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ATEN Altusen KM0832 User Manual

ATEN Altusen KM0832 User Manual

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Summary of Contents for ATEN Altusen KM0832

  • Page 1 8 Console 32 Port Matrix KVM Switch KM0832 User Manual www.altusen.com...

  • Page 2: Fcc Information

    KM0832 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Notice

    KM0832 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Safety Instructions

    KM0832 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 5 KM0832 User Manual Position system cables and power cables carefully; be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.

  • Page 6: Rack Mounting

    KM0832 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: Package Contents

    International Co., Ltd. © Manual Part No. PAPE-0257-1AXG Printing Date: 05/2006 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 8: Table Of Contents

    KM0832 User Manual Contents FCC Information ..........ii User Notice .
  • Page 9 KM0832 User Manual Switching Station Positions ......26 Hot Plugging User Ports ....... . 26 Powering Off and Restarting .
  • Page 10 KM0832 User Manual Performing the Upgrade ........64 Upgrade Failed .
  • Page 11 KM0832 User Manual Appendix Specifications ..........105 Factory Default Settings .

  • Page 12: About This Manual

    KM0832 User Manual About This Manual This User Manual is provided to help you get the most from your KM0832 system. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0832 System.

  • Page 13: Conventions

    KM0832 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 14: Altusen Information

    KM0832 User Manual ALTUSEN Information Technical Support North America Technical Registered ALTUSEN product owners are entitled to Phone Support telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical 1. Contact your local dealer. Phone Support 2. Call the ALTUSEN Technical Support Cen- ter:(886-2) 8692-6959.

  • Page 15: Product Information

    KM0832 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736) In Canada and South America, call: 949-453-8885 In all other locations, call: 886-2-8692-6789 Visit ALTUSEN on the web at http://www.altusen.com for a list of...
  • Page 16 KM0832 User Manual This Page Intentionally Left Blank...

  • Page 17: Chapter 1 Introduction

    Chapter 1 Introduction Overview The KM0832 Matrix KVM Switch gives IT administrators in large corporations advanced control of multiple servers. Operators working at up to eight consoles (monitor, keyboard, and mouse) can independently and simultaneously take direct control of up to 32 computers. By cascading additional KM0832 and daisy chaining KM0432, up to 36 operators can access and control up to 8,192 computers.

  • Page 18: Features

    KM0832 User Manual Features Eight consoles independently and simultaneously control up to 32 directly connected computers Supports up to 1024 user accounts Supports up to 256 group accounts Saves valuable time—backup and restore settings when changing root stations Three-level password security: Super Administrator, Administrator, and User Cascades three levels to support up to 8,192 computers Multiplatform support: PC, Mac, Sun, and serial...

  • Page 19: Benefits

    Chapter 1. Introduction PS/2 keyboard and mouse emulation—computers boot even when the console focus is elsewhere LCD, VGA, SVGA, XGA, and MultiSync support; DDC2B Superior video quality—1024 x 768 @ 60Hz for up to 300m; 1920 x 1440 @ 60Hz (distance depends on installation environment) Auto Signal Compensation (ASC) assures optimum video resolution for distances up to 300m between computers and consoles—no DIP switch setting required...

  • Page 20: System Requirements

    KM0832 User Manual System Requirements Consoles The following equipment must be used for each console: A VGA, SVGA, or MultiSync monitor capable of the highest resolution that you will be using on any computer in the installation. Either a PS/2 or a USB keyboard and mouse. Console Modules are required to connect consoles to the KM0832.

  • Page 21: Computers

    Chapter 1. Introduction Computers The following equipment must be installed on or used for each computer: An HDB-15 video port or, for legacy Sun systems, a Sun 13W3 video port. Either a PS/2 style (6 pin mini-DIN) mouse port and PS/2 style keyboard port;...

  • Page 22: Km0832 Front View

    KM0832 User Manual KM0832 Front View 1. Power LED Lights to indicate that the KM0832 is powered on. 2. CPU Port LEDs The Port LEDs are multicolored (red / green / amber), and provide status information about their corresponding CPU Ports as follows: Color Condition Indication...
  • Page 23 Chapter 1. Introduction 4. System Reset Button Pressing and holding in this switch for more than three seconds performs a system reset. Note: This switch is semi-recessed and must be pushed with a thin object—such as the end of a paper clip or a ballpoint pen. 5.

