Related Manuals for Epson C323011 - TM J2000 B/W Inkjet Printer
Summary of Contents for Epson C323011 - TM J2000 B/W Inkjet Printer
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Page 1: Installation Manual
EPSON Advanced Printer Driver for TM Series Ver.3.04 Installation Manual EPSON Rev.B 410734002... - Page 3 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
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Page 4: Revision Information
Revision Information Revision APD Version Page Altered Items and Contents Rev. A 3.02 to 3.03 All pages Newly authorized Rev. B 3.04 Cover page Change of Ver.3.04 Rev.B... -
Page 5: Table Of Contents
About the EPSON Status Viewer Service - TM-C100 ....... . . - Page 6 Chapter3 Silent Installation What Is a Silent Installation? ............3-1 Environments that can be copied .
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Page 7: Chapter1 Apd Overview
Introduction The EPSON Advanced Printer Driver (hereafter referred to as APD) is a Windows driver for EPSON TM printers and customer displays. Built into a POS, it allows the TM printer to be monitored using the Status API. This document describes the necessary procedures from downloading and installing the integrated package for TM printers to printing the Windows test page. -
Page 8: Apd Features
APD Features Similarly to normal Windows drivers, allows you to print from commercial text editor or spreadsheet applications easily, without any programming. It also allows you to print from applications created using Visual Basic, Visual C++, etc. Allows you to print not only using Windows TrueType Fonts but also using printer embedded fonts. - Page 9 Advanced Printer Driver Installation Manual Print Example Top margin NV Logo TrueType Font Water Mark Printer embedded font Automatic paper feed Barcode Font HRI characters Autocutter cutting Rev.B APD Overview 1-3...
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Page 10: Driver
Ethernet Ver.2.xx Epson Port There is one Epson Port for each type of computer interface. The APD communicates with a printer through the port driver. The Epson Ports are installed automatically during APD installation. An Epson Port assigned to a printer driver... -
Page 11: Printer Driver
TM-H6000III Slip As seen in ESDPRT002, it is possible to register an interface even when not used. As seen in ESDPRT003, it is possible to assign more than 1 printer driver to 1 Epson Port. Printer driver Multiple drivers are available for each printer model. For example, a driver for labels (Label) and a driver for receipts (Receipt) can be used in label printers. -
Page 12: Printer Driver For Each Type Of Paper And Its Setting
Printer Driver for Each Type of Paper and Its Setting With TM-C100, the paper and feed method are configured using the Properties screen of the printer driver. With other TM printers, the printer driver to be used is different depending on the paper. -
Page 13: About The Epson Status Viewer Service - Tm-C100
Advanced Printer Driver Installation Manual About the EPSON Status Viewer Service - TM-C100 The TM-C100 printer driver is equipped with Status Viewer (EPSON Status Viewer Service). This function monitors the TM-C100 statuses and displays a message box similar to the one shown in the figure below when a "cover open"... -
Page 14: Operating Environment
Operating Environment The APD can be used in the following environments. Computer Any PC/AT compatible machine running any of the following Windows systems. • Microsoft Windows 2000 Professional SP4 English version • Microsoft Windows XP Professional SP2 English version • Microsoft Windows XP Embedded SP2 English version When using the driver with Microsoft Windows XP Embedded, the following components are required. -
Page 15: Connecting A Printer
Advanced Printer Driver Installation Manual Connecting a Printer Interface The following Interfaces are available for TM printer connection. • Serial • Parallel • USB (Revision 1.1 or 2.0 or higher) • Ethernet (10/100 Base-T) • Wireless LAN (IEEE 802.11b) Furthermore, some TM printer models have interfaces for customer display and/or cash drawer connection. -
Page 16: Connecting Cable
IR-700 Modular Internal serial connection Pass-through (Y) connection Modular Serial Modular Select the connection pattern for the TM printer model (interface specification) and configure the communication settings for each interface. Communication settings for TM printers and customer displays are normally configured using the DIP switch on the devices. For details, see the user's manual of each device. -
Page 17: Restrictions Related To Installation
