Solving Print Quality Problems - Lexmark 26H0122 - T 430d B/W Laser Printer User Manual

Solving print quality problems

You may be able to correct many print quality problems by replacing a supply or maintenance item
that has reached the end of its intended life.
See Determining the status of supplies
that need to be replaced.
Use the following table to find solutions to print quality problems you encounter. If you cannot fix the
problem, contact the place where you bought your printer.
Problem
Light or blurred characters.
Toner smudges appear on the front
or back of the page.
Toner smears or rubs off the page. • If you are printing on an uneven print surface, change the Paper
Troubleshooting
for information about other ways to identify consumables
Solution
• The toner may be low. To utilize the remaining toner, remove the
cartridge by gripping the handles with both hands. With the cartridge
arrows pointing downward, shake the cartridge back and forth.
Reinstall the cartridge and then press Go.
• Change the Toner Darkness setting to a value greater than 8.
• If you are printing on transparencies, card stock, or labels, be sure
you selected the correct Paper Type in the printer driver or on the
operator panel.
• If you are printing on an uneven print surface, adjust the Paper
Weight and Paper Texture settings.
• Use recommended paper and other print media. Refer to the Card
Stock & Label Guide available on the Lexmark Web site at
www.lexmark.com for detailed specifications.
• The printer detects a print cartridge error. Replace it.
• Make sure print media you load in the sources is not damp.
• Make sure the print media is straight and unwrinkled.
• Replace the used print cartridge with a new one.
• Toner is on the transfer roller. To help prevent this, do not load print
media that is smaller than the page size of the job to be printed.
Specify the correct page size in your driver or on the operator panel.
• To clean the transfer roller, open and close the printer upper front
door. The printer automatically runs its setup cycle.
Weight and Paper Texture settings in the Paper Menu. See
Type.
• Verify that the print media is within the printer specifications. See
Print media sources and specifications
problem continues, contact the Lexmark Customer Support Center at
1-859-232-3000 or http://support.lexmark.com.
• If you are printing on transparencies, card stock, or labels, be sure
you selected the correct Paper Type in the printer driver or on the
operator panel.
• Try a different kind of paper. Paper designed for copiers provides the
best quality.

Solving print quality problems

154
Paper
for more information. If the