Miele W 5928 WPS EcoComfort Operating Instructions Manual

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Operating instructions

for Washing machine
W 5928 WPS EcoComfort
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 07 484 000

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Summary of Contents for Miele W 5928 WPS EcoComfort

  • Page 1: Operating Instructions

    Operating instructions for Washing machine W 5928 WPS EcoComfort en - GB To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time.
  • Page 2: Table Of Contents

    Contents Caring for our environment ......... 6 Warning and Safety instructions .
  • Page 3 Contents Spinning ............31 Final spin speed .
  • Page 4 Contents Cleaning and care ..........46 External casing and fascia panel .
  • Page 5 The Miele Waterproof system ........
  • Page 6: Caring For Our Environment

    Caring for our environment Disposal of the packing Disposal of your old machine material Electrical and electronic machines often contain materials which, if The transport and protective packing handled or disposed of incorrectly, has been selected from materials which could be potentially hazardous to are environmentally friendly for disposal human health and to the environment.
  • Page 7: Warning And Safety Instructions

    Any other applications may be dangerous. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
  • Page 8 If the connection cable is faulty it data on the data plate (voltage and must only be replaced by a Miele connected load) match the mains approved service technician to protect electricity supply. If in any doubt, the user from danger.
  • Page 9: Correct Use

    A special descaling agent is available to order from the Miele Spare Parts Department or via the internet on www.miele-shop.com.
  • Page 10 Accessory parts may only be fitted damage to component parts and create when expressly approved by Miele. If toxic fumes. Such agents also pose a other parts are used, guarantee, fire and explosion hazard.
  • Page 11: Operating The Washing Machine

    Operating the washing machine Control panel Start/Stop button Extra option buttons with indicator For starting the programme selected lights and cancelling a programme once it Various extra options can be added has started. to the washing programmes. Display with X, OK and Y buttons Programme selector See the following page for more For selecting a programme.
  • Page 12: Display

    Operating the washing machine Display Multiple option selection If a value is selected, there will be a tick next to it. Further extras Extra quiet Extra rinse Press the X or Y button to scroll down or up the options in the display. Press the OK button to select the highlighted value.
  • Page 13 Operating the washing machine The following are selected via the display – wash temperature – final spin speed – the soak time – delay start – cancellation of a programme – safety lock The following are selected via Further programmes/Settings 4 –...
  • Page 14: Before Using For The First Time

    Before using for the first time Preparing the washing Setting the language machine You will be asked to select the language you require for the display. It Before using the machine for the first is possible to select another language time ensure that it is correctly at any time via Further programmes/ installed and connected.
  • Page 15: Priming The Liquid Detergent Dispensing System

    Before using for the first time Priming the liquid detergent Reminder to remove transport bars dispensing system To avoid the risk of damage, the transport bars must be removed See "Installation and connection - before the machine is used for the Dispensing unit"...
  • Page 16 Before using for the first time Filling the dispensing tube with The display will change to show the degree of soiling. detergent ^ Turn the programme selector to Degree of soiling Delicates. Q Q H HM Delicates Normal 40°C 600 rpm ^ Press the Y button to increase the level of soiling to Very heavy and Duration:...
  • Page 17: Calibrating The Load Sensor To Zero

    Calibrating the load sensor to zero Before you can use the washing Load sensor machine, the load sensor has to be calibrated to zero as you would with Calibrate to zero bathroom scales. Back ^ Switch on the washing machine. ^ Confirm selection of the highlighted ^ Open the drum door.
  • Page 18: Liquid Detergent Dispensing

    Liquid detergent dispensing ^ Turn the programme selector to How automatic liquid Further programmes/Settings 4. detergent dispensing works The following will appear in the If you start a programme using auto- display: matic dispensing, the washing machine Further programmes will calculate how much detergent to dispense according to the dosage level Settings set, the amount of laundry in the drum...
  • Page 19: Useful Tips

    Liquid detergent dispensing Useful tips Filling the container with a different brand The correct liquid detergent Do not mix brands of liquid You can fill the container with any detergent. This can give a poor brand of liquid detergent. However, it is wash result and cause the detergent advisable to fill it with the brand you to separate.
  • Page 20: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most out of your –...
  • Page 21: How To Wash Correctly