  • Page 24: Km0832 Rear View

    KM0832 User Manual KM0832 Rear View 1. Power Socket The power cord to the AC source plugs in here. 2. Power Switch This is a standard rocker switch that powers the station on and off. 3. Configuration Port The KM0832 is connected to the LAN via the Configuration Port. It provides access to the KM0832 Administrator Utility to configure the switch, create and manage user and group accounts, set device access permissions, upgrade firmware, etc.
  • Page 25 Chapter 1. Introduction 6. User Ports The Category 5 cables from the Console Modules plug in here. User Port 1 shares its KVM access with User Port 1 on the front panel. The User Port 1 Switch (front panel) controls which of the two ports is active.
  • Page 26 KM0832 User Manual This Page Intentionally Left Blank...

  • Page 27: Chapter 2. Installation

    Chapter 2 Installation Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0832's design utilizes Console Modules that act as signal translation intermediaries between the consoles and the switch, and CPU Modules, that serve as intermediaries between the switch and the computers: KA9120 KA9170 KA9131...

  • Page 28: Before You Begin

    KM0832 User Manual Before you Begin 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceed- ing. 2. Make sure that power to all devices you will be connecting has been turned off.
  • Page 29 Chapter 2. Installation 2. Using the screws provided with the rack mounting kit, screw the rack mounting brackets into the sides of the unit at the front and rear. Phillips hex head M3 x 8 3. Slide the unit into the rack and secure it to the front and rear of the rack.

  • Page 30: Front Rack Mounting

    KM0832 User Manual Front Rack Mounting 1. Remove the two screws that secure the detachable front panel to the chas- sis from the sides at the front of the unit. (See Step 1 under Standard Rack Mounting, page 12.) 2. Using the screws provided with the rack mounting kit, screw the rack mounting brackets into the sides of the unit at the front.

  • Page 31: Rear Rack Mounting

    Chapter 2. Installation Rear Rack Mounting 1. Remove the two screws from the sides at the rear of the unit. (See Step 1 under Standard Rack Mounting, page 12.) 2. Using the screws provided with the rack mounting kit, screw the rack mounting brackets into the sides of the unit at the rear.

  • Page 32: Single Stage Installation

    KM0832 User Manual Single Stage Installation In a Single Stage installation, there are no additional KVM switches cascaded or daisy chained down from the first station. To set up a single stage installation, refer to the diagram on page 17 (the numbers in the diagrams correspond to the numbered steps) and do the following: 1.

  • Page 33: Single Stage Installation Diagram

    Chapter 2. Installation Single Stage Installation Diagram This product supports several Console Module and CPU Module types. See System Requirements, page 4, and Additional Installation Diagrams, Console Module page 108, for details. CPU Module...

  • Page 34: Multilevel Installations

    KM0832 User Manual Multilevel Installations The number of computers that can be added to your installation can be greatly expanded by performing a multilevel installation. The KM0832 supports two types of multilevel installation: Cascading Daisy chaining Overview Cascading involves using the CPU Port(s) of a parent KVM switch (one that is above a switch linked down from it) to connect to the User Ports of a child KVM switch.

  • Page 35: Cascading

    Chapter 2. Installation The table below lists the KVM switches that are compatible with the KM0832. Expansion Type Brand Model Number Name Cascade Altusen KM0832 8 Console 32 Port Matrix KVM Switch Daisy Chain Altusen KM0432 4 Console 32 Port Matrix KVM Switch Cascading Another way of adding capacity is to cascade additional KVM switches from the KM0832's CPU Ports.
  • Page 36 KM0832 User Manual To set up a Protocol Interface Cascade, refer to the installation diagram on p. 21 and do the following: 1. Connect the console to the Console Module. Plug the keyboard, mouse, and monitor into the ports on the Console Module.
  • Page 37 Chapter 2. Installation Protocol Interface Cascade Diagram This product supports several Console Module and CPU Module types. See System Requirements, page 4, and Console Module Additional Installation Diagrams, page 108, for details.

  • Page 38: Daisy Chaining

    KM0832 User Manual Daisy Chaining Up to 7 additional KM0432 stations can be daisy chained to the KM0832 master station. The KM0832 is capable of supporting eight independent consoles, while each KM0432 is capable of supporting four independent consoles. The KM0832 must occupy the master (first) position in a daisy chained installation, while the KM0432 must be used as the slave station(s).
  • Page 39 Chapter 2. Installation To set up a daisy chained installation, refer to the diagram on page 24 and do the following: 1. Use a daisy chain cable set (described in the Cables section, p. 5), to con- nect the Chain Out port of the master KM0832 station to the Chain In port of the slave KM0432 station (first station out to second station in, second station out to third station in, etc.).

