Troubleshooting; Solving Common Problems - HP Z400 - Workstation Installation Manual

Slot ID
Compatible media cards
For a list of supported USB media cards for the HP 22-in-1 (USB) Media Card Reader, see the
"Compatible Media Cards" document available on the CD included with this kit.
NOTE: The HP 22-in-1 (USB) Media Card Reader is not compatible with 1394 devices.

Troubleshooting

Solving common problems

The following table lists possible problems, the possible cause of each problem, and the
recommended solutions.
Table 1 Solving Common Problems
Problem
USB connector is not
available on the system
board.
Media card does not work in a
digital camera after formatting
it in Microsoft® Windows®
XP.
A write-protected or locked
error occurs when attempting
to write to the media card.
ENWW
Media
●
CompactFlash Card Type I
●
CompactFlash Card Type II
●
MicroDrive
●
Memory Stick (MS)
●
MagicGate Memory Stick (MG)
●
MagicGate Memory Stick Duo
●
Memory Stick Select
●
Memory Stick Duo (MS Duo)
●
Memory Stick PRO (MS PRO)
●
Memory Stick PRO Duo (MS PRO Duo)
●
Memory Stick PRO-HG Duo
●
Memory Stick Micro (M2) (adapter required)
Possible Cause
All USB ports on the computer
are used or none are
available.
By default, Windows XP
formats any media card with a
capacity greater than 32 MB
with the FAT32 format. Most
digital cameras use the FAT
(FAT16 and FAT12) format
and cannot operate with a
FAT32 formatted card.
Media card is locked. Locking
the media card is a safety
feature that prevents writing to
and deleting from an SD/
Memory Stick/PRO card.
Solution
Purchase and install a USB expansion card that is
appropriate for your system.
Either format the media card in the digital camera or
select FAT file system to format the media card in a
computer with Windows XP.
If using an SD card, make sure that the lock tab located
on the right of the SD card is not in the locked position. If
using a Memory Stick/PRO card, make sure that the lock
tab located on the bottom of the Memory Stick/PRO card
is not in the locked position.
Troubleshooting 7