Other Services - IBM NetVista S42 Quick Reference

In all other countries or regions, contact your IBM reseller or IBM marketing
representative.

Other services

™
IBM Update Connector is a remote communication tool that you can use with
some IBM computers to communicate with the HelpCenter. Update Connector
enables you to receive and download updates for some of the software that
might come with your computer.
If you travel with your computer or relocate it to a country where your
NetVista machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be performed by
IBM or by IBM resellers who are authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not
be available in all countries. International Warranty Service is delivered
through the method of service (such as depot, carry-in, or on-site service) that
is provided in the servicing country. Service centers in certain countries might
not be able to service all models of a particular machine type. In some
countries, fees and restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://www.ibm.com/pc/support/, and click Warranty Lookup. Eligible IBM
computers are identified by their four-digit machine types. For more
information about International Warranty Service, see Service Announcement
601-034 at http://www.ibm.com/. Click Support & downloads, click
Announcement letters, and click Announcements search. In the Search by
letter number only field, type 601-034, and click Search.
IBM Integrated Technology Services offers a broad range of information
technology support, implementation, and management services. For more
information about these services, refer to the Integrated Technology Services
Web site at http://www.ibm.com/services/its/.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft
Product Support Services Web site at http://support.microsoft.com/directory/,
or you can contact the IBM HelpCenter. Some fees might apply.
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Quick Reference