  • Page 40: Daisy Chain Installation Diagram

    KM0832 User Manual Daisy Chain Installation Diagram This product supports several Console Module and CPU Module types. See System Requirements, page 4, and Additional Installation Diagrams, page 108, for details. KM0832 Console Module KM0432 Console Module Next KM0432...

  • Page 41: Network Installation

    Chapter 2. Installation Network Installation Before you can configure the KM0832 settings (discussed in Chapter 3), you must first install the KM0832 on the Local Area Network (LAN). To install the KM0832 on the LAN: 1. Locate the Configuration Port on the rear panel of the KM0832. (It has a standard RJ-45 connector like those used for Ethernet access ports.) 2.

  • Page 42: Basic Operations

    KM0832 User Manual Basic Operations Hot Plugging The KM0832 supports hot plugging—components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the station down. In order for hot plugging to work properly, however, the procedures described below must be followed: Switching Station Positions On daisy chained installations, you can switch station positions by simply...

  • Page 43: Administrator Utility

    Chapter 3 Administrator Utility Overview For your convenience the KM0832 Administrator Utility is provided to perform a multitude of administrative tasks. There is no software to install and it runs inside a web browser. Intuitive menus and icons enable administrators to quickly and efficiently manage users, groups, stations, and ports;...

  • Page 44: Setting The Ip Address

    1) set your computer's network adapter to the same subnet as the KM0832, log in, and then assign an IP address; 2) use the ATEN IP Installer to assign an IP address; or, 3) log in to the OSD and set the IP address.

  • Page 45: Logging In

    ADMIN. This account cannot be deleted and it does not appear in the username list. The username cannot be changed; however, the password can be changed. ATEN strongly recommends that you change the password immediately; otherwise, your KVM switch and all connected servers are vulnerable to access by unauthorized users.

  • Page 46: Km0832 Administrator Utility

    KM0832 User Manual Upon successfully logging in, the KM0832 Administrator Utility main screen appears. KM0832 Administrator Utility The KM0832 Administrator Utility is a convenient web-based graphical user interface that runs in most browsers. At the top of the KM0832 Administrator Utility main screen is a menu bar.

  • Page 47: Menus

    Chapter 3. Administrator Utility Menus The menu items at the top of the KM0832 Administrator Utility main screen are used to manage user accounts, group accounts, ports, and stations. Users also can set screen viewing options, specify OSD preferences, and change passwords.

  • Page 48: Icons

    KM0832 User Manual Icons Except for the Logout icon, the icons on the bar at the top of the KM0832 Administrator Utility main screen are only available for use by administrators. Only Super Administrators are allowed to upgrade firmware and view the Active Sessions page.

  • Page 49: Port Status

    Chapter 3. Administrator Utility Port Status When you log in to the KM0832 Administrator Utility, the Port Status page displays by default. The information shown for each port depends on the port permissions granted to each user. Only ports for which the user has Full Access or View Only privileges are shown.

  • Page 50: Naming Stations

    KM0832 User Manual Naming Stations Since the KM0832 can both daisy chain and cascade additional KVM switches, a single KVM installation may include numerous identical switches. To help distinguish one KVM switch from another, Super Administrators and Administrators can assign unique names to each KM0832. Hint: If you are installing the KM0832 in a multiple KVM switch installation, give it a name immediately so that you will be able to easily identify it later.

  • Page 51: Setting The Webpage Session Timeout

    Chapter 3. Administrator Utility Setting the Webpage Session Timeout The Webpage Session Timeout specifies the amount of time that a user may remain idle in the KM0832 Administrator Utility before the user’s session is closed. Only 7 users can simultaneously login to the KM0832 Administrator Utility;...

  • Page 52: Network Configuration

    KM0832 User Manual Network Configuration Network Configuration is a Super Administrator function. After you log in to the KM0832 Administrator Utility, you should configure the network settings for the KM0832 on the LAN. Then, other users can locate the KM0832 on the LAN.