    How to wash correctly Brief instructions If you use a solvent-based clean- The headings numbered , . . . ing agent (e.g. one containing ben- show the operating sequence and can zene) to pre-treat a stain, make sure be used as brief instructions. that any plastic parts (e.g.
  • Page 22 How to wash correctly Switch on the washing machine The following are selected via Further programmes/Settings4 The interior drum lighting will come on. The drum lighting will go out automatically after five minutes. Press the Door button to switch the drum lighting back on again.
  • Page 23 How to wash correctly Select a temperature / spin speed Select an Extra option(s) If required, you can change the suggested temperature and/or spin speed within a given range. Cottons 60°C 1600 rpm Duration: 1:59 h ^ Press the X or Y button to alter the temperature.
  • Page 24 How to wash correctly Load the drum Make sure that no items are caught ^ Press the Door button to open the between the drum door and seal. drum door. The load size indicator display will appear. Load < 25% The display shows the amount of laundry loaded in the drum as a % (in 25% steps) of the maximum load...
  • Page 25 How to wash correctly Add detergent The degree of soiling will appear in the display: Too little detergent results in: Degree of soiling – Laundry not getting properly clean and with time it may become grey Q Q H HM and hard to the touch.
  • Page 26 How to wash correctly Select Delay start (if required) ^ Press the + button and set the time you wish the programme to end at. See "Delay start" for more information. Start the programme ^ Press the flashing Start/Stop button. If a delay start time has been set, then this will count down in the display.
  • Page 27 How to wash correctly Remove the laundry when the programme has finished In the anti-crease phase after the programme has finished, the following will appear alternately in the display: Cottons 60°C 1600 rpm Anti-crease ^ Check the folds in the door seal for Programme finished any small articles, e.g.
  • Page 28: Extra Options

    Extra options Extra quiet Extra options are selected or deselected by pressing the appropriate If using your washing machine during button. quiet periods, you can reduce the noise levels even more. Short If the Extra quiet extra option is For light to nomal soiling with no visible selected, the machine will activate the staining.
  • Page 29: Further Extras 4

    Extra options Further extras 4 You can now use the display to select the soak duration you require. The Further extras sub-menu will open in the display. Soak duration 0:30 h:min Press the Further extras 4 button again to come out of the Further (0:00 - 6:00 h) extras sub-menu.
  • Page 30: The Following Extra Options Can Be Selected In Addition To The Programme

    Extra options The following extra options can be selected in addition to the programme: Cottons Minimum iron Delicates Woollens Silks Express 20 Hygiene Automatic plus Shirts Denim Separate rinse Drain / Spin Dark garments Sportswear Trainers Outerwear Proofing Soft toys First wash Pillows Curtains...
  • Page 31: Spinning

    Spinning Final spin speed Rinse and interim spin There is a spin after the main wash and Programme between the rinses. A reduction in the Cottons 1600 final spin speed will also reduce the Minimum iron 1200 interim spin speed. In some Delicates programmes, an additional rinse is Woollens...
  • Page 32: Delay Start

    Delay start With delay start you can choose when The display will show the hours and you want the programme to end. The minutes remaining until the start of the start of a programme can be delayed programme. from 15 minutes up to a maximum of 24 hours, allowing you to make use of To change delay start night-time economy electricity rates, for...
  • Page 33: Programme Chart

