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ML 3310e/3311e
Help Guide

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Summary of Contents for Oki ML3310e

  • Page 1 ML 3310e/3311e Help Guide...
  • Page 2 Every effort has been made to ensure that the information in Oki and Microline are registered trademarks of Oki Electric this document is complete, accurate, and up-to-date. Oki Industry Company, Ltd. assumes no responsibility for the results of errors beyond its control.
  • Page 3: Safety Instructions

    Safety Instructions Your Oki printer has been carefully designed to give you years of • Do not use your printer near water, or spill liquid of any kind safe, reliable performance. As with all electrical equipment, into it. however, there are a few basic precautions you should take to •...
  • Page 4 • Aside from the routine maintenance described in this handbook, do not try to service the printer yourself; opening the cover may expose you to shocks or other hazards. • Do not make any adjustments other than those outlined in the handbook you may cause damage requiring extensive repair work.
  • Page 5: Table Of Contents

    Contents Safety .................. i Menu Mode: Control Panel ..........14 Maintenance ............... 1 Entering and Exiting the Menu Mode ......15 Replacing the Ribbon Cartridge ........1 Resetting the Menu ............15 Clearing Paper Jams ............2 Printing the Menu Settings ..........15 Rear-Feed Jams ..............
  • Page 6 ML3310/11...
  • Page 7: Maintenance

    Maintenance Replacing the Ribbon Cartridge 3. Remove and discard the used ribbon cartridge. Note: For the best results, use genuine Oki ribbons. 1. Make sure the printer is turned OFF. 2. Centre the printhead ( ). Caution! The printhead may be HOT! 4.
  • Page 8: Clearing Paper Jams

    Clearing Paper Jams 5. Install the new ribbon cartridge. Rear-Feed Jams 1. Turn the printer OFF and use the platen knob to back the paper all the way out. 6. Turn the knob ( ) in the direction of the arrow to take up any ribbon slack.
  • Page 9 3. Remove any torn pieces of paper. 6. Turn the printer on. 4. Replace the pull-up roller assembly, and close the access cover. 7. Press FF/LOAD. 5. Reload paper. FF/LOAD Micro Feed ITEM Help Guide...
  • Page 10: Correcting Repetitive Rear-Feed Jams

    Correcting Repetitive Rear-Feed Jams If the paper keeps jamming, you probably have bits of 3. Fold some continuous-form paper over three times to paper stuck in the paper path. make a page four sheets thick, load it on the tractors and close the covers.
  • Page 11 5. Remove the paper pieces, and use the platen knob to 7. Replace the pull-up roller assembly, and close the back the paper out. access cover. 8. Turn the printer on. 6. Swing the paper separator over, reload regular paper, and lower the paper separator back into place.
  • Page 12: Single-Sheet Jams

    Single-Sheet Jams 4. Remove any torn pieces from around the carriage. 5. Reinstall the pull-up roller assembly, and close the 1. Turn the printer off. access cover. 2. Use the platen knob to back the jammed paper out. 6. Turn the printer on, and reload paper. 3.
  • Page 13: Cleaning The Housing

    Cleaning the Housing You should clean the printer every six months (or after 4. Reinstall the pull-up roller assembly, and close the about 300 hours of operation). access cover. Note: Never use solvents or strong detergents on the cabi- net: they could damage the housing. 1.
  • Page 14: Troubleshooting

    Troubleshooting Problem: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. Problem: Nothing happens when I turn on the printer. Solution: (1) Check to be sure that the printer driver you have selected in your software matches the Solution: Check the power cable connection and power printer emulation.
  • Page 15 Problem: The ALARM light is on and the Character Pitch Problem: My word processor files don’t print the way I 15 light is flashing. have the menu and front panel set. Solution: This indicates a paper jam. Press the SEL key Solution: Before sending a file to the printer, many word and correct the paper jam situation ( see processors send either an “initialisation string”...
  • Page 16 Problem: The Print Quality and Character Pitch keys on the front panel won’t work. Solution: The Operator Panel Function in the printer menu can be used to disable these buttons. If the printer is part of a customised system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly.
  • Page 17: Using Your Printer

    Using Your Printer Print Mode: Indicator Lights PRINT QUALITY FF/LOAD TEAR PARK QUIET Micro Feed Micro Feed SHIFT MENU CHARACTER PITCH Down PRINT EXIT GROUP ITEM PROP POWER ALARM MENU SEL ....Glows = printer selected, ready to receive data ALARM .......
  • Page 18: Print Mode: Control Panel Keys

    Print Mode: Control Panel Keys PRINT QUALITY FF/LOAD TEAR PARK QUIET Micro Feed Micro Feed SHIFT MENU CHARACTER PITCH Down ITEM PRINT EXIT GROUP PROP POWER ALARM MENU SEL ..Selects/deselects printer. When held on power up, PRINT QUALITY ..... Selects the print quality. engages the Menu Mode.
  • Page 19: Selecting The Print Quality

