Dell Technical Support Policy; Online Services - Dell 1320c - Color Laser Printer User Manual

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Appendix
Dell Technical Support Policy
Warranty and Return Policy
Recycling Information
Contacting Dell™

Dell Technical Support Policy

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of
the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is
available at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is
provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory
Integration (CFI/DellPlus).

Online Services

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access
help tools and information.
You can contact Dell electronically using the following addresses:
World Wide Web
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www.dell.com/
www.dell.com/ap/ (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la/ (Latin American and Caribbean countries)
www.dell.ca (Canada only)
Anonymous file transfer protocol (FTP)
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ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your password.
Electronic Support Service
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mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
Electronic Quote Service
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apmarketing@dell.com (Asian/Pacific countries only)