Verifying Component Failure - HP P6000 Replacement Instructions

NOTE:
Alloy (gray)-colored latches on components like the controller
means the component is warm-swappable. Halt the I/O of the
failing controller with HP P6000 Command View before remov-
ing this component.
There are two controllers at the rear of the controller enclosure.
See Figure 1 for the locations.
1. Controller 1
Figure 1 Controller locations
.

Verifying component failure

Use the following methods to verify component failure:
Analyze any failure messages received. HP Insight Remote Support
Software provides a recommended fault monitoring solution.
Check status using HP P6000 Command View:
1. In the navigation pane, select Storage system > Hardware >
Controller Enclosure and then select the controller.
2. The status is displayed in the Condition/State field. An opera-
tional state of (Failed) would indicate a fault that may require
a replacement.
3. To help identify the correct controller, click Locate > Locate On.
This causes the blue UID indicator to light on the controller
module at the rear of the controller enclosure.
Check the controller status LEDs as shown in
Figure 2 Controller status LEDs
.
Table 1 Controller status LEDs
Item LED Indication
Blue LED identifies a specific controller
1
module within the enclosure.
Green LED indicates controller health. LED
2 flashes green during boot and becomes
solid green after boot.
2. Controller 2
Figure 2 and Table 1.
Item LED
3
4 MEZZ
5
6
Removing a controller
CAUTION:
Verify the location of the controller being serviced. Removing
the wrong controller can result in data loss.
NOTE:
Replacement controllers do not have DIMM modules, therefore
the DIMMs from the controller being removed must be trans-
ferred to the replacement controller.
HP recommends that you replace the controller while the con-
troller enclosure is powered on to ensure the controller software
on the redundant controller is copied to the controller being
installed.
1. Halt I/O to the controller with HP P6000 Command View:
a. In the navigation pane, select Storage System > Hardware >
Controller Enclosure.
b. Select the appropriate controller (Controller 1 or Controller 2)
to halt.
c. Click the Shut down tab.
d. In the Halt Controller section of the Shut Down Controller
window, click Halt. This halts controller processing while the
power remains on.
2. Disconnect the SAS, Fibre Channel, Ethernet, and console cables
from the halted controller. Ensure they are marked to facilitate
reconnecting later.
Page 2
Indication
Flashing amber indicates a controller termin-
ation, or the system is inoperative and at-
tention is required. Solid amber indicates
that the controller cannot reboot and that
the controller should be replaced. If both
the solid amber and solid blue LEDs are lit,
the controller has completed a warm remov-
al procedures, and can be safely swapped.
Indicator is not used on FC controller. The
indicator is used on the FC-iSCSI or iSC-
SI/FCoE controller to indicate iSCSI module
status.
Green LED indicates write-back cache
status. Slow flashing green LED indicates
standby power. Solid green LED indicates
cache is good with normal AC power ap-
plied.
Amber LED indicates DIMM status. The LED
is off when DIMM status is good. Slow
flashing amber indicates DIMMs are being
powered by battery (during AC power
loss). Solid amber indicates a DIMM failure.