The Door Will Not Open - Miele W 5964 WPS Operating Instructions Manual

The door will not open

Possible cause
The washing machine is
not connected to the
electricity supply and/or is
not switched on.
The safety lock has been
activated.
Access via a code has
been activated.
Power cut.
The door was not correctly
engaged.
There is still water in the
drum and the machine is
unable to drain.
The door will not open
after the Steam care or
Freshen up programme
has finished.
For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.
Insert the plug in the socket and switch on and / or
switch the machine on with the K button.
Deactivate the safety lock as described in
"Changing the programme sequence - Safety
lock".
Deactivate the code as described in the Settings
menu.
Open the drum door as described in the next
section.
Press hard against the lock side of the drum door
and then press the Door button.
Clean the drain filter and drain pump as described
in the next section.
The Steam care and/or Freshen up programmes
has been started several times one after the other.
The steam has caused the temperature in the
drum to rise above 55°C and the door will not
open to prevent the risk of burning. Wait a few
minutes until the temperature in the drum has
decreased.
Problem solving guide
Remedy
55