  • Page 53: Ip Address

    Chapter 3. Administrator Utility IP Address The KM0832 has the option to manually enter a static IP address or to use a DHCP server on your network to dynamically assign an IP address. To use a DHCP server to assign an IP address: Under DHCP enabled, click Yes to use a DHCP server.

  • Page 54: System Event Reports

    KM0832 User Manual System Event Reports The KM0832 can be configured to send an e-mail notification whenever the DHCP server assigns a new IP address to the KM0832. Enable the Mail Notification feature and specify the Simple Mail Transfer Protocol (SMTP) server address, information for a valid e-mail account on the server, and the e- mail address of the person to whom the message should be sent.

  • Page 55: Setting The Date And Time

    Chapter 3. Administrator Utility Setting the Date and Time Super Administrators can set the date and time of the KM0832, which enables the System Log, Active Sessions, and System Information pages to maintain accurate time-sensitive data. To set the date and time: 1.
  • Page 56 KM0832 User Manual 3. Under System Date & Time, select one of the following three options to set the date and time. Synchronize with my computer: Select this option to synchronize the date and time of the KM0832 with that of the computer that you are using to access it.

  • Page 57: Group Management

    Chapter 3. Administrator Utility Group Management Super Administrators can create up to 256 groups on the KM0832, as well as modify and delete those groups. Grouping users together simplifies port management by enabling actions to be performed that affect a whole group of users, rather than only one.

  • Page 58: Modifying Groups

    KM0832 User Manual Modifying Groups To edit a group name: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Open the Group Management page. 3.

  • Page 59: Deleting Groups

    Chapter 3. Administrator Utility Deleting Groups When you delete a group all users that are members of the group are also deleted. If you do not want to delete certain users in the group, first change the group membership of those users, and then delete the group. To delete a group: 1.

  • Page 60: User Management

    KM0832 User Manual User Management Super Administrators and Administrators can add, modify, and delete user accounts. Up to 1024 unique user accounts can be created on the KM0832 with no restriction on the number of any particular user type. In order for users to access the KM0832 through the local console or through the KM0832 Administrator Utility each user must have a user account.

  • Page 61: Adding Users

    Chapter 3. Administrator Utility Adding Users Super Administrators can add all account types, while Administrators can add other Administrators and Users. To add a user account: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login.
  • Page 62 KM0832 User Manual 6. Select an account type for the user. User Type Permissions User Log in and log out Access only those port(s) for which the User has been granted port access rights Access View and Settings pages to configure account settings Use the Search function Open the KM0832 help file Administrator...
  • Page 63 Chapter 3. Administrator Utility 7. Select a group membership for the user. If you do not wish to create a group membership for the user, then select the default group account. Note: Each user account can have only one group membership. 8.

  • Page 64: Modifying User Accounts

    KM0832 User Manual Modifying User Accounts Super Administrators can modify all account types, while Administrators can modify accounts of other Administrators and Users. To edit a user account: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login.

  • Page 65: Deleting User Accounts

    Chapter 3. Administrator Utility Deleting User Accounts Super Administrators can delete all account types, while Administrators can delete other Administrators and Users. To delete a user account: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login.

  • Page 66: Port Management

    KM0832 User Manual Port Management KM0832 port access rights for Users and groups are set on a port-by-port basis, giving administrators a high degree of control over which ports users can access and how they access the ports. To enable Users to access ports, you must first configure the user access rights for each port.

  • Page 67: Accessing Ports

    Chapter 3. Administrator Utility Accessing Ports All ports in the station are listed on the Port Select page. Use the button at the bottom of the page to restore station and port defaults. To open the Port Select page: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login.

  • Page 68: Managing Port Access

    KM0832 User Manual Managing Port Access Each port has an individual Port Management page that is used to set port access rights, assign port names and configure other port settings. This also is true for cascaded child stations. To open the Port Management page for a port: 1.
  • Page 69 Chapter 3. Administrator Utility The upper section of the Port Management page is used to manage port access rights for users and groups. The boxes on the left side of the page show all users and groups that have been created. The boxes on the right side of the page govern port access rights.
  • Page 70 KM0832 User Manual To grant port access rights to users or groups: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2.

  • Page 71: Cascaded Installations

    Chapter 3. Administrator Utility Repeat Steps 2 and 3 until you have assigned port access rights (or restrictions) for all users and groups. If you make a mistake by adding a user or group to the wrong access rights box, simply highlight the username (or group name) again and then click the corresponding leftward facing arrow.

