Dell 1320c - Color Laser Printer User Manual page 102

Is the problem recovered?
Yes. The task is complete.
No. Replace the separator roller. See
Roller".
Is the problem recovered?
Yes. The task is complete.
No. Replace the toner cartridge.
Creased/stained paper
Verify that the correct print media is being used.
1. See "Print Media Sizes and
If you use paper that Dell does not recommend, use the
standard paper.
Is the problem recovered?
Yes. Use the other type of paper because your printer does
not support the paper you use.
No. Go to the next step.
1. See "Print Media Sizes and
If you use paper that Dell does not recommend, use the
standard paper, and do the Paper Wrinkle Check Mode.
1. Click the Tool Box button.
2. Press the Start button.
Is the paper wrinkled?
Yes. Contact Dell.
No. Replace the fuser.
If you use an enveloper that Dell does not recommend, use
the standard envelope.
Is the problem recovered?
Yes. The task is complete.
No. Check the crease. Is the crease found within 30 mm of
the four edges of the envelope?
Yes. This type of crease may be caused by the normal
operation.
No. Is the envelope 220 mm long or more?
Yes. (The type of your envelope is C5, ChoKei3, COM-10,
YoKei4, or YochoKei.) Does the envelope have the flap on
the long edge or short edge?
- Flap on the long edge (C5, or ChoKei3).
Open the flap, and load the flap face down in Tray 1.
Is the problem recovered?
Yes. The task is complete.
No. Use the other type of envelope.
Is the problem recovered?
Yes. The task is complete.
No. Contact Dell.
- Flap on the short edge (COM-10, YoKei4, or YochoKei).
Use the other type of envelope.
No. Open the flap, and load the flap face down in Tray 1.
Is the problem recovered?
Yes. The task is complete.
No. Use the other type of envelope.
Is the problem recovered?
Yes. The task is complete.
No. Contact Dell.
"Replacing Separator
Support".
Support".