    Selecting the Print Quality Important! Front panel settings for print quality and SSD: Super Speed Draft character pitch can be overridden by software • Lowest quality (12 cpi only), fastest speed commands. The lights will always reflect the • Gothic font only printer’s state.
  • Page 20: Selecting The Character Pitch

    Selecting the Character Pitch Menu Mode: Control Panel Press CHARACTER PITCH to select the width of characters in characters per inch: 10 cpi FF/LOAD TEAR PARK QUIET • Recommended for standard text Micro Feed Micro Feed SHIFT MENU Down • Not available for SSD PRINT EXIT...
  • Page 21: Entering And Exiting The Menu Mode

    Entering and Exiting the Menu Mode Changing the Menu Settings To enter or exit the Menu Mode, hold SHIFT while 1. Press SHIFT + SEL to enter the Menu Mode. pressing SEL. 2. Use the GROUP, ITEM and SET keys to make your changes: Resetting the Menu Press GROUP successively until the Group you...
  • Page 22: Summary Of Menu Settings

    Summary of Menu Settings The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic. Some groups or entries will only appear when a specific emulation is engaged, as noted. Group Item Setting...
  • Page 23 Group Item Settings Rear Feed Line Spacing 6 LPI, 8 LPI Form Tear-Off Off, 500 mS, 1 sec, 2 sec Skip Over Perforation No, Yes Page Width (ML3311 only) 13.6", 8" Page Length 11", 11-2/3", 12", 14", 17", 3", 3.5", 4", 5.5", 6", 7", 8", 8.5" Bottom Feed Line Spacing 6 LPI, 8 LPI...
  • Page 24 Group Item Settings Set-Up Operator Panel Function Full Operation, Limited Operation continued Reset Inhibit No, Yes Print Suppress Effective Yes, No Auto LF No, Yes Auto CR No, Yes Print DEL Code* No, Yes SI Select Pitch (10 cpi) 17.1 cpi, 15 cpi SI Select Pitch (12 cpi) 20 cpi, 12 cpi Time Out Print...
  • Page 25: Explanations Of Menu Items

    Explanations of Menu Items Character Set. Choose IBM Set I or IBM Set II. Code Page. Choose the Code Page character set you wish 7 or 8 Bits Data Word (ML). If your computer system uses to use: USA (IBM 437), CyrillicI-855, CyrillicII-866, seven bits to make up each unit of data, change this setting Windows Cyrillic, or Ukrainian.
  • Page 26 Language Set. Permanently set to ASCII. Print Registration. Change the setting as required to obtain the best registration for bidirectional printing. Line Spacing. Change to 8 lpi to print more lines on a page. Print Suppress Effective. If your system uses the DC1 Operator Panel Function.
  • Page 27: Using The Printer's Features

    Skip Over Perforation. Change to Yes if you want the Using the Printer's Features printer to go to the next page when it comes within 1" (25 mm) of the bottom of the page. Keep it set to No if your Tear Feature software has its own page formatting controls.
  • Page 28: Paper Park Feature

    This feature is normally turned off. To activate it: Note: Some programs pause occasionally while sending data. If the pause is too long, the paper will advance 1. Press SHIFT ( ) + SEL ( ). to the tear-off position until more data is received. This extra paper movement can cause uneven print registration in graphics.
  • Page 29: Specifications

    Emulations Epson FX, IBM Proprinter III, and Specifications Oki Microline Standard co-resident Print Method Impact dot matrix Interface Standard: Centronics parallel Printhead 9 pins, 0.34mm diameter, thermal protection Optional: RS-232C serial Print Speed Mode Characters per second Graphics Resolution Super Speed Draft (SSD)
  • Page 30 Reliability Paper Specifications Parameter Reliability Paper Type Feed Weight Width Range Mean Time Between Failures 10,000 hours at 25% duty Cut sheets Top Only 58 - 90 g/m² ML3310: 182.9-215.9 (MTBF) cycle and 35% page density (14 - 24 lb.) (7.2"...
  • Page 31 Paper Specifications (continued) Environmental Requirements Paper Type Feed Weight Width Range Parameter Range Operating Temperature 41 to 104°F (5 to 40°C) Envelopes, Top Only 24 lb. max. 165.1 - 241.3mm Storage Temperature 14 to 122°F (-10 to 50°C) single feed (90 g/m²) (6.5"...
  • Page 32: Index

    Index Continuous-form paper Auto Factory settings, menu . 16-18 Label specifications ..24 jams, clearing ....2-4 CR menu setting ... 18 Form tear-off feature ..21 Language set menu specifications ....24 feed XT menu setting ... 18 menu setting ....19 setting .......
  • Page 33 Paper park feature ....22 Rear feed paper Tear-off feature ....21 Pin 18 menu setting ... 20 jams ......2-5 Temperature requirements . 25 Pitch menu setting ..... 20 Receive buffer size ..20, 23 Time out print menu Print DEL code menu Reliability ......
  • Page 34 ML3310/11...

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Ml3311e

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