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Troubleshooting (DVD)
Symptom
• The player does not play.
If a DVD is from overseas, it may not play. Make sure the DVD's region code is
1 or All.
Make sure the DVD is inserted in the right direction.
If it is a CD-ROM for PC or DVD-ROM, it will not work.
• No sound.
Play mode may be "SLOW" or "PAUSE"(In variable speed play, no
sound comes through)
Check audio connections.
Make sure TV and amplifier are working correctly.
Check "AUDIO" items in the SETUP menu.
• A disc is playing but screen does not
Did you turn on your TV?
appear or poor screen appears.
Check video connections.
The player may be in "PAUSE".
The disc may have some contaminants or be damaged.
The disc may be defective.
• Sound is irregular.
Check the connection with Dolby Digital amplifier.
Make sure plugs are securely connected.
Some contaminants may be present in connection terminal.
• Remote control does not work.
Check the angle and distance of the remote control, and remove any
obstacles.
Battery may be weak or exhausted.
When you operate DVD, first press the [DVD] button.
Unplug the power plug and plug it again.
• Dolby Digital sound does not work
Dolby Digital sound works only with a Dolby Digital amplifier.
Confirm "Dolby Digital" mark on your DVD.
If using the digital output, press [STOP], then press [SETUP] and make
sure "DIGITAL OUTPUT" is set to "BITSTREAM".
Make sure all components are connected correctly.
• [AUDIO] or [SUBTITLE] button does
If a DVD does not include language information, these functions are
not work.
not supported.
• [ANGLE] button does not work while a
"ANGLE" is supported only if a DVD contains multi angle scenes. Also a
DVD is playing.
user can confirm the support with the "ANGLE" mark on screen.
• "MENU" does not appear while a DVD
Check the angle and distance of the remote control, and remove any
is playing.
obstacles.
Battery may be weak of exhausted.
A DVD may not contain menu information.
• Screen shakes or appears only in black
A disc may have some contaminants or be damaged.
and white. (or Subtitles shake)
If you playback a PAL DVD disc with region code "ALL", the playback
screen may shake.
• The file name of MP3 (CD-R) appears
The unit only recognizes MP3 file names with letters, numbers and
with strange letters.
special symbols. The maximum length is 10 characters.
Unrecognized characters will be displayed as "----".
• Any MP3 (CD-R) file isn't displayed.
If the surface of disk is damaged, file display and playback is not
possible.
50
Checks
Troubleshooting (VCR)
Symptom
• "Power On" does not work.
Make sure the power plug is inserted in an electric outlet.
• Unit does not work even in "Power
Make sure a videotape is inserted.
On".
Try to insert a plug again.
• A videotape will not insert.
Make surea power plug is inserted in an electric outlet.
Make sure a videotape is inserted.
Make sure a videotape is inserted in the right direction (a side of
transparent window should be on the top)
Have you inserted the videotape again just after the tape was
ejected? Try it again after fully ejecting it.
When a videotape jams on insertion the tape may not be inserted
correctly. Remove the tape and then reinsert it gently.
• On inserting a videotape, the tape is
This is a safety feature to protect your videotape. Please pull out the
re-ejected.
tape and insert it again.
• A videotape is not ejected.
If the product is not used for a long time, a videotape may not be ejected
because the tape inside may be stretched. In this case, unplug the unit for
about 10mins and then press [EJECT].
• A channel on video and a play screen
Check your antenna's connection.
does not appear.
TV channel should be set to video channel (3 or 4).
Check if your antenna's signal is weak. If so, connect a frequency
amplifier to the device.
Press [TV/VCR] until "VCR" is displayed on the display panel.
• Noise (screen noise) appears on
VCR is not playing and is tuned to a weak TV channel.
screen.
Select TV by pressing [TV/VCR] on remote control.
• Noise appears on screen after
While playing a videotape, there may be some noise at the beginning
recording.
of the tape or when resuming "PAUSE", which is normal.
• While in Play mode noise appears.
Press [TRACKING] for better picture quality. Videotape may be poor.
Try substituting another one.
• Sound and picture are irregular.
Use a head-cleaner to clean the VCR heads. VCR heads may be
• Sound comes on but picture does not
contaminated.
appear.
• Screen is irregular and stripes appear.
• "Screen Error" message is displayed on
screen.
• While recording and playing, the top
Since VCR Play signals are not stable like a TV signals, screen may be
of screen waves.
unstable or curved while playing. To fix the problem, check horizontal
adjustment.
• A screen is not clear.
If the videotape is old or was recorded on another model bands may
appear on the screen.
Try using the [TRACKING+/–] buttons.
Try using a head-cleaner.
• A screen in Pause mode is shaking or
Try using a head-cleaner.
slow playback is not clear.
Try using the [TRACKING+/–] buttons.
Checks
51
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