Adjust the paper
guides
Printer does not feed paper, envelopes, or specialty media
Check for paper jams
Check media loading
Make sure the printer is
set as the default
printer and is not on
hold or paused
Banner paper jams
Clear banner paper
jams
Adjust the paper guides:
•
When using media less than 8.5 inches wide
•
To rest against the edges of the paper or media, making sure it does not buckle
Check for and clear any paper jams. For more information, see "Paper jams" on page 135.
•
Verify that the specialty media is loaded correctly. For more information, see "Loading
various paper types" on page 5.
•
Try loading one page, envelope, or sheet of specialty media at a time.
To set printer as default:
1
From the Finder desktop, choose Applications
Setup Utility.
2
From the Printer List dialog, select your printer.
3
Click the Make Default icon.
To resume print jobs:
1
From the Finder desktop, choose Applications
Setup Utility.
2
From the list of printers, double-click the name of your printer.
3
From the printer pop-up menu, click Start Jobs if you want to resume all print jobs in
the queue; if you want to resume a particular print job, select the document name, and
then click Resume.
1
Press
to turn off the printer.
2
Remove the jammed banner paper from the printer.
Troubleshooting
1
2
Utilities
Utilities
136
Print Center/Printer
Print Center/Printer