Scan Troubleshooting - Lexmark X5450 User Manual

Check quality of
original document
Are you scanning from
a newspaper,
magazine, or glossy
paper?
Check document
placement
Partial document or photo copies
Check document
placement
Check paper size
Check Original Size
setting

Scan troubleshooting

Scanner does not respond
Check messages
Check power
Make sure the printer is set
as the default printer and
is not on hold or paused
Software may not be
installed correctly
If the quality of the original document is not satisfactory, try using a clearer version of the
document or image.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see "Scanning
clear images from magazines or newspapers" on page 34.
Make sure the document or photo is loaded facedown on the scanner glass in the upper
left corner.
Make sure the document or photo is loaded facedown on the scanner glass in the upper
left-hand corner.
Make sure the paper size being used matches the size you selected.
Make sure that the Original Size setting is Automatic or the size of the original
document that you are copying.
If an error message is displayed, see "Error messages" on page 138.
If the light is not on, see "Power button is not lit" on page 121.
To set printer as default:
1
From the Finder desktop, choose Applications
Setup Utility.
2
From the Printer List dialog, select your printer.
3
Click the Make Default icon.
To resume print jobs:
1
From the Finder desktop, choose Applications
Setup Utility.
2
From the list of printers, double-click the name of your printer.
3
From the printer pop-up menu, click Start Jobs if you want to resume all print jobs
in the queue; if you want to resume a particular print job, select the document name,
and then click Resume.
For more information, see "Software may not be installed correctly" on page 124.
Troubleshooting
128
Utilities Print Center/Printer
Utilities Print Center/Printer