Ups Troubleshooting - HP NetStorage 6000 User Manual

UPS Troubleshooting

Not HP Supplied. The following UPS troubleshooting information is provided for your
convenience. Please contact APC directly if you have questions (model number APC Smart-UPS
2200). See your UPS manual for contact information.
Problem
UPS will not turn on. UPS input circuit
UPS will not turn on
or off.
UPS operates on
battery even though
normal line voltage is
thought to exist.
UPS beeps
occasionally.
UPS does not provide
expected back-up
time.
Front panel indicates
flash sequentially.
All indicators are lit
and the UPS emits a
constant tone.
Possible Cause
breaker tripped.
Very low or no utility
voltage.
Computer interface or
accessory problem.
UPS input circuit
breaker tripped.
Very high, low or
distorted line voltage.
Normal UPS
operation.
UPS battery is weak
due to recent outage
or is near the end of
its service life.
UPS is overloaded
UPS has been
shutdown by remote
control.
Internal UPS fault.
Troubleshooting and Error Codes
Reduce the load on the UPS by unplugging
equipment and reset the circuit breaker by pressing
the plunger back in.
Check the AC power supply to the UPS with a table
lamp and if the lamp is dim, have the voltage checked.
Disconnect the computer interface or accessory. If the
UPS now works normally, check the interface cables,
the computer and attached accessories.
Reduce the load on the UPS by unplugging
equipment and reset the circuit breaker by pressing
the plunger back in.
Test the input voltage with the utility voltage display.
Inexpensive fuel powered generators can distort the
voltage. If acceptable to the load, reduce the UPS
sensitivity.
None.
Charge the battery. The UPS batteries require
charging after an extended power outage.
Check the UPS load display. Unplug the less
important equipment, such as a printer.
None.
Do not attempt to use the UPS. Turn the UPS off and
have it serviced immediately.
UPS Troubleshooting
Solution
E-8