HP Brio ba600 User Manual page 39

Serial or Parallel Port Test Error
Problem
POST displays a port test
error.
More Advanced Troubleshooting
If the problem persists, contact your authorized support provider
Possible cause
The port is incorrectly
configured in the PC's Setup
program.
A connected device may be
incorrectly connected and not
switched on.
Incorrect device drivers may be
installed.
Run DiagTools. Refer to page 18.
You may need to update your
PC's Basic Input Output System
(BIOS).
The system board is not
working.
Troubleshooting Help Zone
To try and fix this ...
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup
appears, press the F2 key. Refer to page 20.
3 Check the port is enabled and the correct setting is
selected under I/O Device Configuration in the
Advanced menu.
1 Switch off the PC.
2 Plug the cables into the correct connectors on the back
of the PC.
3 Switch on the PC and the external devices.
Refer to the documentation for your serial or parallel
device.
Create a floppy to update your PC's BIOS. Refer to page
20.
1 Disconnect the power cord.
2 Remove the PC's cover
3 Replace the system board by a known working board
from the same model of PC (refer to page 46).
4 Close the PC, reconnect the power cord and check that
the PC works.
5 If the port works, contact your authorized support
provider for further troubleshooting information.
(
refer to page 44).
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