Dect 6.0 2-line cordless telephone/ answering system with caller id/ call waiting (37 pages)
Summary of Contents for AT&T TL72408
Page 1
User’s manual TL72108/TL72208/ TL72308/TL72408 5.8 GHz cordless telephone/answering system with caller ID/call waiting...
Page 2
AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model #: TL72108 (single handset)/TL72208 (two handsets)/ TL72308 (three handsets)/TL72408 (four handsets) Type: 5.8 GHz cordless telephone/answering system Serial #: Purchase date: Place of purchase: Both the model and serial number of your AT&T product can be found on the...
ID/call waiting User's manual Quick start guide Charger for cordless handset (One for TL72208) (Two for TL72308) (Three for TL72408) Power adapter for Power adapter for telephone base handset charger (One for TL72208) (Two for TL72308)
Getting started Quick reference guide - handset CHARGE On when the handset is charging in the telephone base or charger. Press to display caller ID information (page 34). PHONE/FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (page 15).
Getting started Quick reference guide - telephone base IN USE • On when handset is in use, when the answering system is answering an incoming call or when you are registering a handset. • Flashes when another telephone is in use on the same line or when you are deregistering handset(s) from the...
Getting started Installation preparation You must install and charge the battery before using the telephone. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see page 5). The filter will prevent noise and caller ID problems caused by DSL interference.
Getting started Telephone base & charger installation If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Getting started Battery installation & charging Install the battery as shown below. After installing the battery, you can make and receive short calls, but replace the handset in the telephone base or additional charger when not in use. For optimal performance, charge the handset battery for at least 16 hours before use.
Getting started Belt clip & optional headset To attach the belt clip: Snap the belt clip into the retaining tabs on both sides of the handset as shown in the figure. For handsfree headset conversations, use any industry standard 2.5 mm headset (purchased separately).
Getting started Installation options NOTE: The mounting bracket must be used for both tabletop and wall mounting positions. The telephone base comes with the mounting bracket already installed for desktop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required.
Page 12
Getting started Installation options Desktop to wall mount installation (continued) 2. Plug the telephone line cord and power adapter into the telephone base. Bundle the telephone line cord and power adapter cord, and secure them with a twist tie before placing them in the bracket channels. 3.
Page 13
Getting started Installation options Wall mount to desktop installation To change the telephone base from the wall mount position to desktop position. 1. Make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin. 2.
Page 14
Getting started Installation options Wall mount to desktop installation (continued) 4. Plug the telephone line cord into the telephone base and telephone wall jack, then plug the power adapter plug into the telephone base and an electrical wall outlet not controlled by a wall switch (see page 5) and place the cords in the bracket channels.
Telephone operation Elapsed time PHONE 0:00:30 NOTE: Pressing /FLASH to PHONE access services from your local telephone service provider will not affect the elapsed time. Elapsed time SPEAKER 0:00:30 Handset operation Making a call To make a call: • Press PHONE /FLASH the telephone number.
Page 16
Telephone operation REDIAL 555-1234 Handset operation Auto off A call will be ended automatically when you put the handset in the telephone base or charger. Last number redial To view the five most recently dialed numbers: • Press REDIAL /PAUSE recently called number (up to 30 digits).
Telephone operation **PAGING** Handset operation Handset locator The handset locator feature is useful if you misplace a handset. To start the paging tone: • Press HANDSET LOCATOR at the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate the handset(s).
Telephone operation Volume control Options while on calls Volume control Press the VOLUME handset to adjust listening volume. Each press of the button increases or decreases the volume. NOTES: 1. All volume settings (normal handset, speakerphone and headset) are independent. 2.
Page 19
Telephone operation NOTE: You cannot OFF/ press CLEAR to exit redial, directory or caller ID access without ending the call. Options while on calls Mute The mute function allows you to silence the microphone. You can hear the caller, but the caller will not be able to hear you.
Telephone operation NOTES: 1. While reviewing the directory on a call, editing an entry is not allowed. For more details about the directory, see page 25. 2. While reviewing the caller ID history on a call, storing the caller ID number in the directory is not allowed.
4. A maximum of two handsets can be used at once on the same intercom call. For model TL72408, four handsets can be used for two different intercom calls at once. 5. During an intercom call, there will be an alert tone signaling an incoming call.
Call transfer using intercom Use the intercom feature to transfer an outside call from one handset to another. (This feature is not available on model TL72108.) Models TL72208/TL72308/TL72408 1. During a conversation with an outside call, press INT The outside call is automatically placed on hold and TRANSFER TO: is displayed on the screen.