  • Page 72: Configuring Port Settings

    KM0832 User Manual Configuring Port Settings The fields in the lower section of the Port Management page are described in the table below. Field Description Port Note Enter a unique name or comment that will identify the port. The Port Note will appear on the Port Status and Port Select pages, in the KM0832 tree next to the computer icon, and in the OSD.

  • Page 73: Setting The Osd View

    Chapter 3. Administrator Utility Setting the OSD View After you create accounts for users, those users can log in to the KM0832 Administrator Utility. From there, they can set the On Screen Display (OSD) view settings for their accounts. This includes selecting the ports that will appear in the OSD port list;...

  • Page 74: View Mode

    KM0832 User Manual View Mode Many of the OSD functions only operate on the computers that are currently listed (displayed) on the OSD Main Screen. Use this function to broaden or narrow the scope of ports that are listed. The submenu choices and their meanings are given in the table below: Choice Meaning...

  • Page 75: Display Duration

    Chapter 3. Administrator Utility Display Duration Display Duration determines the length of time that the Port ID displays on the screen after a port change. The table below explains the choices: Choice Meaning Always On Displays the Port ID at all times. User Defined Lets you select the amount of time (from 1–255 seconds).

  • Page 76: Configuring Osd User Settings

    KM0832 User Manual Configuring OSD User Settings This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the Username that is provided during login. To open the Settings page: 1.
  • Page 77 Chapter 3. Administrator Utility (continued from previous page) Setting Function Change Enter the old account password. Enter a new password, and then Password reenter the password to confirm it. Or, do not enter anything to leave the password unchanged. OSD Activation Selects which Hotkey activates the OSD function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

  • Page 78: Search

    KM0832 User Manual Search The Search function provides a convenient method to easily locate ports and cascaded stations by Port Note or Station Name. To search for a port: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login.

  • Page 79: Firmware Upgrade

    Chapter 3. Administrator Utility Firmware Upgrade Super Administrators can upgrade firmware for the KM0832 as well as for attached Console Modules and CPU Modules. If there are any directly cascaded KM0832 switches, they are also upgraded at the same time. As new versions of the KM0832 firmware become available, they can be downloaded from our website.

  • Page 80: Performing The Upgrade

    KM0832 User Manual Performing the Upgrade To upgrade the firmware: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Upgrade icon. The following dialog box appears: 3.
  • Page 81 Chapter 3. Administrator Utility 6. Select or deselect Check Firmware Version. If you select Check Firmware Version, the Utility compares the firmware level of the KM0832 with that of the upgrade files. If it finds that the current firmware version of the KM0832 is higher, a dialog box appears that gives you the option to Continue or Cancel.

  • Page 82: Upgrade Failed

    KM0832 User Manual Upgrade Failed If a device fails to complete the upgrade successfully, start the firmware upgrade procedure again (see p. 64). Firmware Upgrade Recovery If the firmware upgrade procedure is aborted prematurely (due to a power outage, for example), the switch that was being upgraded at the time may become inoperable, and may be incapable of accepting a normal firmware upgrade.

  • Page 83: Backup And Restore Configurations

    Chapter 3. Administrator Utility Backup and Restore Configurations Super Administrators and Administrators can back up KM0832 system configurations to a file and later restore them to the system. There are several cases where this is useful: 1) to back up system settings before making changes, 2) if you install multiple KM0832 switches in separate installations and you want to use the same settings, 3) if the KM0832 has a problem and needs to be replaced, and 4) when upgrading to a newer version of the KM0832.
  • Page 84 KM0832 User Manual 4. Click Save. The File Download dialog box appears. 5. Click Save. The Save As dialog box appears. 6. Navigate to the directory where you want to save the file and click Save. The backup configuration file is saved in the directory. To restore system configurations: 1.

  • Page 85: Viewing And Ending User Sessions

    Chapter 3. Administrator Utility Viewing and Ending User Sessions The KM0832 lists all users who are currently logged in to the KM0832 Administrator Utility and shows details about their sessions. If a user account is misused or if another user needs to login to the KM0832 Administrator Utility, Super Administrators can view and end the sessions of other Super Administrators, Administrators and Users.
  • Page 86 KM0832 User Manual To end a user session: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Session icon. The Active Sessions page appears. 3.

