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HP BL685c - ProLiant - 4 GB RAM User Manual

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HP ProLiant BL685c Generation 5 Server Blade

User Guide

Part Number 457431-001
October 2007 (First Edition)


Table of Contents

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  Summary of Contents for HP BL685c - ProLiant - 4 GB RAM

  • Page 1: User Guide

    HP ProLiant BL685c Generation 5 Server Blade User Guide Part Number 457431-001 October 2007 (First Edition)
  • Page 2 © Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs ............................7 SAS and SATA hard drive LEDs........................8 SAS and SATA hard drive LED combinations ....................8 System board components.......................... 9 Mezzanine connector definitions ..................... 10 DIMM slots ...........................
  • Page 4 Accessing a server blade with local KVM ..................40 Accessing local media devices ......................40 Software and configuration utilities ....................42 Server blade deployment tools ........................42 RBSU requirement for Linux deployment.................... 42 Software drivers and additional components ..................42 HP BladeSystem c-Class Advanced management ................
  • Page 5 Troubleshooting flowcharts ........................63 Start diagnosis flowchart ........................ 64 General diagnosis flowchart ......................65 Server blade power-on problems flowchart ..................67 POST problems flowchart ....................... 69 OS boot problems flowchart ......................71 Server fault indications flowchart ..................... 73 POST error messages and beep codes ....................... 75 Battery replacement ........................
  • Page 6: Component Identification

    Component identification Front panel components Item Description Hard drive bay 2 Server blade handle Server blade handle release button Serial pull tab Hard drive bay 1 Local I/O cable connector* Power On/Standby button * The local I/O cable connector is used with the local I/O cable to perform some server blade configuration and diagnostic procedures.
  • Page 7: Front Panel Leds

    Front panel LEDs Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal operation Amber flashing = Degraded condition Red flashing = Critical condition NIC 1 LED* Green = Network linked Green flashing = Network activity Off = No link or activity...
  • Page 8: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been and blue received for this drive;...
  • Page 9: System Board Components

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing irregularly Amber, flashing The drive is active, but a predictive failure alert has been regularly (1 Hz) received for this drive. Replace the drive as soon as possible. Flashing irregularly Off The drive is active, and it is operating normally. Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline.
  • Page 10: Mezzanine Connector Definitions

    Item Description Enclosure connector 2 System board thumbscrew Embedded NIC Embedded NIC Smart Array E200i cache module (under mezzanine card 3) SAS cable Processor socket 1 (populated) DIMM slots (Processor 1 memory banks A and B) System battery DIMM slots (Processor 3 memory banks E and F) Processor socket 3 System board thumbscrew System maintenance switch (SW2)
  • Page 11: Dimm Slots

    DIMM slots For installation guidelines and population order, see "Memory option (on page 33)." System maintenance switch Position Function Default iLO 2 security override Configuration lock Reserved Reserved Password disabled Reset configuration Reserved Reserved *To access redundant ROM, set S1, S5, and S6 to ON. System maintenance switch procedures When you perform troubleshooting steps, this guide may instruct you to perform the following procedures: Clear the system configuration.
  • Page 12: Clearing The System Configuration

    Clearing the system configuration RBSU can be used to restore the factory default configuration. For more information, see "HP ROM-Based Setup Utility (on page 49)." If the system is unable to boot into RBSU, use the following steps to clear the system configuration: Power down the server blade (on page 14).
  • Page 13: Local I/O Cable

    Local I/O cable Item Connector Description Server blade For connecting to the local I/O cable connector on the server blade front panel Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 13...
  • Page 14: Operations

    Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: Use a virtual power button selection through iLO 2. Press and release the Power On/Standby button.
  • Page 15: Remove The Server Blade

    Remove the server blade Identify the proper server blade. Power down the server blade (on page 14). Remove the server blade. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 16: Install The Access Panel

