Removal Problems And Solutions - HP Compaq NX9100 Reference Manual

Notebook expansion base
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Removal Problems and Solutions

Problem
The blue indicator
light does not
illuminate.
The speakers have
little or no volume.
The notebook
shuts down.
The wireless
keyboard or mouse
does not work.
Reference Guide
Possible Cause
The notebook is not
powered on.
The Expansion Base is not
plugged into AC power.
The expansion cable on
the Expansion Base is
not connected to the
expansion connector on
the notebook.
The notebook is in
suspend/hibernate mode.
The Expansion Base
speakers are muted or the
volume is set too low.
The Expansion Base is not
plugged into an AC power
outlet, draining the
notebook battery pack.
The receiver is not
plugged into an available
USB port.
The receiver and keyboard
or mouse have not been
synchronized.
The keyboard or mouse
has no battery power.
Troubleshooting
Solution
Turn on the notebook.
Plug the Expansion Base
into an AC power outlet.
Connect the expansion cable
to the expansion connector.
Remove the notebook from
suspend or hibernate mode.
Adjust the volume buttons.
Plug the Expansion Base
into an AC power outlet.
Plug the receiver into a
USB port.
Synchronize the devices by
pressing the appropriate
buttons. Refer to the "Using
the Expansion Base"
chapter,"Using the Wireless
Keyboard and Mouse"
section for more information.
Make sure that batteries are
inserted correctly in the
keyboard or mouse and that
the batteries are functional.
A–3

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