  • Page 87: Viewing And Clearing The Log File

    Chapter 3. Administrator Utility Viewing and Clearing the Log File The log file is a record of events that happen in the KM0832 Administrator Utility. It records events such as system boot up and when important administrative changes are made. Each entry is recorded with the date and time that the event happened.
  • Page 88 KM0832 User Manual 4. Click OK. The System Log page appears. Each line in the log file is a record of an event that occurred in the KM0832 Administrator Utility during the period of time that you specified on the Event Log page.

  • Page 89: Viewing System Information

    Chapter 3. Administrator Utility Viewing System Information Super Administrators can view information about the KM0832 system through the System Information page. It shows information about the device, firmware version, system time, network settings, and the file system. To view system information: 1.

  • Page 90: Viewing The Help File

    KM0832 User Manual Viewing the Help File The help file contains information about most of the functions of the KM0832 Administrator Utility. To open the help file: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login.

  • Page 91: Chapter 4. Osd Operation

    Chapter 4 OSD Operation OSD Overview The KM0832 On Screen Display (OSD) provides a visual, menu-driven, mouse-enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Changes made in the OSD are reflected in the KM0832 Administrator Utility and vice-versa.
  • Page 92 F7 : SCAN X F2 : VIEW F4 : ADM F8 : LOUT STATION : 900101 VIEW : ACCESSIBLE + POWERED TYPE NOTE KA9170 ATEN INTL.CO. 1 KA9170 ATEN INTL.CO. 2 KA9120 ATEN INTL.CO. 3 KA9130 FAX SERVER 1 KA9120 FAX SERVER 2...

  • Page 93: Osd Main Screen Headings

    Chapter 4. OSD Operation OSD Main Screen Headings Heading Explanation This column lists the Port Numbers for all the CPU Ports on the installation. The simplest method to access a particular computer is to move the highlight bar to it and press [Enter]. TYPE The model number of the CPU Module used to connect the computer to the port.

  • Page 94: Port Id Numbering

    KM0832 User Manual Port ID Numbering Each CPU Port on a KM0832 installation is assigned a unique Port ID. You can access and control any computer on the installation by specifying the Port ID of the port that it is connected to. Depending on where the computer is on the installation, its Port ID will have either two or three parts.

  • Page 95: Osd Functions

    Chapter 4. OSD Operation OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with the OSD include: rapidly switching to any port; auto scanning specifically selected ports; limiting the list of ports you wish to view; managing port names;...

  • Page 96: F1: Help

    KM0832 User Manual F1: HELP Click or press [F1] to access Help. It gives a brief description about each OSD function. It also displays information about the user, such as username, group membership, and the console the user is operating. To return to the OSD Main Screen, click or press [Esc].

  • Page 97: F2: View

    Chapter 4. OSD Operation F2: VIEW Many of the OSD functions only operate on the computers that are currently displayed (listed) on the Main Screen. This function lets you broaden or narrow the scope of which ports the OSD lists on the Main Screen. The submenu choices and their meanings are given in the table below.
  • Page 98 KM0832 User Manual (continued from previous page) Setting Function SET PORT ID A submenu appears with three selections: ID POSITION—Allows you to position where the Port ID appears on the monitor. The default is the upper left corner, but you can have it appear anywhere on the screen.

  • Page 99: F3: Set

    Chapter 4. OSD Operation F3: SET This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the Username that is provided during login. The settings are explained in the following table: Setting Function...
  • Page 100 KM0832 User Manual (continued from previous page) Setting Function SET BEEPER When activated, the beeper sounds whenever a port is changed, when activating the Auto Scan function (see F7 SCAN, p. 94), or an invalid entry is made on an OSD menu. The default is Y (activated).

  • Page 101: F4: Adm

    Chapter 4. OSD Operation F4: ADM F4 is a Super Administrator and Administrator only function. It allows them to configure and control the overall operation of the OSD. Note: When creating user accounts you must add each user to a group. Therefore, we suggest that you create groups before users.
  • Page 102 KM0832 User Manual (continued from previous page) Setting Function MODIFY USER Allows you to modify the user account settings. Choices are: ACCOUNT RESET USER PASSWORD, CHANGE USER TYPE, and CHANGE USER GROUP. To change a user's account password: 1. Select RESET USER PASSWORD. The user list appears. 2.