Advanced Printer Driver Installation Manual Restrictions Related to Installation The following restrictions apply to an APD installation. Coexistence with OPOS is not possible. Restrictions apply if installing APD Ver.3.xx on a PC on which an older version (APD Ver.2.xx) is installed. See the next section for details. The APD for DM-D to install is different depending on the connection pattern when installing the APD for DM-D on the same computer as the APD for TM Series. -
Page 18: To Users Of Versions Older Than Apd Ver.3.Xx
To Users of Versions Older than APD Ver.3.xx APD Ver.2.xx has been terminated. For APD Ver.2.08 or earlier versions APD.3.xx cannot be used on a computer where APD Ver.2.08 or earlier is installed. Consider migrating to APD Ver.3.xx. The APD Ver.3.xx includes an APD Ver.2.xx compatible printer driver (the Ver.2.xx Compatible). -
Page 19: Chapter2 Apd Installation And Setup
Advanced Printer Driver Installation Manual Chapter2 APD Installation and Setup This chapter describes the procedures from APD installation to test printing. Furthermore, the procedures for adding a printer and setting up the printer driver as well as uninstalling the APD are also described. -
Page 20: Downloading Drivers, Utilities, And Manuals
For customers in North America, go to the following web site. http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site. http://www.epson-pos.com/ Select the product name from the "Select any product" pulldown menu. 2-2 APD Installation and Setup... -
Page 21: Tm Printer Model And Interface Check
Advanced Printer Driver Installation Manual TM Printer Model and Interface Check Before starting with the APD installation, check the model of the TM printer to connect, the interface for connecting to the computer, and the communication settings. Printer type *1 Interface Check item TM-C100... -
Page 22: For Ethernet Interface
For Ethernet interface When using the Ethernet interface, check that the TCP/IP protocol settings are configured in the target PC. When not configured, register the TCP/IP protocol from [Control Panel] - [Network and Internet Connections] - [Network Connections]. For serial interface When using the serial interface, make sure the communication settings in the TM printer match those in the printer driver. -
Page 23: Apd Installation And Printer Driver Setup
Advanced Printer Driver Installation Manual APD Installation and Printer Driver Setup Before starting with the installation, check the following. • Installation of the APD requires Windows Administrator privileges. • Do not connect the printer until after the installation is complete. •... - Page 24 3. The Location to Save Files screen appears. Specify the APD saving location and click the [Next] button. (By default, the files are expanded into C:\EPSON Advanced Printer Driver\Setup_TM . ) The files are expanded. 4. The Select OS screen appears. The Windows installation environment and language are identified automatically.
- Page 25 5. The Select Module screen appears. Select the printer driver module corresponding to the printer to be connected. (This is the printer driver.) Both "EPSON TM-xx" and "(Ver.2.xx..EPSON TM-xx)" modules may be present for some printers. In general, select "EPSON TM-xx."...
- Page 26 6. Configure the port settings for the printer driver. Select the printer driver to configure and click the [Printer Port Setting, e.t.c...] button. Note: The port setting must be configured for each of the printer drivers to be installed. 7. The Printer Port Setting, e.t.c. screen appears. If the printer driver selected in step 6. is "TM-C100,"...
- Page 27 Advanced Printer Driver Installation Manual The setting items are as follows. Printer Setting Set Default Printer Check when configuring the printer as that normally used from the Windows applications. Name The printer driver name. This is changeable. Printer Port Setting Transmission Retry(seconds) The time interval for retrying transmission after timeout.
- Page 28 The Status Viewer is grayed out. Status Viewer Configures whether to use or not the Status Viewer (EPSON Status Viewer Service). For details, see "About the EPSON Status Viewer Service - TM-C100" on page 1-7 . •Use Starts the Status Viewer automatically at system startup.
- Page 29 Advanced Printer Driver Installation Manual 9. The screen returns to the Select Module screen. When installing multiple printer drivers, repeat steps 7. and 8. When all the printer drivers are configured, click the [Finish] button. The installation starts. 10. When the installation is complete, the following screen appears. Clicking the [Yes] button reboots the computer.