    Install the access panel Place the access panel on top of the server blade with the hood latch open. Allow the panel to extend past the rear of the server blade approximately 0.8 cm (0.2 in). Engage the anchoring pin with the corresponding hole in the latch. Push down on the hood latch.
  • Page 17 Install DIMM baffles for processor 1 and 3 memory banks with the R toward the front of the server blade. Install DIMM baffles for processor 2 and 4 memory banks with the L toward the front of the server blade. Install the access panel (on page 16).
  • Page 18: Setup

    Setup Overview Installation of a server blade requires the following steps: Install and configure an HP BladeSystem c-Class enclosure. Install any server blade options. Install interconnect modules in the enclosure. Connect the interconnect modules to the network. Install a server blade. Complete the server blade configuration.
  • Page 19: Interconnect Device Mapping

    Interconnect device mapping To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels NIC 1 (Embedded) NIC 2 (Embedded) NIC 3 (Embedded) NIC 4 (Embedded) Mezzanine 1 3 and 4...
  • Page 20 For detailed information on the c7000 or other BladeSystem enclosures, see the appropriate enclosure setup guide or server blade user guide. Enclosure documentation is located at the HP website ( Server blade documentation is located at the HP website ( To install a server blade: Remove the blank.
  • Page 21 Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then rotate the right edge downward (clockwise). Lift the left side of the device bay shelf to disengage the three tabs from the divider wall, and then remove it from the enclosure.
  • Page 22 Remove the connector covers. Prepare the server blade for installation. Setup 22...
  • Page 23 Install the server blade. CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank. Install blanks in any empty bays: Locate the coupler plate that ships with the server blade.
  • Page 24: Connecting To The Network

    Install the second blank onto the tabs on the coupler plate, and then slide the second blank back until it locks into place. Install the full-height blank into the device bay. Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network.
  • Page 25: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 26: Processor Option

    Prepare the hard drive. Install the hard drive. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS and SATA hard drive LEDs" on page 8). Resume normal server blade operations. Processor option WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 27 CAUTION: To avoid damage to the system board: Do not touch the processor socket contacts. Always install the processor socket cover after removing the processor from the socket. Do not tilt or slide the processor when lowering the processor into the socket. CAUTION: To avoid damage to the processor: Handle the processor only by the edges.
  • Page 28 CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Remove the processor socket protective cover. Retain the cover for future use. CAUTION: Failure to completely open the processor retaining latch prevents the processor from seating during installation, leading to hardware damage.
  • Page 29 If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 30 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Close the processor retaining bracket and the processor retaining latch. Hardware options installation 30...
  • Page 31 Remove the thermal interface protective cover from the heatsink. IMPORTANT: Do not install the air baffles on heatsinks for processors 3 and 4. If the heatsink will be installed on processor 1 or 2, expose the adhesive and apply the air baffles to the side of the heatsink that will face the center of the server.
  • Page 32 Processor 3 or 4 Processor 1 or 2 CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). Install the heatsink: Hardware options installation 32...
  • Page 33: Memory Option

    Processor 3 or 4 Processor 1 or 2 Repeat these steps for the second processor and heatsink. Install the access panel (on page 16). Install the server blade ("Installing a server blade" on page 19). Power up the server blade (on page 14). Memory option You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs.
  • Page 34: Advanced Ecc Memory

    For DIMM slot locations and bank assignments, see "DIMM slots (on page 11)." Advanced ECC memory Advanced ECC memory is the default memory protection mode for this server blade. In Advanced ECC, the server blade is protected against correctable memory errors. The server blade provides notification if the level of correctable errors exceeds a pre-defined threshold rate.
  • Page 35: Mezzanine Card Option

    Remove the server blade (on page 15). Remove the access panel (on page 15). Remove the DIMM baffle. Open the DIMM slot latches. Install the DIMM. Install the DIMM baffle (on page 16). Install the access panel (on page 16). Install the server blade ("Installing a server blade"...
  • Page 36: Hp Smart Array E200I Controller Battery Pack Option

