Solving Print Quality Problems; Page That Jammed Does Not Reprint After You Clear The Jam; Color Misregistration; Repeating Defects - Lexmark 34A0252 Troubleshooting Manual

Page that jammed does not reprint
after you clear the jam
Cause Solution
Jam Recovery in the Setup menu Set Jam Recovery to Auto or On:
is set to Off.
1
Press
2
Press
Settings appears, and
then press
3
Press
Menu appears, and then
press
4
Press
Recovery appears, and
then press
5
Press
Recovery appears, and
then press
6
Press
Auto appears, and then
press

Solving print quality problems

Isolating print quality problems

To help isolate print quality problems, print the print quality test
pages:
1
Turn the printer off.
2
From the control panel, press and hold
turning the printer on.
3
Release both buttons when Performing Self Test
appears.
The printer performs its power-on sequence, and then
CONFIG MENU appears.
4
Press
.
The pages are formatted. Printing Quality Test
Pages appears, and then the pages print. The message
remains on the control panel until all the pages print.
5
After the print quality test pages print, press
.
Config Menu appears, and then press
until
The information in the following topics may help you solve print
quality problems. If these suggestions still do not correct the
.
problem, contact Customer Support. You may have a printer part
until
Setup
that requires adjustment or replacement.
.

Repeating defects

until
Print
Example
.
until
Jam
.
until On or
.
and while
until Prt Quality Pgs appears, and then press
until
.
Cause Solution
If marks occur Replace the toner
repeatedly only in cartridge if the
one color and defects occur every:
multiple times
•
33.5 mm
down a page, a
(1.32 in.)
toner cartridge or
• 35.7 mm
photoconductor
(1.41 in.)
may be defective.
Replace the
photoconductor if
the defects occur
every:
•
28.3 mm
(1.11 in.)
• 72.4 mm
(2.85 in.)
If marks occur down Replace the fuser if
the page the defects occur
repeatedly in all every 116.2 mm
colors, the fuser (4.58 in.).
may be defective.
4

Color misregistration

Example Cause
Color has shifted
outside of the
appropriate area or
Exit
has been
superimposed over
another color area.
Adjusting the color alignment
1
Make sure the printer is turned off.
2
From the control panel, press and hold
turning the printer on.
3
Release both buttons when Performing Self Test
appears.
The printer performs its power-on sequence, and then
CONFIG MENU appears.
4
Press until Color Alignment appears, and then press
.
5
Press again to print the alignment page.
6
Press until Set A appears, and then press
7
From the printed sheet, find the straightest of the 20 lines
beside the letter A.
8
Press or until that number is displayed, and then press
.
Submitting Selection appears.
Solution
•
Adjust the color
alignment. For
more information,
see "Adjusting the
color alignment"
on page 4.
•
Remove and
reinstall the
photoconductors.
For more
information about
installing supplies,
see the User's
Guide on the
Software and
Documentation CD.
Note: If you have not
resolved the issue,
adjust the color
alignment again.
and while
.