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Crestron ST-1700C
Operations Guide – DOC. 6225A
ST-1700C Touchpanel Troubleshooting (continued)
POSSIBLE
TROUBLE
CAUSE(S)
Touchpanel does
Touchpanel RF ID
not function and
is not set to match
RF LED on PRO2
the RF ID
illuminates, but
assigned in the
COM or IR LEDs
system program.
do not illuminate. Program is not
loaded or program
is stopped.
Touchpanel
Screen brightness
display is dark or
is improperly set.
too light.
Touchpanel
Compressed
exhibits slow
graphics take time
operation.
to decompress.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users will
need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the ST-1700C, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com) periodically for manual update
availability and its relevance. Updates are available from the Download | Product
Manuals section and are identified as an "Addendum" in the Download column.
1-Way Wireless RF Touchpanel
CORRECTIVE ACTION
Verify that RF IDs match. Refer to "Interface"
in this Operations Guide and RF ID
parameters assigned in the program.
Press F7 in Viewport to verify program is
loaded/running. Press F10 to restart program
if necessary.
Hold a finger to the touchscreen for more
than three seconds as power is applied. The
display sets the brightness to a safe value.
If there are no memory problems,
decompressed graphics decrease the
drawing time of panel pages.
1-Way Wireless RF Touchpanel: ST-1700C • 31
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