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4
Troubleshooting
Solving common problems
The following tables list possible problems and the recommended solutions.
General use and connection problems
Problem
The connection indicator light is
not on.
The computer shuts down
unexpectedly.
The ports or jacks on the docking
station are not working.
The optional wireless keyboard or
mouse does not work.
34
Chapter 4 Troubleshooting
Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
Possible cause
The computer is not powered on.
The docking station is not
connected to AC power.
The expansion cable on the
docking station is not fully
connected to the expansion port
on the computer.
The computer is in sleep, standby
or hibernation.
The docking station is not
connected to AC power, draining
the computer battery.
The docking station is not
connected to AC power.
The computer is not docked
correctly.
The wireless receiver is not
connected to a USB port.
The wireless receiver and
keyboard or mouse have not been
synchronized.
The wireless keyboard or mouse
has no battery power.
Solution
Turn on the computer.
Connect the AC adapter to the
docking station and to an AC
outlet.
Disconnect the expansion cable
from the computer, and then
reconnect the cable to the
expansion port on the computer.
Exit sleep, standby or hibernation.
Connect the AC adapter to the
docking station and to an AC
outlet.
Connect the AC adapter to the
docking station and to an AC
outlet.
Redock the computer.
Connect the wireless receiver to a
USB port.
Synchronize the devices by
pressing the appropriate buttons.
Be sure that batteries are inserted
correctly in the wireless keyboard
or mouse and that the batteries
are functional.
ENWW
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