  • Page 103: Port Management

    Chapter 4. OSD Operation PORT MANAGEMENT Setting Function PORT ACCESS This function allows the Administrator to define group and user access to the computers on the installation on a port-by-port basis. Select a port from the list to manage user and group access to the port.
  • Page 104 KM0832 User Manual (continued from previous page) Setting Function PORT ACCESS To grant port access to a user: (cont.) 1. Select ADD USER. The user list appears. 2. From the list, select the user to whom you wish to grant access to the port.
  • Page 105 Chapter 4. OSD Operation (continued from previous page) Setting Function SET PC NOTE To help remember which computer is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify, or delete Port Notes. To edit a Port Note: 1.

  • Page 106: Station Management

    KM0832 User Manual (continued from previous page) Setting Function RESTORE PORT This function revokes port access for users and groups, removes DEFAULT the Station Name and Port Notes, and restores original factory default settings for Port Operating System and Port Language. See Factory Default Settings, page 106.

  • Page 107: Sadm Configuration

    Chapter 4. OSD Operation SADM CONFIGURATION Only the Super Administrator can view and control the functions under this menu. Setting Function This function allows Administrators to configure the network settings for NETWORK the KM0832 on the Local Area Network (LAN). A submenu appears with the following choices: HTTP PORT, HTTPS PORT, AUTOMATIC IP ADDRESS, and IP ADDRESS SETTING.
  • Page 108 KM0832 User Manual (continued from previous page) Setting Function BROADCAST Selecting BROADCAST invokes Broadcast Mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.

  • Page 109: F5: Sch

    Chapter 4. OSD Operation F5: SCH The Search function provides a convenient method to easily locate ports and cascaded stations by their Port Notes. To search for a port: 1. From the OSD Main Screen, press or click [F5]. 2. In the field that appears, enter the Port Note of the port for which you are searching.

  • Page 110: F7: Scan

    KM0832 User Manual F7: SCAN This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. The selection of computers to be included for Auto Scanning is made with the SCAN MODE setting under the F2 SET function (see SET SCAN on p.

  • Page 111: F8: Lout

    Chapter 4. OSD Operation F8: LOUT LOUT (Log Out) logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
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  • Page 113: Chapter 5. Hotkey Operation

    Chapter 5 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. Note: Hotkeys work best in single stage and basic cascaded or daisy chained installations. For installations that combine daisy chaining and cascading, it is simpler, more convenient, and more efficient to use the OSD.

  • Page 114: Selecting The Active Port

    KM0832 User Manual When HKM is active: The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. A Command Line appears at the bottom of the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background.

  • Page 115: Auto Scanning

    Chapter 5. Hotkey Operation Auto Scanning Auto Scan switches among all the CPU Ports that are accessible to the current Operator at regular intervals (see SCAN MODE under SET SCAN, p. 82, for information regarding accessible ports). This function is convenient for automatically monitoring the activity of the computers on the installation.

  • Page 116: Invoking Auto Scan

    KM0832 User Manual Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 97). 2. Press [A]. After you press A, you automatically exit HKM, and enter Auto Scan Mode, and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse.

  • Page 117: Hotkey Beeper Control

    Chapter 5. Hotkey Operation Hotkey Beeper Control The Beeper (see SET BEEPER, p. 84) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see p. 97). 2. Press [B] After you press B, the Beeper toggles On or Off.
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  • Page 119: Chapter 6. Keyboard Emulation

    Chapter 6 Keyboard Emulation The PC compatible keyboard can emulate the functions of the Mac and Sun keyboard. The emulation mappings are listed in the tables that follow. Mac Keyboard Emulation PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4]...

  • Page 120: Sun Keyboard Emulation

    KM0832 User Manual Sun Keyboard Emulation PC Keyboard Sun Keyboard [Ctrl] [T] Stop [Ctrl] [F2] Again [Ctrl] [F3] Props [Ctrl] [F4] Undo [Ctrl] [F5] Front [Ctrl] [F6] Copy [Ctrl] [F7] Open [Ctrl] [F8] Paste [Ctrl] [F9] Find [Ctrl] [F10] [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4]...

  • Page 121: Appendix

    Appendix Specifications Function KM0832 Computer Direct Connections 8,192 Console Connections Port Selection OSD (On Screen Display), Hotkeys Connectors Consoles 8 x RJ-45 female Computers 32 x RJ-45 female Daisy Chain 1 x HDB-50 female Configuration 1 x RJ-45 female Maintenance 1 x RJ-45 female Power 1 x 3 pin AC power jack...

