Troubleshooting - Konica Minolta bizhub C35 Reference Manual

Troubleshooting

Symptom
The setting in the saved
presets are not applied.
Media type error appears.
The printer stops respond-
ing.
The printer is not detected
using Rendezvous/Bon-
jour.
Checking the version num-
ber of the printer driver and
PPD file.
The dialog box may appear
unusual when selecting
other manufacturer printer
and back to bizhub.
The custom paper size is
different from the size that
was set.
Troubleshooting
Solution
Depending on the functions selected for the
printer, some preset settings are not saved.
If a media type, such as "Thick paper", is
specified for Tray 3 or Tray 4, a media type
error appears and the printer stops. Be sure
to specify a media type supported by Tray 3
or Tray 4.
Depending on the operating system, some
paper size and paper type combinations are
not permitted. If the job was sent with an
incorrect combination of settings, the printer
stops responding. Be sure to print with the
correct combination of paper size and paper
type settings.
Using PageScope Web Connection, select
the [Enable] on the [Bonjour Settings] page.
For details, refer to "[Bonjour Settings]" on
page 8-225.
For Mac OS X 10.4:
Select the printer from Printer Setup Utility,
and then click [Show Info] in the [Printers]
menu. In the pop-up menu of the Printer
Info dialog box, select [Name & Location].
For Mac OS X 10.5/10.6:
Select the printer from [Print & Fax], and
then click [Options & Supplies]. Click [Gen-
eral] tab.
Close the Print dialog box, and then open it
again.
Depending on the operating system, the cus-
tom paper size settings may change slightly
due to OS round of errors in unit conversion
(for example, 5.80" may change to 5.79").
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