    Programme chart Cottons cold to 95°C Max. load 7.0 kg Fabric Cotton, linen or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. Note for test institutes: Short programme: 3.5 kg load and Short extra option Minimum iron cold to 60°C Max.
  • Page 34 Programme chart Hygiene 30°C to 95°C Max. load 7.0 kg Fabric Cotton and linen fabrics which have been in direct contact with the skin, e.g. underwear, nappies, towelling, bed linen, pillow and mattress covers or where high standards of hygiene are required. Notes –...
  • Page 35 Programme chart Dark garments cold to 40°C Max. load 3.0 kg Item Black and dark garments made from cotton or mixed fibres. Note Wash inside out. Sportswear cold to 60°C Max. load 3.0 kg Item Sportswear such as singlets and leggings as well as microfibre and fleece garments.
  • Page 36 Programme chart Soft toys cold to 40°C Max. load 1.0 kg Item Soft toys, specified as machine-washable by the manufacturer. Note Do not wash soft toys stuffed with straw. First wash cold to 40°C Max. load 3.0 kg Fabric New items made of cotton, towelling and polyester fabrics. Note Use this programme to wash any chemical residues out of new items.
  • Page 37: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses Interim Final level rhythm level spin spin 1)2) Cottons Minimum iron Delicates – Woollens Silks – Express 20 Hygiene Automatic plus Shirts – Denim – Separate rinse – – – Drain / Spin –...
  • Page 38 Programme sequence = Low water level Special features in the programme sequences: = Medium water level Anti-crease: = High water level At the end of every programme, with = Intensive rhythm the exception of the Woollens = Normal rhythm programme, the drum continues to turn at intervals for up to 30 minutes to help = Gentle rhythm prevent creasing.
  • Page 39: Garment Care Label Symbols

    Garment care label symbols Washing Ironing The figure quoted in the bucket is the The number of dots indicates the maximum temperature the garment ironing temperature can be washed at. The number of Hot iron (max sole plate temp. bars under the symbol indicates the approx.
  • Page 40: Changing The Programme Sequence

    Changing the programme sequence Cancelling a programme Interrupting a programme ^ Switch the machine off with the You can cancel a programme at any K button. time after it has started. ^ Press the Start/Stop button. To continue with the same programme: ^ Switch the machine back on with the Options K button.
  • Page 41: Adding Or Removing Laundry After A Programme Has Started

    Changing the programme sequence Adding or removing laundry Safety lock after a programme has started The safety lock prevents the machine ^ Press the Door button to open the from being opened or the drum door. programme cancelled during a wash programme.
  • Page 42: Detergent

    For programmes with a pre-wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment of the detergent dispenser drawer. Add liquid detergent to this container for the main wash and to compartment for the pre-wash.
  • Page 43 Detergent Universal Detergent Detergent Specialist Proofing Fabric detergent detergent agent conditioner coloureds delicates Cottons – – – Minimum iron – – – Delicates – – Woollens – – – – Silks – – – – Express 20 – – – Hygiene –...
  • Page 44: Water Softeners

    Normally soiled Use a quantity of detergent as for soft Visibly dirty and/or just a few slight water. stains. Miele do not recommend connecting Heavily soiled the machine to a household water Visible dirt and stains and/or dried on softener.
  • Page 45: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid If starching frequently, thoroughly starch clean the dispenser compartment, Fabric conditioners make garments soft especially the siphon tube and to handle and help prevent static cling fabric conditioner channel, regularly. when tumble drying. See "Cleaning the detergent dispenser drawer".
  • Page 46: Cleaning And Care

    If you have no be hosed down. reason to wash occasionally at this high temperature, then run a Cottons 95°C A range of Miele branded cleaning and programme with detergent but no conditioning agents is available to laundry at regular intervals.
  • Page 47 Cleaning and care Cleaning the detergent dispenser drawer housing ^ Clean the siphon. 1. Remove the siphon from ^ Use a bottle brush to remove compartment and rinse under detergent residues and limescale warm running water. Clean the from the jets inside the detergent siphon tube in the same way.
  • Page 48: Cleaning The Dispensing Unit

    Cleaning and care Cleaning the dispensing unit Cleaning the dispensing tube The container should be cleaned each It is not normally necessary to clean the time you change brand of liquid dispensing tube. detergent. After refitting the container, sufficient detergent for 2-3 washes will still be in Cleaning the container and lid the system.
  • Page 49: Cleaning The Filter In The Water Inlet

    Cleaning and care ^ First turn off the stopcock. Cleaning the filter in the water inlet ^ Unscrew the threaded union connecting the free end of the inlet The washing machine has a filter to hose to the stopcock. protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more...
  • Page 50: Problem Solving Guide

    Problem solving guide With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations.
  • Page 51: Fault Messages In The Display

