Lexmark C53x Clearing Jams Manual

Lexmark™ C53x
Clearing Jams Guide

Clearing jams

Avoiding jams

The following hints can help you avoid jams:
• Use only recommended media.
For more information, see the Card Stock & Label Guide
available on the Lexmark Web site at
www.lexmark.com/publications.
• For detailed information about purchasing large quantities of
customized media, see the Card Stock & Label Guide.
•
Do not load too much media. Make sure the stack height does
not exceed the indicated maximum height.
•
Do not load wrinkled, creased, damp, or curled media.
•
Flex, fan, and straighten media before loading it.
•
Do not use media that has been cut or trimmed by hand.
• Do not mix media sizes, weights, or types in the same stack.
• Store the media in an appropriate environment.
• Do not remove trays while the printer is printing. Wait for Load
tray <x> or Ready to appear before removing a tray.
•
Do not load the manual feeder while the printer is printing.
Wait for Load manual feeder with <x> to appear.
•
Push all trays in firmly after loading media.
•
Make sure the guides in the trays are properly positioned and
are not pressing too tightly against the paper.
•
Make sure all media sizes and media types are set correctly in
the control panel menu.
• Make sure all printer cables are attached correctly. For more
information, see the setup documentation.
Note: If a jam occurs, clear the entire media path. For information
on the media path, see the User's Guide.

Identifying the paper path

The path that paper takes through the printer varies depending
on where the paper enters, and whether a duplex (two-sided) job
is being printed. When a jam occurs, a message indicating the jam
location appears. The following illustration indicates the area of
the printer the numbers in the messages describe.

Accessing jam areas

Open doors and covers, and remove trays to access jam areas. The
illustration shows the possible jam areas.
1
1 Upper door
2 Fuser cover
3
Inner door
4 Lower door
5 Standard tray (Tray 1)
6
Optional 550-sheet tray (Tray 2)
7 Exit bin
Use the following table to locate instructions for a particular jam.
Note: To resolve any message, all media must be cleared from the
entire media path.