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Page 30: Connecting Thetm Printer
Connecting theTM Printer For more information on how to connect the TM printer, see the Technical Reference Guide of each printer. Serial (COM) connection When using the serial connection, make sure the printer settings match the printer driver port settings (BaudRate/DataBits/Parity/StopBits/FlowControl). For information on the printer port settings, see the Technical Reference Guide of each printer. -
Page 31: Usb Connection
To add a printer driver afterwards, install the printer driver after connecting all the TM printers using USB connection and turning on their respective power. Otherwise, an Epson Port reassignment may occur as the driver for disconnected or powered off printers are recognized as replaced. -
Page 32: Setting The Paper Width And Checking The Port Setting
Setting the Paper Width and Checking the Port Setting When printing receipts, the paper width must be configured. If you have not configured the port settings at installation or you want to change the settings, configure the printer driver port settings before the test print. If no settings are necessary, proceed to "Test Printing"... - Page 33 Note Note For port, specify an Epson Port (ESDPRTxxx). Do not specify a general-purpose port such as COM or USB because the APD can be controlled only through the Epson Port. 5. In case of parallel or USB interface, click the [OK] button and close the Properties screen.
- Page 34 Note: Make sure that the driver communication settings match those of the printer (Bits per second/Data bits/Parity/Stop bits/Flow control). TCP/IP Configures the TM printer IP address. When finished, click the [OK] button. 8. The screen returns to the Properties screen of the printer. Click the [OK] button to finish. The port settings become effective.
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Page 35: Test Printing
Advanced Printer Driver Installation Manual Test Printing Test printing is for checking whether the APD has been installed correctly. Procedure The procedure for test printing is as follows. 1.Open the Printers and Faxes screen. Right click the printer driver you have installed and select [Properties]. - Page 36 4. The following screen appears. If the test print was output correctly, click the [OK] button. If the test print was not output correctly, click the [Troubleshoot...] button and perform troubleshooting in accordance with the Windows message. This is the end of the APD installation and setup procedures. 2-18 APD Installation and Setup Rev.B...
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Page 37: Adding Or Removing Printers
APD recognizes it as a new printer connection and therefore generates a new Epson Port (USB). For this reason, you must configure the newly generated Epson Port with the same settings as those of the Epson Port to which the printer driver was assigned. -
Page 38: Adding A Printer Driver
Adding a Printer Driver By having a printer driver for each print format, it is possible to lessen the burden of configuring the print layout from an application or reduce the changes necessary in an application due to the printer change. The following are some case examples. - Page 39 Advanced Printer Driver Installation Manual 8. To install multiple copies of a printer driver, select the printer driver and click the [COPY] button. 9. The Printer Driver Copy screen appears. Specify the number of copies and click the [OK] button. The copied printer drivers are added to the Select Module screen.
- Page 40 11. The Printer Port Setting, e.t.c. screen appears. Configure the port settings. When finished, click the [OK] button. 12. Repeat steps 10 and 11 for all printer driver modules to install. 13. When you have configured all the modules, return to the Select Module screen. Clicking the [Finish] button starts the installation.
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Page 41: Changing The Printer Driver Port Settings
To change the port settings of a printer driver such as the communication conditions for a serial connection or the IP address of a printer using Ethernet connection, follow the procedure below. Executing these steps changes the Epson Port settings. Changing the port settings requires a reboot. Make sure to have the other applications closed beforehand. -
Page 42: Changing The Printer Driver Interface
4. The Configure Port screen appears. The Epson Port appears in the port drivers list. Check whether the Epson Port you want to change is present in the list. If the corresponding port is present, select it and click the [OK] button. If the port for the corresponding interface is not present, proceed to step 5. - Page 43 6. The Printer Ports screen appears. Select "EPSON TM/BU/EU Printer Port Ver3" and click the [New Port...] button. 7. The Add Port screen appears. The procedure here is for configuring the Epson Port to be added. First, select the port type. Configure the port settings in accordance with the selected port.