    Problem solving guide Fault messages in the display Problem Possible cause Remedy Fault – The water outlet is – Clean the drain filter and Check drainage blocked or the drain pump. system restricted. – The drain hose has – The maximum delivery been fixed too high.
  • Page 52: Problems With The Load Size Indicator Or Calibrating To Zero

    Problem solving guide Problems with the load size indicator or calibrating to zero Problem Possible cause Remedy There was already – Remove the laundry from the The display indicates <25% a load of or no laundry in the drum drum. load size is indicated when the machine –...
  • Page 53: Problems With The Automatic Liquid Detergent Dispensing System

    Problem solving guide Problems with the automatic liquid detergent dispensing system Problem Possible cause Remedy No liquid detergent The liquid detergent Add liquid detergent to the has been dispensed. container and tube are container and fill the tube with empty. liquid detergent as described in "Before using for the first time - Priming the liquid...
  • Page 54 Problem solving guide Problem Possible cause Remedy The laundry is not Liquid detergents – Instead of liquid detergent, clean even though the usually contain no use a general purpose dosage level is set bleaching agents. powder detergent correctly. They do not remove containing a bleaching fruit, coffee and tea agent.
  • Page 55: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The machine feet are not Level the machine (see The machine shakes during the spin cycle. level. "Installation and connection"). The laundry has not The machine detected an Include both large and been spun properly and imbalance during the final small items in the load as...
  • Page 56: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Possible cause Remedy Insufficient amounts of – Use more detergent. Grey, greasy particles cling to detergent were used to – Before washing the next load washed laundry. break down the particles run a Cottons 95°C of grease in heavily programme with powder soiled laundry.
  • Page 57: The Door Will Not Open

    Problem solving guide The door will not open Possible cause Remedy Insert the plug in the socket and switch on, and/or The machine is not switch the machine on with the K button. connected to the electricity supply and/or is not switched on.
  • Page 58: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Problem solving guide Opening the drum door in the Blocked drain outlet event of a blocked drain outlet If the drain outlet is blocked, up to and/or power failure 25 litres of water will be retained in the machine. ^ Switch the washing machine off. There is a lever behind the detergent Caution: if laundry has been drawer fascia panel.
  • Page 59 Problem solving guide Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry.
  • Page 60: After Sales Service

    Miele service – your Miele Dealer or technicians during servicing work for testing purposes and for updating the – Miele (see back cover for contact machine's programme data. details). When contacting your Dealer or Miele, Appliance guarantee...
  • Page 61: Installation And Connection

    Installation and connection Front view Inlet hose with "Waterproof" system Detergent dispenser drawer Electricity supply cable Drum door Flexible drain hose (with Access to drain filter, drain pump detachable swivel elbow) and emergency release Control panel Handle recesses for moving the machine Four height adjustable feet...
  • Page 62: Rear View

    Installation and connection Rear view Protruding lid for holding when Safety cap for transit bars moving the machine Transport clip for inlet and drain Electricity supply cable hoses and for storing transit bars when not in use Inlet hose with "Waterproof" system Dispensing tube for automatic liquid Drain hose detergent dispensing system...
  • Page 63: Installation Surface

    1. Pull on the attached stopper, retaining clips (available from the Miele Spare Parts Dept). Otherwise 2. then use a screwdriver to release the there is the danger of the machine catch at the top.
  • Page 64 Installation and connection ^ Using the spanner supplied, turn the ^ Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then ^ withdraw the transit bar. ^ withdraw the transit bar.
  • Page 65: Re-Fitting The Transit Bars

    Installation and connection To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder.
  • Page 66: Levelling The Machine

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 67: Building Under A Continuous Worktop/In A Kitchen Run

    Installation and connection Washer and Dryer stack The fitting of building-under kits and A Miele tumble dryer can be stacked stacking kits must only be with the washing machine. A "WTV" undertaken by qualified and stacking kit* is necessary. competent persons, in accordance...
  • Page 68: Dispensing Unit