Telephone operation > DIRECTORY CALL LOG > DIRECTORY CALL LOG > RINGER VOLUME RINGER TONE RINGER VOLUME Handset settings Using the feature menu, you can change settings to customize how the telephone works. 1. Press MENU/ SELECT phone is not in use) to enter the feature menu.
Telephone operation > DIRECTORY CALL LOG > RINGER TONE KEY TONE RINGER TONE > DIRECTORY CALL LOG > KEY TONE LANGUAGE KEY TONE Handset settings Ringer tone This feature allows you to choose one of 10 ringer tones. To choose a ringer tone: 1.
Page 25
Telephone operation > DIRECTORY CALL LOG > LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH Handset settings Language In this menu, you can select the language used for all screen displays. To select a language: 1. Press MENU/ SELECT feature menu. 2. Use to scroll to the >LANGUAGE menu, then press MENU...
Telephone operation > DIRECTORY CALL LOG > CLR VOICE MAIL DIRECTORY TURN INDICATOR OFF? NOTES: 1. Telephone company voicemail may alert you to new messages with stutter (broken) dial tone. Contact your telephone company for more details. 2. For information about using your voicemail service contact your telephone company for...
Page 27
Telephone operation Handset settings Temporary ring silencing Press OFF/ or MUTE/ CLEAR telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume. NOTE: If more than one handset is installed, each handset will ring when there is an incoming call unless the volume is turned off.
Directory Pat Williams 555-1234 Directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory at a time.
Directory > DIRECTORY CALL LOG > REVIEW STORE > STORE REVIEW ENTER NUMBER 555-1234_ New directory entries To create and store a new directory entry 1. Press MENU/ SELECT feature menu. 2. Press /SELECT again to enter the MENU >DIRECTORY menu. 3.
Page 30
Directory ENTER NAME Pat Williams_ NOTE: The first letter of every word will be capitalized. The remaining letters in a word will be lowercase as shown in the chart on the right. Pat Williams 555-1234 New directory entries 7. Enter the name when prompted. •...
Directory Andrew 555-6789 Barbara 555-9876 Directory review To review directory entries 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. -OR- You can also display the first listing in the directory by first pressing MENU/ /SELECT again to choose then press...
Directory Directory search To search by name 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press the dial pad keys (2-9) to start a name search.
Directory Andrew 555-6789 EDIT NUMBER 555-1234 EDIT NAME Andy Andy 555-1234 To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use directory search or review (pages 28-29) to display an entry.
Caller ID operation CHRISTINE SMITH 908-555-0100 10:01 11/23 NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. The time and date are sent by the telephone company along with the call information.
Page 35
Caller ID operation CHRISTINE SMITH 908-555-0100 10:01 11/23 Caller ID operation How the caller ID history (call log) works The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or to copy the caller’s name and number into your directory.
Caller ID operation Chris 908-555-0100 10:01 11/23 HANDSET 1 6 MISSED CALLS Pat Williams 555-1234 10:31 11/23 Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory.
Caller ID operation HANDSET 1 6 MISSED CALLS Pat Williams 555-1234 10:31 11/23 Jeffrey Adams 555-9876 10:21 11/23 Chris Thompson 908-555-0100 10:11 11/23 The various dialing options are: 555-5555 555-555-5555 1-555-555-5555 1-555-5555 Caller ID history To review caller ID history 1.
Page 38
Caller ID operation NOTE: If both the name and number are not provided, UNABLE TO SAVE will be displayed. Caller ID history /SELECT to copy this entry into your • Press MENU directory. You will be given the opportunity to edit the name or the number (page 30) if they are not provided.
Answering system operation About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features.
Answering system operation About the answering system The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and the total maximum recording time is 14 minutes. Messages will remain available for replay until you delete them.
Answering system operation NOTE: If the clock was not set when a message was recorded, the system will announce "Time and day not set" before the message is played back. Day & time announcement To check day & time You can press CLOCK when the system is idle to hear the current day and time.
Answering system operation Answering system mode Unless you change it, the answering system will be on, that is, ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages.
Answering system operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement: “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording.
Page 44
Answering system operation Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear “Announcement. Press PLAY or press RECORD." PLAY 2. Press /STOP 3. Press DELETE during playback to delete your announcement, "Announcement deleted." will be announced. Press ANNC.
Answering system operation NOTE: To adjust the voice prompt volume, press VOLUME Answering system setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. To change the answering system setup: 1. Press SETUP repeatedly to hear the settings for different features.
Page 46
Answering system operation Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.