  • Page 122: Factory Default Settings

    KM0832 User Manual Factory Default Settings The factory default settings are as follows: Setting Default View Mode Accessible + Powered Port ID Display Mode The Port Number plus the Port Name Port ID Display Position Upper Left Corner Port ID Display Duration User Defined (3 seconds) Scan Duration 5 seconds...

  • Page 123: Optional Desktop Installation

    Appendix Optional Desktop Installation If you do not wish to rack mount the KM0832, a foot pad set is included with the unit. Peel the protective backing off of the foot pads and then affix the foot pads to the bottom of the KM0832 in the locations shown in the diagram below.

  • Page 124: Additional Installation Diagrams

    KM0832 User Manual Additional Installation Diagrams KA9222 PS/2 Console Module CONSOLE KA9233 PS/2-USB Console Module KA9272 USB Console Module CONSOLE...
  • Page 125 Appendix KM0832 to CPU Module Connection KA9120 PS/2 CPU Module KA9130 Sun Legacy CPU Module...
  • Page 126 KM0832 User Manual KA9131 Sun USB CPU Module KA9140 Serial CPU Module CONSOLE NORMAL SERIAL TERMINAL UPGRADE UPGRADE PORT VT-100 KA9170 USB CPU Module...

  • Page 127: Restoring Original Factory Default Settings

    Appendix Restoring Original Factory Default Settings A method is provided to restore the original factory default settings and the original password for the default Super Administrator account. All other Super Administrators, Administrators, Users, and groups are deleted. The station name, Webpage Session Timeout setting, network settings, and date and time are retained.

  • Page 128: Troubleshooting

    KM0832 User Manual Troubleshooting General Problem Solution I can’t use the KA9220 or The KM0832 does not support these two Console KA9270 Console Modules Modules. Instead, use the KA9222, KA9272, and with the KM0832. KA9233 Console Modules with the KM0832. The console monitor does Verify that all cables are securely connected and in good not display and there is no...

  • Page 129: Sun Systems

    Appendix Sun Systems Problem Solution Video display problems The display resolution should be set to 1024 x 768 @ with HDB-15 interface 60Hz. systems (e.g. Sun Blade Under Text Mode: 1000 servers). 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...

  • Page 130: Limited Warranty

    KM0832 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
  • Page 131 Index Restore Defaults, 51 Search, 62 Active Sessions System Information, 73 Force Logout, 69 Time, 39 Viewing, 69 User Management, 44 Administrator Functions, 85 Username and password, 29 Account Management, 85 Webpage Session Timeout, 35 Port Management, 87 ALTUSEN Information, xiv SADM Configuration, 91 Auto Scan Mode, 59, 82 Station Naming, 90...
  • Page 132 KM0832 User Manual Cascading, 19 Console Module, 108 E-mail Alerts, 38 CPU Module, 109 Emulation Daisy Chaining, 22 Mac System Keyboards, 103 Desktop, 107 Sun System Keyboards, 104 Multilevel, 18 Event Log, 71 Network, 25 Overview, 11 Single Stage, 16 F1 HELP, 80 Invoking Hotkey Mode, 97 F2 VIEW, 81...
  • Page 133 Index Network Settings, 36 Notification Messages, 38 Password, Changing, 61, 83 NTP Server, Synchronizing, 39 Pause, 94 Port LEDs, 6 Operating System Selection, 26 Mac, 56, 89 Port Access, 52, 87 Sun, 56, 89 Port ID, 33, 77, 82 Windows, 56, 89 Numbering, 78 Port Keyboard Language, 56, 89 Activating, 83...
  • Page 134 KM0832 User Manual Setting the Auto Scan Interval, 99 SMTP Server Settings, 38 Technical Support, xiv Specifications, 105 Time Server, Synchronizing, 39 Station Naming, 90 Time, Setting the, 39 Station Positions Troubleshooting, 112 Switching, 26 Sun Systems, 113 Stations, Naming, 34 Sun Systems, 56, 89 Keyboard Emulation, 104 Upgrading Firmware, 63...
  • Page 135 KM0832 User Manual Contents FCC Information ..........ii User Notice .
  • Page 136 KM0832 User Manual Switching Station Positions ......26 Hot Plugging User Ports ....... . 26 Powering Off and Restarting .
  • Page 137 KM0832 User Manual Performing the Upgrade ........64 Upgrade Failed .
  • Page 138 KM0832 User Manual Appendix Specifications ..........105 Factory Default Settings .

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