    Installation and connection Dispensing unit Positioning the container The dispensing unit (liquid detergent For safety reasons the container, lid and base) is stored in dispensing unit must not be the drum when the washing machine positioned above sockets, switches, is delivered. lights etc and must be at a distance of at least 60 cm away from them.
  • Page 69 ^ Remove the stopper from the end of the tube. Extension tube A 5 metre long extension tube is available from your Miele dealer or the Miele Spare Parts Department as an optional extra. If the 5 metre tube is used, an...
  • Page 70 Installation and connection Fitting the base Only use the screws supplied to secure the dispensing unit to the lid of the washing machine. Using different screws could damage the washing machine. The tube must be attached to the outlet underneath the base before the base is screwed into position.
  • Page 71: The Miele Waterproof System

    Installation and connection The Miele Waterproof system 2) Electronic unit and washing machine housing The Miele Waterproof system protects the washing machine from water – Sump damage. Any leaking water is collected in a The system consists of three main sump in the base of the machine.
  • Page 72: Connection To The Water Supply

    Installation and connection Connection to the water supply The machine should be connected to the mains water supply in accordance The plastic casing of the safety with local and national safety valve contains electrical regulations. The German authorities do components. The Waterproof system not require it to have a non-return valve must only be connected to its own as the washing machine has been...
  • Page 73 Installation and connection Maintenance and care If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first. Only use a Miele Waterproof system hose should you need a replacement.
  • Page 74: Connection To The Drainage System

    If required, the drain hose can be extended to a length of 5 m. The necessary parts can purchased from the Miele Spare Parts Department or your Miele dealer. Adapter * For a delivery head of more than 1 m (up to a max.
  • Page 75: Electrical Connection U.k

    Installation and connection Electrical connection U.K. Non-rewireable plugs BS 1363 All electrical work should be carried out The fuse cover must be refitted when by a suitably qualified and competent changing the fuse, and if the fuse cover person, in strict accordance with is lost, the plug must not be used until a current national and local safety suitable replacement is obtained.
  • Page 76: Consumption Data

    Consumption data Load Consumption data Energy Water Duration in kWh in litres Short Normal Cottons 95°C 7.0 kg 2.20 2 h 19 min 60°C 7.0 kg 1.05 2 h 09 min 60°C 3.5 kg 0.64 1 h 12 min 40°C 7.0 kg 0.77 2 h 09 min...
  • Page 77: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 615 mm Depth with door open 975 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 97 kg Maximum floor load 1,600 Newton (approx.
  • Page 78: Settings Menu

    Settings menu Language The Settings menu can be used to alter the machine's electronics to suit The display can be set to appear in changing requirements. one of several different languages. Settings can be altered at any time. You can change the language via the Language sub-menu.
  • Page 79: Detergent Dosage

    Settings menu Detergent dosage Longer pre-wash Cottons If you change the brand of liquid The pre-wash for the Cottons detergent for the automatic dispensing programme can be extended by 6, 9 system you will also need to alter the or 12 minutes. dosage level set for it.
  • Page 80: Lock Code

    Settings menu Lock code The following will appear in the display: The code prevents the washing machine being used without your Lock code activated knowledge. When the code has been activated, you Once the washing machine is switched have to enter a code after switching the off, it can only be used again if the lock washing machine on.
  • Page 81: Temperature Unit

    Settings menu Temperature unit Keypad tone You can chose for the temperature to An audible tone sounds each time a be displayed in °C/Celsius or button is pressed. °F/Fahrenheit. The machine is delivered with the The option which is currently set will keypad tone switched off.
  • Page 82: Standby Display

    Settings menu Standby display Memory To save energy, the display goes out If an extra option has been selected and the indicator light for the Start/ for a programme, or the Stop button starts flashing slowly. recommended temperature or spin speed has been altered, the machine The display will always go out, will store the changes in memory at...
  • Page 83: Optional Accessories

    Miele specialist detergents designed to suit the fabric being washed. Miele have also developed a "Outdoor wear" range of specialist CareCollection This specialist detergent will clean your detergents and conditioning products water-repellent outerwear with care.
  • Page 84 Fabric conditioner This liquid detergent is particularly suitable for cleaning coloured and dark The Miele fabric conditioner will give your laundry a fresh, natural fragrance. garments. The special formulation offers effective stain removal, even at It makes garments soft to handle and...
  • Page 88 Alteration rights reserved/1209/W 5928 WPS EcoComfort M.-Nr. 07 484 000 / 00...

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