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Page 44: Recovering The Printer Driver - For Usb Interface Printer
3. Right click [Universal Serial Bus controllers] - [USB print support] and select [Uninstall]. 4. Turn off then on the TM printer. 5. Check that [EPSON USB Controller for TM/BA/EU Printers] is displayed under [Universal Serial Bus controllers] on the Device Manager screen. -
Page 45: Uninstallation
To remove a printer driver, follow the procedure below. 1. Open the Control Panel screen and select [Add or Remove Programs]. The Add or Remove Programs screen appears. Select [EPSON Advanced Printer Driver 3] from the list of currently installed programs and click the [Change/Remove] button. - Page 46 2. The Printer Driver screen appears. Select the printer driver to uninstall and click the [Uninstall] button. The printer driver disappears from the screen. Multiple printer drivers can be selected for uninstallation. 3. When the printer driver uninstallation is complete, the [Close] button becomes available. Click the [Close] button.
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Page 47: Apd Package Uninstallation
APD is not unistalled and you will not be able to install the new APD. 1. Open the Control Panel screen and select [Add or Remove Programs]. 2. The Add or Remove Programs screen appears. Select [EPSON Advanced Printer Driver 3] from the list of currently installed programs and click the [Change/Remove] button. - Page 48 4. The APD is uninstalled. Note: If you select USB Driver, the USB driver is not removed but only the USB driver folder that was expanded at the time of the installation. 5. The following screen appears. Click the [OK] button. 6.
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Page 49: Chapter3 Silent Installation
Copy Package File; then execute. Environments that can be copied The APD environments that can be copied with silent installation are as follows. Epson Port driver Printer driver • Printer driver properties • Port settings Note: No status bar is displayed during execution. -
Page 50: Creating A Package File
Creating a Package File The procedure for creating a Package File is as follows. 1. Execute the "Setup_TM\MakePackage.exe" located in the APD installation folder. 2. The MakePackage screen appears. Select the printer driver to copy and click the [Printer Port Setting, e.t.c...] button. When installing multiple printer drivers, configure one by one. - Page 51 If the same printer name as the one you are going to install already exists, installation is performed after uninstalling only the printer of the same name. • Checked Uninstalls all printer drivers for EPSON TM printers present in the destination and reboots the computer when uninstallation is complete. Then proceeds to the installation.
- Page 52 6. The following screen appears. Click the [OK] button. 7. The Save As screen appears. Specify the saving location and file name for the Package File to be created and click the [Save] button. The Package File is created. 8. If the file is created successfully, the following message box appears. Click the [OK] button.
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Page 53: Installation
Advanced Printer Driver Installation Manual Installation Perform the installation by executing the Package File in the destination computer. Execute from the Command Prompt. It is also possible to install it from a programmed MS-DOS Batch File. Note: If executed from Windows, the installation is performed without any options. The installation is automatic followed by a Windows reboot. - Page 54 Optional parameters • Destination IP address Configures the specified IP address as connection destination for all printer drivers to be installed. However, if the Package File was created with "use current settings" checked on the Port Setting, e.t.c. screen, the address configured at the time of file creation is specified.
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Page 55: Silent Installation
Advanced Printer Driver Installation Manual Notification message ID Semantics None Uses ID=WM_USER+100 to notify the processing results. -M<message ID> or Uses the specified message ID to notify the processing results. -m<message ID> *Message ID is in hexadecimal Specifying a message ID that is WM_USER or later is recommended. characters 4. - Page 56 3-8 Silent Installation Rev.B...
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Page 57: Chapter4 Troubleshooting
Advanced Printer Driver Installation Manual Chapter4 Troubleshooting In this chapter, major problems are presented grouped by behavior. For details on each problem, check the reference. Refere No. Trouble Cause and action Cannot install APD Ver.3.xx The downloaded APD file is corrupt: Page The APD file size is of approximately 7 MB. -
Page 58: Troubleshooting
The settings on the computer side can be confirmed from the [Configure Port] screen. To display the screen, select the connected Epson Port and then click the [Configure Port...] button on the [Ports] tab of the Properties screen of the printer driver. - Page 59 "EPSON USB Controller for TM Printer Series" line appears. - Disconnect the TM printer.Or turn off its power, the "EPSON USB Controller for TM Printer Series" line disappears. If the above behavior can be confirmed, the TM printer USB driver is installed correctly.
- Page 60 4-4 Troubleshooting Rev.B...
- Page 62 EPSON Printed in English SEIKO EPSON CORPORATION...