Oki OKIPAGE6w User Manual page 79

Problem: The OKIPAGE 6w printer and its software driver have been installed, but data is
not being fed to the printer.
Solution: If you have a driver for another printer already installed which controls the
parallel port, it is interfering with the OKIPAGE 6w driver. Remove or disable the
other printer driver software (contact the manufacturer of the other printer if you
need instructions on removing/disabling their software).
Problem: "Initialization Error" appears on the Status Monitor.
Solution: Make sure the printer is powered on and/or that the bi-directional cable is
properly connected, then click RETRY.
Problem: Text is printing in a very small size.
Solution: You have selected a system font: system fonts will not print correctly. Switch to a
True Type font.
Problem: Printer output, such as the number of copies, does not match the settings you
have made in the Status Monitor.
Solution: Individual settings made in your software application will override the settings in
the Status Monitor. Change the settings in your software application.
Problem: You deleted a print job and the OKIPAGE 6w will not print any subsequent jobs.
Solution: Some applications will not pass the "delete/cancel" information to the OKIPAGE
6w software. To remove such incomplete jobs from the OKIPAGE 6w print
queue, restart Windows.
Problem: The Status Monitor displays a non-correctable error (printer icon flashing
between red and yellow).
Solution: 1. Enter "Print Manager" and delete any print jobs.
2. Close the Status Monitor.
3. Power the printer off and on.
4. Reboot Windows.
If you still experience a "non-correctable" error, call 1-800-Okidata (1-800-654-
3282)
OKIPAGE 6w 79