Scan Was Not Successful; Scanning Takes Too Long Or Freezes The Computer; Poor Scanned Image Quality - Lexmark X5450 User Manual

Scan was not successful

USB cable may not be
connected
Reboot computer
Software may not be
installed correctly

Scanning takes too long or freezes the computer

Other software may be
running
Change the scanning
resolution to a lower
value

Poor scanned image quality

Check messages
Clean the scanner glass
Adjust the quality of the
scan
Review steps to improve
print quality
Are you scanning from a
newspaper, magazine, or
glossy paper?
Check quality of original
document
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
Turn off and then restart your computer.
For more information, see "Software may not be installed correctly" on page 124.
Close all programs not being used.
1
From the Finder desktop, double-click the Lexmark 5400 Series folder.
2
Double-click the Lexmark 5400 Series Center icon.
3
Click Preview/Edit to open the Scan dialog.
4
Click to open the Scan Setup drawer.
5
From the Resolution (DPI) pop-up menu on the Settings tab, choose a lower scanning
resolution value.
If an error message is displayed, see "Error messages" on page 138.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with
water.
1
From the Finder desktop, double-click the Lexmark 5400 Series folder.
2
Double-click the Lexmark 5400 Series Center icon.
3
Click Preview/Edit.
4
Click to open the Scan Setup drawer.
5
From the Resolution (DPI) pop-up menu on the Settings tab, select a higher
resolution.
6
Click .
See "Improving print quality" on page 115.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see
"Scanning clear images from magazines or newspapers" on page 34.
If the quality of the original document is not satisfactory, try using a clearer version of
the document or image.
Troubleshooting
USB symbol.
129