIAL] PORTEGE R300 Maintenance Manual (960-591)

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