HP D5970A - NetServer - LCII User Manual page 4

6 Troubleshooting ............................................................................................ 27
Troubleshooting Tools ..................................................................................... 27
Common Installation Problems........................................................................ 28
Troubleshooting Sequence.......................................................................... 28
If the System Will Not Power On ................................................................. 29
If the System Powers On but the System Fails the
POST (Power-On Self Test) ........................................................................ 30
If the System Passes the POST (Power-On Self
Test) but Will Not Function .......................................................................... 30
Error Messages ............................................................................................... 31
7 Service and Support...................................................................................... 33
System Design, Integration, and Support ........................................................ 33
Information and Support When You Need It.................................................... 34
HP NetServer Navigator CD-ROM Status Report ........................................... 34
HP NetServer Information Assistant ................................................................ 35
CompuServe Discussion Forum and Library................................................... 36
World Wide Web and Internet FTP ................................................................. 36
Bulletin Board System...................................................................................... 37
Automated Fax ................................................................................................ 37
HP NetServer Support News ........................................................................... 38
Telephone Support .......................................................................................... 38
Obtaining HP Repair and Telephone Support ................................................. 39
Ordering HP Cables, Drive Trays, and Technical Publications ....................... 39
Telephone Ordering Information ................................................................. 40
Contacting HP Regional Headquarters............................................................ 41
Joining CompuServe ....................................................................................... 42
8 Warranty and Software License ................................................................... 45
HP NetServer LH Pro On-Site Limited Warranty............................................. 45
Three Year On-Site Limited Hardware Warranty ........................................ 45
HP Software Product License and Limited Warranty ...................................... 49
Software License Agreement ...................................................................... 49
Software Product Limited Warranty............................................................. 51
A Control Panel Description............................................................................. 53
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