    Remove the mezzanine connector cover. Retain the cover for future use. Install the mezzanine card. Press down above the connector to seat the board. Install the access panel (on page 16). Install the server blade ("Installing a server blade" on page 19). Power up the server blade (on page 14).
  • Page 37 CAUTION: To prevent a server blade malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress. CAUTION: After the server blade is powered down, wait 15 seconds and then check the amber LED before removing the battery from the cache module.
  • Page 38 Install the Smart Array E200i battery pack on the new cache module provided in the option kit. Install the new Smart Array E200i cache module. Install mezzanine card 3, if necessary. Install the access panel (on page 16). Install the server blade ("Installing a server blade"...
  • Page 39: Cabling

    Cabling SAS cable routing Using the local I/O cable The local I/O cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For local I/O cable connectors, see "Local I/O cable (on page 13)." Connecting locally to a server blade with video and USB devices Use the local I/O cable to connect a monitor and any of the following USB devices:...
  • Page 40: Accessing A Server Blade With Local Kvm

    Accessing a server blade with local KVM CAUTION: Before disconnecting the local I/O cable from the connector, always squeeze the release buttons on the sides of the connector. Failure to do so can result in damage to the equipment. NOTE: For this configuration, a USB hub is not necessary.
  • Page 41 Connect the following to the USB hub: USB CD/DVD-ROM drive USB keyboard USB mouse USB diskette drive NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections. Item Description Monitor...
  • Page 42: Software And Configuration Utilities

    Software and configuration utilities Server blade deployment tools RBSU requirement for Linux deployment To properly install some versions of the Linux x64 operating system, the Linux x64 HPET Workaround selection in RBSU must be enabled. If this step is not performed, a kernel panic can occur during boot. The following operating systems are affected: Red Hat Enterprise Linux 4 Update 3 x86_64 Red Hat Enterprise Linux 4 Update 4 x86_64...
  • Page 43: Hp Bladesystem C-Class Advanced Management

    HP BladeSystem c-Class Advanced management iLO 2 is a standard component of ProLiant c-Class server blades that provides server health and remote server blade manageability. Its features are accessed from a network client device using a supported web browser. In addition to other features, iLO 2 provides keyboard, mouse, and video (text and graphics) capability for a server blade, regardless of the state of the host OS or host server blade.
  • Page 44 be designated for PXE in RBSU. For NIC connector locations, refer to the documentation included with the server blade. NOTE: Actual NIC numeration depends on several factors, including the OS installed on the server blade. To deploy an OS to multiple server blades, install a PXE deployment server on a network. Deployment infrastructure IMPORTANT: To connect to a network with a Pass-Thru module, always connect the Pass-Thru...
  • Page 45: Deployment Methods

    10-Mb/s network adapter CD-ROM drive Windows® repository server (Windows® or Linux deployment) Windows® 2000 or Windows Server™ 2003 OS installed Network connection CD-ROM drive 1.5 GB of available disk space TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address CD-ROM drive and/or diskette drive Any of the following Java™...
  • Page 46 A number of third-party PXE deployment tools are available for Windows® and Linux. For additional information, refer to the HP website ( HP ProLiant Essentials Rapid Deployment Pack NOTE: To deploy server blades in an existing server blade enclosure, always use the most recent version of RDP available at the HP website (
  • Page 47: Diskette Image Deployment

    Use iLO 2 to create an image file of the boot CD. Copy the image of the boot CD to a location on the network or the client PC hard drive. Remotely access the server blade through iLO 2. Refer to "HP BladeSystem c-Class advanced management (on page 43)."...
  • Page 48: Configuration Tools

    iLO virtual floppy (on page 48) ("PXE deployment" on page 45) iLO virtual floppy To deploy with a boot diskette: Do one of the following: Insert the boot diskette into the client PC that is using the iLO 2 Remote Console. Use iLO 2 to create an image file of the boot diskette.
  • Page 49: Hp Rom-Based Setup Utility

    Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on page 56) Installing software drivers directly from the CD. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software. Enabling access to the Array Configuration Utility (on page 51), Array Diagnostic Utility (on page 57), and Erase Utility (on page 53) SmartStart is included in the HP ProLiant Essentials Foundation Pack.
  • Page 50: Boot Options

    IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key. Default configuration settings are applied to the server at one of the following times: Upon the first system power-up After defaults have been restored...
  • Page 51: Array Configuration Utility

    Force a PXE Network boot by pressing the F12 key BIOS Serial Console BIOS Serial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. The server that you are remotely configuring does not require a keyboard and mouse.
  • Page 52: Re-Entering The Server Serial Number And Product Id

    Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server serial number and the product ID. During the server startup sequence, press the F9 key to access RBSU. Select the System Options menu. Select Serial Number.
  • Page 53: Ilo 2 Standard Blade Edition Technology

    iLO 2 Standard Blade Edition technology The iLO 2 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO 2 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO 2 independent of the host server and its operating system.
  • Page 54: Management Agents

    For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website ( Management Agents Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and third- party SNMP management platforms.
  • Page 55: Hp Insight Control Environment Suites

    HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for BladeSystem are integrated suites of software that simplify the management of HP infrastructures. The HP Insight Control Environment suites are licensing options for HP infrastructure management software delivered on the Insight Control Management DVD.
  • Page 56: Usb Support And Functionality

    USB support and functionality USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM. HP hardware supports USB version 1.1 or 2.0, depending on the version of the hardware.
  • Page 57: Hp Insight Diagnostics Survey Functionality

    HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 56) provides survey functionality that gathers critical hardware and software information on ProLiant server blades. This functionality supports operating systems that may not be supported by the server blade. For operating systems supported by the server blade, see the HP website (
  • Page 58: Web-Based Enterprise Service

    identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE enables fast restoration of your systems. Install ISEE on your systems to help mitigate risk and prevent potential critical problems. For more information on ISEE, refer to the HP website (
  • Page 59: Proliant Support Packs

    ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website ( Operating system version support Refer to the operating system support matrix ( System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers.
  • Page 60: Troubleshooting

    Troubleshooting Troubleshooting resources NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and server blades. The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance.
  • Page 61: Symbols On Equipment

    Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards.
  • Page 62: Symptom Information

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations.
  • Page 63: Service Notifications

    NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up to date. HP recommends you have access to the server documentation for server-specific information.
  • Page 64: Start Diagnosis Flowchart

    Server blade power-on problems flowchart (on page 67) POST problems flowchart (on page 69) OS boot problems flowchart (on page 71) Server fault indications flowchart (on page 73) Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to "General diagnosis flowchart (on page 65)"...
  • Page 65: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 62)" "Loose connections (on page 63)"...
  • Page 66 Item The most recent version of a particular server or option firmware is available on the following websites: HP Support website ( HP ROM-BIOS/Firmware Updates website ( "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( Maintenance and service guides for p-Class server blades, located on the Documentation CD or the HP website...
  • Page 67: Server Blade Power-On Problems Flowchart

    Server blade power-on problems flowchart Symptoms: The server does not power on. The system power LED is off or amber. Troubleshooting 67...
  • Page 68 The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: Improperly seated or faulty power supply Loose or faulty power cord Power source problem Power on circuit problem Improperly seated component or interlock problem Faulty internal component...
  • Page 69: Post Problems Flowchart

    POST problems flowchart Symptoms: Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. Server completes POST with errors Possible problems: Improperly seated or faulty internal component Faulty KVM device Faulty video device Troubleshooting 69...
  • Page 70 Item Refer to Server blade power-on problems flowchart (on page 67) "POST error messages and beep codes (on page 75)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( "Symptom information (on page 62)"...
  • Page 71: Os Boot Problems Flowchart

    OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: Server does not boot a previously installed OS Server does not boot SmartStart...
  • Page 72 Possible causes: Corrupted OS Hard drive subsystem problem Incorrect boot order setting in RBSU Item HP ROM-Based Setup Utility User Guide ( "POST problems flowchart (on page 69)" "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( Controller documentation "HP Insight Diagnostics (on page 56)"...
  • Page 73: Server Fault Indications Flowchart

    * See the server blade OS boot problems flowchart (on page 71) Server fault indications flowchart Symptoms: Server boots, but a fault event is reported by Insight Management Agents (on page 54) Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 73...
  • Page 74 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: Improperly seated or faulty internal or external component Unsupported component installed Redundancy failure System overtemperature condition Item "Management agents (on page 54)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( "Integrated Management Log (on page 57)"...
  • Page 75: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components Troubleshooting 75...
  • Page 76: Battery Replacement

    Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 77: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
  • Page 78: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
  • Page 79: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.
  • Page 80: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 81: Korean Notice

    Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.
  • Page 82: Taiwan Battery Recycling Notice

    WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: Do not attempt to recharge the battery. Do not expose the battery to temperatures higher than 60°C (140°F).
  • Page 83: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 84: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10 C to 35 C (50 F to 95 F) Shipping -40 C to 60 C (-40 F to 140 F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 C (86 F) Relative humidity (noncondensing)**...
  • Page 85: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: Technical support registration number (if applicable) Product serial number Product model name and number Product identification number Applicable error messages Add-on boards or hardware Third-party hardware or software Operating system type and revision level HP contact information...
  • Page 86 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
  • Page 87: Riparazione Da Parte Del Cliente

    l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (
  • Page 88: Reparaciones Del Propio Cliente

    lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“...
  • Page 89: Reparo Feito Pelo Cliente

    de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 90 Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 91 Technical support 91...
  • Page 92 Technical support 92...
  • Page 93: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System Customer Self Repair DDR2 double data rate-2 DHCP Dynamic Host Configuration Protocol DIMM dual inline memory module electrostatic discharge input/output International Electrotechnical Commission Acronyms and abbreviations 93...
  • Page 94 iLO 2 Integrated Lights-Out 2 Integrated Management Log Internet Protocol ISEE Instant Support Enterprise Edition keyboard, video, and mouse light-emitting diode Network Bootstrap Program network interface controller ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager POST Power-On Self Test ProLiant Support Pack Preboot Execution Environment RAID...
  • Page 95 RBSU ROM-Based Setup Utility Rapid Deployment Pack read-only memory serial attached SCSI SATA serial ATA SCSI small computer system interface small form-factor pluggable Systems Insight Manager SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol TFTP Trivial File Transfer Protocol unit identification universal serial bus Version Control Agent...
  • Page 96 WEBES Web-Based Enterprise Service Wired for Management Acronyms and abbreviations 96...
  • Page 97: Index

    Index diagnostics utility 56 DIMM installation guidelines 34 DIMM slots 11 access panel 15, 16 DIMMs 11, 33 ACU (Array Configuration Utility) 51 documentation 60 ADU (Array Diagnostic Utility) 57 drivers 42, 58 Advanced ECC memory 34 ASR (Automatic Server Recovery) 52 auto-configuration process 50 Autorun menu 48 electrostatic discharge 83...
  • Page 98 iLO 2 (Integrated Lights-Out 2) 14, 42, 53 options installation 25 IML (Integrated Management Log) 57 ORCA (Option ROM Configuration for Arrays) 51 Important Safety Information document 60 OS boot problems flowchart 71 Insight Diagnostics 56, 57 installation, server options 25 installing the access panel 16 phone numbers 85 Integrated Management Log (IML) 57...
  • Page 99 SmartStart, overview 48 specifications 84 start diagnosis flowchart 64 static electricity 83 support 57, 85 support packs 48 supported operating systems 59 switches, interconnect 18 symbols on equipment 61 system board battery 81 system board components 9 System Erase Utility 53 system maintenance switch 11 Systems Insight Manager 53 Taiwan battery recycling notice 82...

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Proliant bl685c generation 5