Page 47
Answering system operation Answering system setup Base ringer volume You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting: 1.
Answering system operation NOTE: The message alert tone will beep only if all the conditions below are met: Answering system is on. Message alert tone setting is on. There are new messages. Answering system setup Message alert tone When the message alert tone is set to there is at least one new message, the telephone base will beep every 10 seconds.
Answering system operation Message playback PLAY Press /STOP system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first).
Answering system operation Microphone Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else who uses the answering system.
Answering system operation Message counter Message counter displays The message counter usually displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. 0 (flashing) The clock needs to be set (page 38). 1-99 Total number of messages and memos, or message number currently playing.
Answering system operation NOTES: 1. If a valid remote access code is not entered, the call will be ended automatically. 2. If you pause for more than four seconds during remote access, you will hear a help menu listing all features and commands.
Page 53
Answering system operation Remote access Press to record a new announcement. Press to turn the answering system on or off. Press to end remote access (the call will be terminated). 4. Hang up to end the call and save all undeleted messages.
Appendix Screen icons, indicator lights & tones Screen icons & alert tones HANDSET 1 25 MISSED CALLS MUTE 11/23 10:21 Indicator lights IN USE • On when handset is in use, when the answering system is answering an incoming call or you are registering a handset.
XX MISSED CALLS There are new calls in the caller ID CONNECTING ... ** PAGING ** HANDSET X IS CALLING (For TL72208/TL72308/ TL72408) An extension phone or one of the LINE IN USE handsets is in use. NO LINE No telephone line is connected.
Handset display screen messages Screen display messages UNABLE TO CALL TRY AGAIN NOT AVAILABLE AT THIS TIME MICROPHONE ON INTERCOM TO: (For TL72208/TL72308/ TL72408) INTERCOM ENDED CALLING HANDSET X (For TL72208/TL72308/ TL72408) TRANSFER TO: (For TL72208/TL72308/ TL72408) CALL TRANSFERED You have transferred an outside call...
2 and handset 3. You can register one additional handset, which will be assigned as handset 4. The TL72408 has four pre-registered handsets, so you cannot register any additional handset to it. Handsets purchased separately need to be registered to the telephone base before use.
Appendix Replacing a handset You may need to de-register your handsets if: You have four registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register each handset you wish to use.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at 1 (800) 222–3111 • Make sure the power cord is securely plugged in. My phone doesn’t work • Make sure that the battery connector is securely plugged at all.
Page 60
Appendix Troubleshooting • Eliminate any background noise. Noise from a television, • If the other phones in your home are having the same My cordless • Make sure the power cord is securely plugged into the handset isn’t performing normally. •...
Page 61
Appendix Troubleshooting • Other electronic products can cause interference with • If the cordless handset is in its telephone base or The batteries will not hold a charge. • Charge the battery in the cordless handset for at least • If the battery is depleted, it may take approximately four •...
Page 62
Appendix Troubleshooting • If your phone is plugged in with a modem or a surge • Relocate your phone to a higher location. The phone will • If the other phones in your home are having the same • Disconnect the telephone base from the telephone jack, I hear other calls while using my phone.
Page 63
Appendix Troubleshooting • If the other phones in your home are having the same • Test a working phone at the phone jack. If another • Other electronic products can cause interference with • Re-install the battery, and place cordless handset in the •...
Page 64
Appendix Troubleshooting The charge • Make sure the power and line cords are plugged in light is off. correctly and securely. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Page 65
Appendix Troubleshooting Incomplete • If a caller leaves a very long message, part of it may messages. • If the caller pauses for more than seven seconds, the • If the system’s memory becomes full during a message, • If the caller's voice is very soft, the system may stop Difficulty hearing •...
Page 66
Appendix Troubleshooting • Make sure to enter your remote access code correctly System does not respond to remote commands. • Make sure you are calling from a touch-tone phone. • The answering system may not detect the remote access • There may be noise or interference on the phone line System does •...
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Page 69
Appendix Important safety information Especially about cordless telephones: • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: PACEMAKER PATIENTS •...
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
Page 72
Appendix FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit 3111 . In Canada, call What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
Page 75
Appendix Limited warranty What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
Page 76
Appendix Limited warranty What must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and Include “valid proof of purchase”...
Index Technical specifications 5.8 GHz digital spread spectrum frequency hopping technology This technology digitally transmits your voice across multiple channels in both the 5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity and advanced privacy against eavesdropping on your calls, while not interfering with wireless routers.
Need help?
Do you have a question about the TL72408 and is the answer not in the manual?
Questions and answers